Regus Reviews | Glassdoor

Regus Reviews

Updated November 12, 2017
144 reviews

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144 Employee Reviews

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Pros
  • work/life balance is good atleast (in 39 reviews)

  • Safe work environment and everyone is very close (in 59 reviews)

Cons
  • Upper management doesn't know what's going on in the center's because managers lie to them in order to look good (in 83 reviews)

  • Hard to provide good customer service when you are stretched so thin (in 47 reviews)

More Pros and Cons

  1. "Community Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Community Manager in Santa Monica, CA
    Current Employee - Community Manager in Santa Monica, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Regus full-time (More than a year)

    Pros

    If you want to work for a well known successful company that is number 1 in office solutions worldwide this is a great career path. I like the fact that I can grow in the company while also learning a variety of tasks to add to my resume constantly. I also like how we "own" the business and can see directly where our efforts are impacting growth within our centers. No days are the same there is always something new happening each day. Great working hours!

    Cons

    Working for a quickly growing company means the organizational structure of getting things escalated needs some work. However the people that see the issue and have a strong follow up mentality are the ones that succeed.


  2. "Fantastic Company with unmatched growth potential"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Area Manager
    Current Employee - Area Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Regus full-time (More than 10 years)

    Pros

    It is fast paced, dynamic and never boring. You have the opportunity each day to have a positive impact with clients, companies and economy. There is always opportunity for career growth. I have been with the company for many many years and they have always treated me fairly and fostered my career growth through many different positions.

    Cons

    We change constantly to adapt to our client's needs, growth and find our best practices to better service the customer. The customer comes first and we drive to deliver top notch service. If you do not adapt well to change and do not understand the importance of delivering the highest level of customer service then this is not the place for you.

  3. Helpful (1)

    "Community Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Community Manager in Washington, DC
    Current Employee - Community Manager in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Regus full-time (More than 3 years)

    Pros

    Great opportunity for advancement.

    Cons

    Dealing with constant change of services offered to clients.

    Advice to Management

    Pay scale should be the same in each job category.


  4. "Client Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Raleigh, NC
    Former Employee - Customer Service Representative in Raleigh, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Regus full-time (More than a year)

    Pros

    PTO, Health Benefits, Raises, M-F 830-5, Bonuses, continuous on the job training, Kind community, Holiday Parties, customer appreciation events

    Cons

    Busy Busy Phones, Occasional Rude clientele or clients of clientele, constant cleaning

    Advice to Management

    Loved them. Everyone was so nice.


  5. "Amazing Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Area Manager
    Current Employee - Area Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Regus full-time (Less than a year)

    Pros

    Excellent pay even without a college degree. High tech, beautiful, modern work environment. Interesting work. Watching small businesses thrive and helping the process makes you feel good about your work at the end of the day. Good bonus structure.

    Cons

    Billing department makes a lot of errors and that's frustrating, but there's issues at every job.

    Advice to Management

    Generally only 2 people at center - lunches and vacations need to be planned very carefully. 3 people at a center would be better. Maybe 2 full time and one part time.


  6. "Recep3"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Excellent office lots of people to meet communicate work with very well communication great atmosphere study work-study funds very steady clientele. Busy busy office

    Cons

    Pay is not that great but it's okay it's a job

    Advice to Management

    None


  7. "Great part-time job!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in San Diego, CA
    Former Employee - Customer Service Representative in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Regus part-time (More than a year)

    Pros

    Flexible schedule. You get to meet people from all sorts of different professional backgrounds.

    Cons

    Some clients are little crazy....

  8. "Great company to work for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Service Representative in Atlanta, GA
    Current Employee - Client Service Representative in Atlanta, GA
    Recommends
    Approves of CEO

    I have been working at Regus part-time (More than a year)

    Pros

    Stressless, flexible, well-paid. I enjoy working here.

    Cons

    It can be boring at times but you can always find new things to learn at Regus!


  9. "Regus - Mark Dixon - a Visionary"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Global Account Manager in Houston, TX
    Former Employee - Global Account Manager in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Regus full-time (More than 3 years)

    Pros

    Can do attitude - Mark is a great leader - open leadership with emphasis on achievements. no limit and no complexes. company with no borders or limitations. a great place for a maverick.

    Cons

    Personalities clashes happen too often.

    Advice to Management

    learn and adapt


  10. "Its Great!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    give me work life balance

    Cons

    none at all. Great company sometimes


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