Reliant Energy Reviews | Glassdoor

Reliant Energy Reviews

Updated December 18, 2017
17 reviews

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Elizabeth Killinger
7 Ratings

17 Employee Reviews

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Pros
Cons
  • All I can say is please do not waste your time working for this company (in 2 reviews)

  • Long hours, no hourly compensation, commisson based (in 2 reviews)

More Pros and Cons

  1. "Consumer client with Business Customers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative Busieness in Houston, TX
    Former Employee - Customer Service Representative Busieness in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Reliant Energy full-time (More than a year)

    Pros

    Started as a contractor and was offered full time employee with NRG Reliant after 19 months. Fair compensation and commissions.

    Cons

    Crazy demands to offer worthless products to a client when they called in with a complaint.

    Advice to Management

    Hire coaches/managers who have been properly developed for the position. Most coaches either knew someone or sucked up. Management is a joke.


  2. "Call center"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Reliant Energy full-time (More than a year)

    Pros

    Commission was fair but not the best

    Cons

    Micro managing in call center

    Advice to Management

    Get involved, recognize the issues with your call center activities

  3. "Not Realistic"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Reliant Energy full-time

    Pros

    There are no Pros, just Cons

    Cons

    Long hours, no hourly compensation, commisson based


  4. "The WORST, don't bother!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Commercial Sales Representative in Corpus Christi, TX
    Former Employee - Commercial Sales Representative in Corpus Christi, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Reliant Energy full-time (Less than a year)

    Pros

    training salary for one week

    Cons

    This was the worst job I ever had, with incompetent bosses that get pleasure from firing people. Too many lies from management, the competition is heavy, with at least 30 other companies selling the same thing, only they are cheaper. Was on job for 2 weeks out of training and got fired for having no sales in an extremely over saturated, highly competitive market. Heard many complaints about Reliant being too high priced with poor service, and slamming customers from many of the 41 door knocks that I had to do each day. Managers checking up on you several times a day, and I had NO help from my manager , even after asking several times. Duplication of reports every day and week, with too much paperwork and constant texts to check up on you. Training sucked, my ride along day was a joke with a guy that could not open his car door from the inside and kept the window down on a 50 degree blustery day. Wish I never took this job. They did not give me a chance to find customers that were not already locked in for 2 to 5 years with other competitors and almost all of them told me that there were too many OTHER (Reliant ) sales people knocking on their doors EVERY day. They will hire too many people to cover a limited area and you will end up tripping over each other and competing against your own people. Don't waste your time, this is a turnstile people mill, get a job with a DECENT company with better quality people who have good character and brains.

    Advice to Management

    Stop the silliness and grow up.


  5. "tim"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Consultant in Sachse, TX
    Former Employee - Sales Consultant in Sachse, TX
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Reliant Energy full-time (Less than a year)

    Pros

    The company had potential in their financial outlook

    Cons

    There was no training for the sales consultants

    Advice to Management

    Hire Sales trainers and develop your employees


  6. Helpful (1)

    "Door to Door Sales"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Reliant Energy full-time

    Pros

    Ability to make money off of every sale and the option to divert from the group and pick your own neighborhoods to scout and sell to.

    Cons

    Management needs to work on communication and how to level with their employees. It can also be unsafe walking around neighborhoods late at night and waiting for team leaders to pick you up.

    Advice to Management

    Training needs to be more thorough when it comes to the financial part of training, employees need a more firm grasp on what plan would work best for each applicant we are trying to sell to.


  7. Helpful (1)

    "Business Services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Servicez Representative in Houston, TX
    Former Employee - Business Servicez Representative in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Reliant Energy full-time

    Pros

    The people you work with(your peers) are awesome.You become a close nit group.

    Cons

    There is is not enough space in this box to express how feel about this company. The management staff lack of knowledge of what it takes to run the company that is why they were bought out by NRG they have no clue as to what the customers need. If you give 110% of his company you will be come with called a rate buster and you will never be promoted because the supervisors management staff lack the ability to create a replacement equivalent to your skill set. Supervisors are lazy vindictive it is a gossip field environment as most call centers usually are because they are embedded with a bunch of women. If you just need a steady paycheck please go find it elsewhere.

    Advice to Management

    Hey people what they are worth from other people that actually have the talent and the wherewithal to do the job. Hire supervisors who are not able to do the job. Put your pettiness aside and promote the people who are fit to do the job instead of your personal differences

  8. "Sales Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst/Consultant in Rockwall, TX
    Former Employee - Business Analyst/Consultant in Rockwall, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Reliant Energy (Less than a year)

    Pros

    None. This company is a disaster

    Cons

    All cons, management is terrible. They harass you constantly with texts and phone calls. You are threatened with your job on a weekly basis.


  9. Helpful (1)

    "Contract work rates high - moral is low"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Previous Contract Employee in Houston, TX
    Former Contractor - Previous Contract Employee in Houston, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Reliant Energy as a contractor (More than a year)

    Pros

    Having a job for however long, which varies.

    Cons

    Contract work can last from 1 - 6 yrs. Disorganized leadership and training. Low pay, health benefits are high. Too much overtime due to inadequate management.

    Advice to Management

    Smoke and mirrors do not work when the team depends on reliability and the truth. Biased in choosing people when permanent opportunities become available. Management ~ you need to learn how to discipline and properly supervisor your team. Get the trouble makers out.


  10. "Door to door sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Fort Worth, TX
    Former Employee - Sales Representative in Fort Worth, TX
    Doesn't Recommend
    Neutral Outlook

    I worked at Reliant Energy full-time (More than a year)

    Pros

    Good motivation skills just not for me

    Cons

    Lied about the pay, lied about training and was very rude

    Advice to Management

    Stick with ur word


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