RehabCare Employee Reviews about "upper management"

Pros

My rehab manager and co workers were ethical and loving. Focused on best patient outcomes

Cons

upper management: unethical (maybe that is why they invested in crap ipads that crash constantly) clock in clock out does not work: very disconnected with the quality of care and just making sure employees are paid by the minute to the minute horrible pto horrible force of working holidays (going back to a company that doesn't force you to take pto for holidays, honors your wishes to not work holidays, and does not put the fear of god for losing your job) constantly 'farming' employees to other buildings rehab techs should not complete schedules -> they know nothing clinically about the patient does not encourage clinical expertise : enforces the 'dumbing down of people' in order to keep patients from returning home asks for opinions of why they as leaders cannot be trusted, receive response and then slap ipad and state the meeting is over disconnected with reality force

Pros

PTO accrual is generous. Management training is available if an employee is interested.

Cons

All therapists/assistants have productivity demands of 90%, but the company implements more and more policies and activities itself that hinder daily efficiency, such as a repetitive and tedious documentation system, logging outcomes which could easily be drawn from discharge notes, weekly documents to be read on a separate system that takes at least 15 minutes to access and unexpected staff meetings several times a year with management which run at least 25 mins late and last at least an hour and a half a pop. Not only are productivity standards high, but point of service documentation is mandated despite company switching to a hugely flawed mobile system last November. Employee survey overwhelmingly came back that employees feel distrusted and distrustful of upper management-their solution was for us to do quarterly presentations on CEU we have completed. What? When asked how to do this within 90% productivity, ADO shrugs a shoulder. Benefits package has worsened with large deductibles and condescending program to health professionals to keep a lower rate, with recommendations to new mothers such as completing a sleep study due to feeling tired. I have seen an HR employee once in person in three years. Concurrent treatments are not encouraged but expected. Communication along company lines is very poor for such a large corporation. I was hired as a new grad, and after three years the only raise has been a company wide 0.5% raise. Other employees report this was the first in years. My pay scale is definitely on the low end of even the MO average. Ultimately, I am left feeling that the company would rather we be unethical and efficient as when asked for tips on how other buildings supposedly keep their entire rehab departments above 88%, we are answered only with, 'They're just rockstars.' They being departments with multiple new grads working in a three-floor building with no elevator access. Hmmm.

Pros

Exceptional contract facilities, Great rehab team, Convenient access to HR and benefits help-staff via telephone, Paid on time, Decent hourly rate, Benefits fair though not exceptional

Cons

Rehabcare demands unreasonable productivity standards and offers no support to build a caseload within facility. Although we had worked off the clock to try and build caseload and finish paperwork, the compliance officers stated 'no work off the clock.' Upper management skirts ethical borders and do not offer any creative support to improve productivity while providing good patient care and the non-billable follow-up which is necessary. Program directors are micro-managed and perform redundant duties which unnecessarily detract from the company's almighty productivity-driven bottom line.

Pros

I liked the therapists I worked with. Upbeat and positive atmosphere.

Cons

Burn out is very high. Little help from upper management with unrealistic standards and no way to meet such standards. Creates unethical behavior.

Pros

Good team (which has nothing to do with the company itself)

Cons

It is more about keeping the contract than doing what is right. Upper management willing to provide numbers that client wants versus determining clinical need for services. Horrible benefits since merger with Kindred. If you are management be prepared to work every single day. Instead of getting better benefits ownership just gets more money. Zero pay raises in the last 3 years with increases in job requirements, productivity, documentation, etc. Basically, no compensation for asking you to do twice as much every year.

Pros

Supportive Program Director Good exposure in Senior Living environment

Cons

Low pay Little structure in upper management

Pros

Decent PTO accrual. Annual reimbursement for CEUs and clothing/shoes.

Cons

I worked for Rehabcare for 9 years after they absorbed our Therapy Department. Not only did I never receive an annual review in that time, but I received NO RAISE in the 9 years since my initial hire! They continually increase health insurance premiums, removed floating holidays, demanded we work holidays for STRAIGHT PAY, and are now mandating staff Therapists and Assistants to rotate weekends. I won't even get into the absurd productivity expectations. No loyalty whatsoever for years of service or respect for employees as human beings with families and aspirations for growth. Very cold and calculating upper management.

Pros

Staff is friendly and doing the best they can despite horrible upper management. Patients are friendly. 45 mins per patient and no double bookings.

Cons

1. Their EMR is made for nursing home NOT outpatient. Borderline dangerous. 2. When upper management forced employees to go paperless and concerns re: exercise logs brought up. Upper managementnagementnagement said 'insurance wont require those exercises to be written so dont bother.' When therapist pointed out importance for progression and proper care his response 'just memorize every exercise for the whole caseload'. 3. Employees are treated like PRN. One 30 hour a week PTA has no hours on the schedule next week due to low census 4. No set schedules. They add patients when they want during ANY clinic hours and therapist is suppose to be there. 1 hour b4 leaving they can add 3 hours worth of patients without asking. Makes it impossible to plan your week. 5. Focus on productivity and must account for every minute of your day. 6. Equipment out dated. 7. Wants employees to clock out for staff meetings.

Pros

Amazing coworkers, fairly user-friendly EMR, generous reimbursement for professional needs, clinical coaching program, great local leadership

Cons

Never had a single raise in 5 years, and maybe 2 total performance reviews. Minimal opportunities for advancement. Constant emphasis on high productivity standards, especially since PDPM, that causes unnecessary stress for talented clinicians who provide high quality care. Unapproachable and unreasonable upper management who are uninterested in professional development especially if it impacts productivity.