Reliant Energy Reviews | Glassdoor

Reliant Energy Reviews

Updated February 13, 2017
71 reviews

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Full-time Part-time

3.0
Star Star Star Star Star
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Elizabeth Killinger
27 Ratings

71 Employee Reviews

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Pros
Cons
  • All I can say is please do not waste your time working for this company (in 2 reviews)

  • Management needs to work on communication and how to level with their employees (in 2 reviews)

More Pros and Cons

  1. "Great Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Reliant Energy full-time

    Pros

    They have an awesome customer service

    Cons

    They need to be more people stopping in to see the plans


  2. "The WORST, don't bother!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Commercial Sales Representative in Corpus Christi, TX
    Former Employee - Commercial Sales Representative in Corpus Christi, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Reliant Energy full-time (Less than a year)

    Pros

    training salary for one week

    Cons

    This was the worst job I ever had, with incompetent bosses that get pleasure from firing people. Too many lies from management, the competition is heavy, with at least 30 other companies selling the same thing, only they are cheaper. Was on job for 2 weeks out of training and got fired for having no sales in an extremely over saturated, highly competitive market. Heard many complaints about Reliant being too high priced with poor service, and slamming customers from many of the 41 door knocks that I had to do each day. Managers checking up on you several times a day, and I had NO help from my manager , even after asking several times. Duplication of reports every day and week, with too much paperwork and constant texts to check up on you. Training sucked, my ride along day was a joke with a guy that could not open his car door from the inside and kept the window down on a 50 degree blustery day. Wish I never took this job. They did not give me a chance to find customers that were not already locked in for 2 to 5 years with other competitors and almost all of them told me that there were too many OTHER (Reliant ) sales people knocking on their doors EVERY day. They will hire too many people to cover a limited area and you will end up tripping over each other and competing against your own people. Don't waste your time, this is a turnstile people mill, get a job with a DECENT company with better quality people who have good character and brains.

    Advice to Management

    Stop the silliness and grow up.


  3. "Okay place to work for..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Houston, TX
    Former Employee - Customer Service Representative in Houston, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Reliant Energy (More than a year)

    Pros

    Nice schedule. Great people. Training is good. Can promote based on performance.

    Cons

    Very busy. Have to sell. Schedule based on performance.


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  5. "All money isn't good money"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Acquisitions Representative in Houston, TX
    Former Employee - Acquisitions Representative in Houston, TX
    Doesn't Recommend

    I worked at Reliant Energy (More than a year)

    Pros

    Great incentives and pay; a lot of training

    Cons

    Basically wants you to lie to customers to get them to buy things that they didn't call in for; Was told to remember that the job is not a customer service job...although they are providing service to customers. Focus is all on out selling other employees. Had to ask people to buy items ( 3 or more) they didn't call in for, if they said no had to ask them two more times ( each product) and try to convince them that they needed the item.

    Advice to Management

    Stop trying to sell customers things that they don't really want just to grow your pockets.


  6. "CSR/Web home agent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Web in Houston, TX
    Current Employee - Web in Houston, TX
    Recommends
    Approves of CEO

    I have been working at Reliant Energy full-time (Less than a year)

    Pros

    You can really move around and up fast in the company. The bonuses are great. Company luncheons for to sales. Win passes for jeans, Monday through Friday.

    Cons

    You must work for staffing agency first, hard to get on permanent, 6 months for me so far. I wish they would hire permanent after 6 months to a year with all the people leaving. the point system isn't lenient, you get points for clocking in lunch late and a 4 min window at that for start shift and lunch. The points don't roll off until a year later. Old job 1 pt rolled off with perfect attendance for a month and annually


  7. "Customer Service/Sales"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    Great work hours
    Decent Pay
    Hour Lunch

    Cons

    Pushing sales is more important than anything,


  8. "Immediate manager was not helpful"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The benefits were really great

    Cons

    management wasn't helpful when it came to closings deals, working on margins. There were way too many lists and daily tasks to complete before getting prices daily.

    Advice to Management

    Offer support.


  9. "CSR"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Reliant Energy full-time

    Pros

    This is a very professional environment. I enjoy the different charities that participate in fundraising projects

    Cons

    You really have to push those sales in order to get a healthy commission payout. Otherwise it would suck

    Advice to Management

    I would go with a higher base pay for all employees. Thanks for the freebies, awesome.


  10. "Customer service sales representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    It was an okay place to be

    Cons

    Everything was pretty cool


  11. "tim"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Consultant in Sachse, TX
    Former Employee - Sales Consultant in Sachse, TX
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Reliant Energy full-time (Less than a year)

    Pros

    The company had potential in their financial outlook

    Cons

    There was no training for the sales consultants

    Advice to Management

    Hire Sales trainers and develop your employees



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