Regus Reviews | Glassdoor

Regus Reviews

Updated December 12, 2017
1,182 reviews

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1,182 Employee Reviews

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Pros
  • work/life balance is good atleast (in 39 reviews)

  • Safe work environment and everyone is very close (in 59 reviews)

Cons
  • Upper management doesn't know what's going on in the center's because managers lie to them in order to look good (in 83 reviews)

  • Hard to provide good customer service when you are stretched so thin (in 47 reviews)

More Pros and Cons

  1. "Awesome Place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Communiy Assocat in Winston-Salem, NC
    Current Employee - Communiy Assocat in Winston-Salem, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Regus part-time (Less than a year)

    Pros

    Great salary, wonderful, friendly people, professional environment

    Cons

    There is nothing I'm unhappy with!


  2. "Love Regus!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Community Associate
    Current Employee - Community Associate
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Regus full-time

    Pros

    I love all of our clients and my coworkers! It feels like home when I'm at work. The benefits are incredible and our supervisors are extremely understanding should an emergency come up.

    Cons

    Wish more hours were available.

  3. "Community Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Community Manager in Rochester, NY
    Current Employee - Community Manager in Rochester, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Regus full-time (Less than a year)

    Pros

    I love working for Regus! My clients and Co-workers are so wonderful to work with and after working retail management for 20 years i'm finally enjoying work/life balance and NO STRESS! Great benefits, pay and paid holidays off with room for growth.

    Cons

    I don't have any yet.


  4. Helpful (1)

    "Great company and quality of life"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Area Manager
    Former Employee - Area Manager
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Regus full-time (More than 3 years)

    Pros

    -Area Directors understand the value of their co-workers
    -Workweek is Monday-Friday, 8:30 AM - 5:00 PM (Seldom working weekends)
    -Fair comp plan
    -Flexibility to manage your day and week
    -Transparency with performance and how you rank among your peers

    Cons

    -Bonus structure seems to change every year
    -There is a bottleneck above the Area Manager level. Seems difficult to move into the next role.


  5. Helpful (3)

    "Don't Work Here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Vice President in New York, NY
    Former Employee - Assistant Vice President in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Regus full-time (More than 3 years)

    Pros

    I want to be honest here, the hours are great and the atmosphere is awesome which includes working with so many entrepreneurs. within the Regus offices.

    Cons

    The truth to be known is that Regus has gone through three different CEO's in just three years. The first one lasted about four weeks, the second one lasted about three years and the third lasted about a week. The first and second one left on their own accord due to their own reasons of disgust. The 2nd one was let go for various reasons. The company was started by a man call Mark Dixon, who is very successful but brutal and manages through intimidation and mental bullying. that management style flows down through the underlings into each Regus location. The company is on a down slide, due to over building , under staffing, under paying and running or firing the real pros and experienced professionals off. Reading through the employee reviews makes me wonder if many of them aren't coaxed or rewarded to do so. That's one thing the HR department rewarded folks on. If you are serious about working here, please do your homework, call on some centers and speak with the employee's left and get their unfiltered feedback.

    Advice to Management

    Management is only a name, leadership is a being. Leadership comes from deep in yourself though liking and mentoring your team members not in tearing them down just to build them back up in your eyes. Go back to leadership school and learn the things that matter and what makes you a decent human being versus a mental bully.


  6. "Customer Service Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in San Francisco, CA
    Former Employee - Customer Service Representative in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Regus full-time (Less than a year)

    Pros

    Healthcare ok, quarterly bonus if targets met by individual teams, PTO, paid holidays, great team, great manager, yearly raises, decent 401k

    Cons

    Poor training, strict rules, sketchy business practices, lots of upset clients, employees are not seen and not heard by the top


  7. Helpful (3)

    "I would dig ditches before I ever worked for Regus again!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Community Manager in Pittsburgh, PA
    Former Employee - Community Manager in Pittsburgh, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Regus full-time

    Pros

    There are none but they make you put something in this field.

    Cons

    I could write a book on the Cons. Just to name a few:
    Low Pay, Preach Customer Service yet take all control out of CM's hands which leaves Clients frustrated and miserable, Poor Management - some AM's are very shady, Unethical - ripping client off and you can't do anything about it.....the list goes on and on.

    Advice to Management

    Won't waste my time because they won't listen anyway.

  8. Helpful (1)

    "CSR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Los Angeles, CA
    Current Employee - Customer Service Representative in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Regus part-time (More than a year)

    Pros

    Your left alone a lot.

    Cons

    The company is poorly managed. It's really bad.

    Advice to Management

    None


  9. "CA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Regus full-time

    Pros

    fun atmosphere, you really get to know your clients!

    Cons

    Management changes to often, everything is wishy washy no communication what so ever.

    Advice to Management

    don't just use your employees put your strong employees in places they should be. It doesn't take much to do that job but everyone is lazy team work goes a long way!


  10. "Regus"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Regus part-time

    Pros

    Clients were great, my immediate co-workers/teammates made coming to work fun.

    Cons

    Management is disrespectful, overworked, and doesn't care about the well-being or development of their employees.


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