Reliant Energy Reviews | Glassdoor

Reliant Energy Reviews

Updated May 25, 2017
76 reviews

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3.2
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Elizabeth Killinger
32 Ratings

76 Employee Reviews

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Pros
Cons
  • All I can say is please do not waste your time working for this company (in 2 reviews)

  • Management needs to work on communication and how to level with their employees (in 2 reviews)

More Pros and Cons

  1. "Excellent way place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Houston, TX
    Current Employee - Anonymous Employee in Houston, TX
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Reliant Energy (More than 10 years)

    Pros

    Extensive, Give it a try

    Cons

    None at this point in time

    Advice to Management

    Keep up the good work


  2. "The WORST, don't bother!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Commercial Sales Representative in Corpus Christi, TX
    Former Employee - Commercial Sales Representative in Corpus Christi, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Reliant Energy full-time (Less than a year)

    Pros

    training salary for one week

    Cons

    This was the worst job I ever had, with incompetent bosses that get pleasure from firing people. Too many lies from management, the competition is heavy, with at least 30 other companies selling the same thing, only they are cheaper. Was on job for 2 weeks out of training and got fired for having no sales in an extremely over saturated, highly competitive market. Heard many complaints about Reliant being too high priced with poor service, and slamming customers from many of the 41 door knocks that I had to do each day. Managers checking up on you several times a day, and I had NO help from my manager , even after asking several times. Duplication of reports every day and week, with too much paperwork and constant texts to check up on you. Training sucked, my ride along day was a joke with a guy that could not open his car door from the inside and kept the window down on a 50 degree blustery day. Wish I never took this job. They did not give me a chance to find customers that were not already locked in for 2 to 5 years with other competitors and almost all of them told me that there were too many OTHER (Reliant ) sales people knocking on their doors EVERY day. They will hire too many people to cover a limited area and you will end up tripping over each other and competing against your own people. Don't waste your time, this is a turnstile people mill, get a job with a DECENT company with better quality people who have good character and brains.

    Advice to Management

    Stop the silliness and grow up.

  3. "Okay place to work for..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Houston, TX
    Former Employee - Customer Service Representative in Houston, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Reliant Energy (More than a year)

    Pros

    Nice schedule. Great people. Training is good. Can promote based on performance.

    Cons

    Very busy. Have to sell. Schedule based on performance.


  4. "All money isn't good money"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Acquisitions Representative in Houston, TX
    Former Employee - Acquisitions Representative in Houston, TX
    Doesn't Recommend

    I worked at Reliant Energy (More than a year)

    Pros

    Great incentives and pay; a lot of training

    Cons

    Basically wants you to lie to customers to get them to buy things that they didn't call in for; Was told to remember that the job is not a customer service job...although they are providing service to customers. Focus is all on out selling other employees. Had to ask people to buy items ( 3 or more) they didn't call in for, if they said no had to ask them two more times ( each product) and try to convince them that they needed the item.

    Advice to Management

    Stop trying to sell customers things that they don't really want just to grow your pockets.


  5. "CSR/Web home agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Web in Houston, TX
    Current Employee - Web in Houston, TX
    Recommends
    Approves of CEO

    I have been working at Reliant Energy full-time (Less than a year)

    Pros

    You can really move around and up fast in the company. The bonuses are great. Company luncheons for to sales. Win passes for jeans, Monday through Friday.

    Cons

    You must work for staffing agency first, hard to get on permanent, 6 months for me so far. I wish they would hire permanent after 6 months to a year with all the people leaving. the point system isn't lenient, you get points for clocking in lunch late and a 4 min window at that for start shift and lunch. The points don't roll off until a year later. Old job 1 pt rolled off with perfect attendance for a month and annually


  6. "tim"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Consultant in Sachse, TX
    Former Employee - Sales Consultant in Sachse, TX
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Reliant Energy full-time (Less than a year)

    Pros

    The company had potential in their financial outlook

    Cons

    There was no training for the sales consultants

    Advice to Management

    Hire Sales trainers and develop your employees


  7. "Customer Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Houston, TX
    Former Employee - Customer Service Representative in Houston, TX
    Recommends
    Negative Outlook

    I worked at Reliant Energy full-time (Less than a year)

    Pros

    Reliant offered full training, incentive checks & lots of perks.

    Cons

    If you are not good at sales you may want to reconsider.

    Advice to Management

    More training in sales tactics & less on scripts.

  8. "Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Care Representative in Houston, TX
    Former Employee - Customer Care Representative in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Reliant Energy (More than a year)

    Pros

    It was a great environment

    Cons

    It was not a full time position


  9. "SAS Programmer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - SAS Programmer in Houston, TX
    Current Employee - SAS Programmer in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Reliant Energy (More than a year)

    Pros

    Great team to work with

    Cons

    Very good place to work so no complaints


  10. Helpful (6)

    "It was good at the beginning... Until the environment and supervisors become very hostile."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bilingual Credit Analyst in Houston, TX
    Former Employee - Bilingual Credit Analyst in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Reliant Energy full-time (Less than a year)

    Pros

    My overtime pay was $28.88
    I liked the people I met there that were hired along with me. The fraud investigation research is fun, the other half... (Speaking to the customer about it) is absolutely draining and awful. Once you start doing it every day for weeks on end, don't be surprised if you don't want to work here anymore. Everyone I went in with hated working here.

    Cons

    Literally from the first week to the very last, I was doing overtime for the company. This continued for the entirety of the contract position. The overtime pay is what makes it worth working there; still, it's a double edged sword. The group I went in with (about 8 of us) were hired after 5 people quit all at once. You're timed for every single issue and they do not like to see you leave your desk even if it's to get a cup of coffee or to pee. It's super micromanaged and we weren't allowed to speak to our coworkers that were literally a yard away, at all during the day. There's a lot more I could say, but it's too much to type. They're constantly looking for a reason not to like you, it's all office politics there and if you're thinking this is an entry level job that will lead to getting into the company, you're wrong. They only renew contracts.

    Advice to Management

    There are a lot of Human Resource laws being broken. I counted 8. I recognized it instantly along with one other coworkers because she and I both studied HR and she was an HR Generalist. If you care about that at all, you may want to take a look at your downtown Houston location.


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