RehabCare Reviews | Glassdoor

RehabCare Reviews

Updated January 8, 2019
443 reviews

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2.3
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RehabCare President, CEO, and Director John H. Short
John H. Short
144 Ratings

Employee Reviews

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Pros
  • "Flexible schedule loving patient" (in 22 reviews)

  • "This company offers good benefits" (in 13 reviews)

Cons
  • "The point of service documentation on I-pads really took away from patient care" (in 32 reviews)

  • "Also felt there was a lot of pressure from upper management to bill people in very high RUG levels, even when it was not very appropriate" (in 28 reviews)

More Pros and Cons

  1. Featured Review

    "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at RehabCare full-time

    Pros

    Great benefits, many opportunities for advancement

    Cons

    Long hours, EMR is not reliable

    RehabCare Response

    Aug 7, 2018 – Manager of Online Reputation

    We are happy you shared your positive experience with us. Our employees are the center of our mission – we couldn’t do it without you!


  2. "Certified Occupational Therapist Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook

    I worked at RehabCare full-time

    Pros

    Great people to work with

    Cons

    Too much politics when it comes to paperwork

    Advice to Management

    Patient care should be our focus

  3. Helpful (1)

    "Program Director"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    The therapist I work with every day

    Cons

    Management and HR. Unresponsive, dismissive. When you work for this company, you are just a number. Miss your financial target for 4 weeks out if 10 years, and you become expendable in a hurry. Ask HR to help you navigate being demoted to hourly staff and you get radio silence. I truly wish I had seen the light 10 years ago.

    Advice to Management

    Care about your employees. I understand the bottom line is important, but when you make a decision that is going to be devastating to a family, don’t do it on a ten minute cell phone call. (I was in the middle of treating a patient when I got the call)

    RehabCare Response

    Jan 14, 2019 – Manager of Online Reputation

    We do not wish for any employee experience to be a negative one. We can be reached at experience@kindred.com to talk to you about your experience. Or you may call our compliance hotline at... More


  4. "COTA/L"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at RehabCare full-time

    Pros

    none none none none none

    Cons

    Everything, no support. management promoted from within and has already favorites,

    Advice to Management

    promote outside, many employees are being bullied and no body cares.

    RehabCare Response

    Dec 31, 2018 – Manager of Online Reputation

    Thank you for sharing your experience as an employee of Kindred. We hope you will consider talking further with our team. We consider your concerns as crucial for our current and future employees. We... More


  5. Helpful (1)

    "PTA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - PTA in Hartford, CT
    Former Employee - PTA in Hartford, CT
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at RehabCare full-time (More than a year)

    Pros

    Good benefits with fair PTO time,great rehab team,no need to write progress notes.

    Cons

    Pressure on getting therapy minutes,multiple attempts to finish treatment time,real time therapy notes,pressure on productivity numbers.

    Advice to Management

    Taking in consideration overall patient health status before RUG level.


  6. "COTA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - COTA/L
    Former Employee - COTA/L
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at RehabCare full-time (Less than a year)

    Pros

    None, none, none and none.

    Cons

    Disliked every moment working for the company starting with the onboarding process. First, the recruiter & I discussed my wage expectations, agreed upon, I had the interview & only after the interview they offered $4 less an hour. Everything was a hassle, calling to get access to things. Punch in and out times are a joke. You would have PT sitting at the lunch table with the patient when I wanted to work on feeding but couldn’t because they were “punched in” doing a PN. Only option at mealtimes many times is to go punch out so you can meet the productively expectations. Cotreating is only allowed if you get approval from the RVP and a few other higher ups. Not even worth the hassle, this company should trust their clinicians to make that judgment call. The uniforms are sickening, then during management visits, they coming in wearing comfortable business casual. Who wants to wear the same thing every single day? And kakies, yuck. Lowest paying job I’ve ever had and had to wait over 2 weeks to get my Dependent care benefits. Would highly NOT recommend wasting your time with this company.

    RehabCare Response

    Dec 11, 2018 – Manager of Online Reputation

    We’d love to learn more about your experience. We know your input is critical to any potential improvements we need to make. Please reach out at experience@kindred.com. Thank you, Eric B, Director... More


  7. "Occupational Therapist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Occupational Therapist in Nashua, NH
    Current Employee - Occupational Therapist in Nashua, NH
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at RehabCare full-time (More than a year)

    Pros

    CEU reimbursement, licensure reimbursement, large therapy staff with varied strengths and experience

    Cons

    Difficult to gain experience to obtain certifications, no yearly reviews with financial advancement, acquired PTO

    RehabCare Response

    Sep 27, 2018 – Manager of Online Reputation

    Thank you for sharing your experience. We value every piece of feedback we receive.

  8. Helpful (3)

    "COTA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Oklahoma City, OK
    Former Employee - Anonymous Employee in Oklahoma City, OK
    Doesn't Recommend

    I worked at RehabCare part-time (More than 8 years)

    Pros

    Flexible schedule, fair starting pay

    Cons

    Not guaranteed hours, caseload fluctuates and they tend to replace assistants with OTR if the OTR is low on patients. They put a hold on raises so I worked ther 9 years without a raise and no bonuses or appreciation gifts at all

    Advice to Management

    Offer incentives, make employees feel appreciated. Give raises to employees who show loyalty instead of paying upper management outrageous salaries

    RehabCare Response

    Sep 13, 2018 – Manager of Online Reputation

    Thank you for reaching out to let us know your experience. Would you be willing to talk with our team? The impact of sharing your concerns is crucial to the future experience of other employees. I... More


  9. "Mediocre At Best"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at RehabCare part-time (More than a year)

    Pros

    Quick to hire
    Large network of buildings for when they got slow
    Quick to get the newest technologies

    Cons

    Always about the bottom line
    Worst paying company out of all companies I work for in therapy, they are cheap!
    Highest productivity standards out of all companies which again, only looking out for their own bottom line and not their employees. I've never been hounded so much about productivity by any company.
    It's all about the profits they are making
    No loyalty
    Over staffing
    No bonuses or even small Christmas gifts
    The corporate staff havent worked in patient care in YEARS and cannot even relate to patient care
    "Pay freeze"
    No paid holidays
    They make you take PTO when they are slow

    Advice to Management

    Have some appreciation for your therapists. Pay corporate less, pay Therapists more! If it's all about the patient then make it feel like it when each of us come to work.

    RehabCare Response

    Sep 27, 2018 – Manager of Online Reputation

    We understand that both past and present employees contribute to our culture of properly caring for our patients. Would you be willing to reach out to me with more details? If so, I can be reached at... More


  10. "There is a bonafide lack of integrity behind closed doors"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at RehabCare (More than a year)

    Pros

    Coworkers not behind closed doors

    Cons

    Dishonest management who will sugar coat anything in order to “get minutes” while overlooking true patient care and under-valuing its workers

    Advice to Management

    Be honest, provide appropriate care, value your employees

    RehabCare Response

    Oct 9, 2018 – Manager of Online Reputation

    We understand that both past and present employees contribute to our culture of properly caring for our patients. Would you be willing to reach out to me with more details? If so, I can be reached at... More