Reinsurance Group of America Reviews | Glassdoor

Reinsurance Group of America Reviews

Updated October 31, 2017
20 reviews

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3.0
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Reinsurance Group of America President & CEO Anna Manning
Anna Manning
2 Ratings

20 Employee Reviews

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Pros
Cons
  • Poor management, antiquated processes, no growth potential (in 3 reviews)

  • The only thing is the location, depends on how much you like to live in St Louis (in 3 reviews)

More Pros and Cons

  1. "Interesting people"

    StarStarStarStarStar
    Former Contractor - Anonymous Contractor
    Former Contractor - Anonymous Contractor

    I worked at Reinsurance Group of America as a contractor

    Pros

    Good environment to play with.

    Cons

    Hard to advance within department.

    Advice to Management

    Look under the surface. Some of your best talent may lie before you.


  2. "Senior Help Desk Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Reinsurance Group of America full-time

    Pros

    New facility, included Gym, Full menu cafe, Starbucks, current technology.

    Cons

    Lack of upper movement for employees

  3. "Okay Benefits but Management is pretty terrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Claims Examiner in Chesterfield, MO
    Current Employee - Associate Claims Examiner in Chesterfield, MO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Reinsurance Group of America full-time (More than 3 years)

    Pros

    The new campus is very nice and modern. The Benefits are also good but slightly pricey.

    Cons

    The workload is very high along with the turn over in the claims department which leads to poor hiring practices and more work left to burden the people who stay.

    Advice to Management

    Place higher regard for employees. Take into consideration new business and the amount of work each individual is doing.


  4. Helpful (2)

    "understand their definition of a high-performing employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chesterfield, MO
    Former Employee - Anonymous Employee in Chesterfield, MO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Reinsurance Group of America full-time (More than 10 years)

    Pros

    If you're willing to sacrifice your personal life, health and well-being, this is the place for you

    Cons

    high-performing employee = working 24/7/365

    Advice to Management

    You have a hard-working earnest managment team but far too many lack depth and dimension. Life-long St Louis area residents who have spent their entire career at RGA; One dimensional thinkers, singular point of view- no perspective, resistant to change, unwilling to consider alternative ideas because it's never been required of them- unable to recognize much less appreciate people who have more to offer than they do.,


  5. "Sr. Systems Administrator"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Reinsurance Group of America full-time

    Pros

    Great company benefits by today's standareerds.

    Cons

    Limited career advancement opportunities in IT area. IT teams are run way too lean.


  6. "Lackluster"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Minneapolis, MN
    Former Employee - Account Manager in Minneapolis, MN
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Reinsurance Group of America full-time (More than 5 years)

    Pros

    Flexible work schedule, good benefits, pretty good yearly PTO accruals. A lot of long term employees (which isn't always good) they do some fun team outings.

    Cons

    Poor management, antiquated processes, no growth potential. Get ready to sit in your cubical for the next 20 years doing exactly the same thing everyday. It's a "lean" organization so your expected to do a lot with very little

    Advice to Management

    Don't start big projects before a thorough plan is in place.


  7. "Lead Software Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook

    I have been working at Reinsurance Group of America full-time

    Pros

    Agile, technically advanced, fast growing as it seems

    Cons

    politics. There is no vertical promotion

    Advice to Management

    Try to promote the truly talented, don't just promote based on seniority

  8. Helpful (4)

    "It depends on your department..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Reinsurance Group of America full-time (More than 3 years)

    Pros

    RGA has a great work-life balance (depending on your team), the new building has great amenities (cafe, gym, covered parking) and the people are smart and great to work with. RGA is beginning to transition to new management and many people are excited to see what the future brings.

    Cons

    It is difficult to get recognized/promoted as a younger employee, some departments have different core values than RGA,

    Advice to Management

    Focus on retention and developing younger employees who could become great senior resources (perhaps some kind of rotational program). Take the survey results seriously on management styles/ practices.


  9. Helpful (1)

    "Too many contractors in IT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Systems Analyst in Chesterfield, MO
    Former Contractor - Systems Analyst in Chesterfield, MO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Reinsurance Group of America as a contractor (Less than a year)

    Pros

    First-rate facilities as others have stated - nice cafeteria, onsite gym (for employees) and garage parking with easy access to highway 64/40. As a software developer, I can say they did a good job hiring talented people in my department. On my team the culture was pretty laid back with flexible work hours. It was nice to be able to work from home if you needed to because of bad weather or when waiting for someone to fix the furnace, etc. It's also my understanding that compensation and benefits are very good for full-time employees.

    Cons

    I worked with some great people, but as with any IT shop that is primarily staffed by contractors you get the standard problems of high turnover and work done with a short-term mindset. There are many talented and hard-working contractors there, but you just don't have the same investment in the work being done as you get from full-time staff. After being brought in on a 6-month right-to-hire, I was disappointed to find out that my group was nearly 90% staffed by contractors. This sends the message that the company views IT staff as a commodity, which is not surprising since the CIO came from Monsanto (which has a similar mindset). That being said, some of the full-time employees had a poor work/life balance as compared to most contractors. Contractors have to paid for overtime, but full-time employees do not, hence I saw the handful of full-time employees putting in long hours repeatedly, often to the point of rescheduling time off or having to quickly burn down vacation time at the end of the year. I would say this was mostly the result of tribal knowledge and failure to adequately cross-train staff so you don't become dependent on one or two people being knowledge silos. Again - that's what you get with a large contractor staff. Management is aware of it but it's a long road ahead to improve things.

    Advice to Management

    My main advice is to invest in converting more contractors into employees. Not only that, but COMMUNICATE exactly how that would happen. It shouldn't be up to the individual to beg for attention from management to get noticed in hopes of being converted. Worse, the staffing companies out there aren't giving the right message to people being hired on as contractors - it's quite common to hear "6-month right-to-hire" from the staffing firms without being told that being converted to employee isn't a given, even when you perform well. Plus, I've never seen another IT shop that required contractors to poke around the HR openings to look for open IT positions. If you have good contractors then just convert them, or at least tell them you think they'd be a good fit for a full-time position that just opened up. There's a big communication gap in that area. Having a better contractor-to-employee ratio makes the difference between becoming an IT shop staffed by clock-watchers vs. one where folks are engaged and invested in their work.


  10. "Former Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Great pay, flexible schedule, excellent boss, good coworkers, many perks if you are an employee, onsite cafeteria (which consultants can use) and gym (which consultants cannot use)

    Cons

    Do not take a contract position if you want to be hired. There are a lot of empty promises. Consultants are treated like employees expect when it comes to perks. No communication and the way things are done change monthly.

    Advice to Management

    Find out which employees actually do the work and reward them not the ones who hand everything off.


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