Regus Reviews | Glassdoor

Regus Reviews

Updated December 12, 2017
1,182 reviews

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1,182 Employee Reviews

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Pros
  • work/life balance is good atleast (in 39 reviews)

  • Safe work environment and everyone is very close (in 59 reviews)

Cons
  • Upper management doesn't know what's going on in the center's because managers lie to them in order to look good (in 83 reviews)

  • Hard to provide good customer service when you are stretched so thin (in 47 reviews)

More Pros and Cons

  1. "CA part time"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Regus part-time

    Pros

    Decent pay
    Meeting wonderful clients

    Cons

    Terrible management
    Expected to do everything


  2. Helpful (2)

    "Community Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Community Manager
    Current Employee - Community Manager
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Regus full-time (More than a year)

    Pros

    It pays decently, there are benefits.

    Cons

    No upward mobility, no training, you just have to make everything up as you go and hope you don't have any major issues. You're by yourself a lot. Sometimes you have to represent scammy companies and there's nothing you can do about it. Things change so much. It's a drab existence.

    Advice to Management

    Care about the people talking to your customers more. Give us training, and a lifeline to ask for help. Give us more opportunities for upward mobility.

  3. "Csr1"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Regus full-time

    Pros

    Competitive pay. And client interaction

    Cons

    No cons at this time

    Advice to Management

    Nome


  4. "Customer Service Rep"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Regus full-time

    Pros

    Regus is a great global company

    Cons

    I do not have any cons

    Advice to Management

    None


  5. "Executive Advisor"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Regus full-time

    Pros

    Full time options, Great Hours

    Cons

    There are no cons with them

    Advice to Management

    they are Doing a Great Job


  6. "Area Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Regus full-time (More than a year)

    Pros

    Autonomy, great people, great customers, ok benefits.

    Cons

    Pay is low. Senior Management is clueless.


  7. "Community Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Regus full-time

    Pros

    Wonderful work environment
     wonderful coworkers
    Wonderful area managers

    Cons

    No real cons with this company

  8. Helpful (4)

    "Community Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Regus full-time

    Pros

    Full time hours, availability to transfer to different locations, you get the opportunity to work with many different companies and good holidays off.

    Cons

    Very inconsistent, Area (Sales) managers expect you to do everything, you do it all for little pay, so many constant company policy changes, high turnover, awful technology that crashes on daily basis.

    Advice to Management

    Treat employees with respect.


  9. Helpful (1)

    "Working at Regus"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Regus full-time

    Pros

    The relationships you gain with our clients.

    Cons

    Very poor management, no training, unprofessional. The AVP is very rude & likes to bully his employees via email and phone. He is very ungrateful. No matter how hard his employees work he finds a way to make them feel like it's never enough. I've known some hard working employees here (including myself) and he does not deserve them. Even the clients will tell you the same. Regus is very shady. Do not trust them. Not as an employee or a client!

    Advice to Management

    Get a better training system, appreciate your employees, & pay them better!


  10. Helpful (3)

    "Salary"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Community Associate in Albuquerque, NM
    Current Employee - Community Associate in Albuquerque, NM
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Regus full-time (Less than a year)

    Pros

    Professional atmosphere, always busy & there is always something to do, clients come first, nice views from office.

    Cons

    Mgmt is very busy and expects you to know everything two days into work. Training can't be completed by deadline because of said mgmt style as well as due to short staff, all the while upper mgmt is breathing down your neck about why you haven't finished training. Very short staffed and no one is able to show me the ropes, which negatively affects clients and company.

    Advice to Management

    Upper mgmt should support Area Managers & be understanding of business locations and what the status is of each one re: new employees. Makes me want to quit


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