Reliant Energy Reviews | Glassdoor

Reliant Energy Reviews

Updated May 25, 2017
14 reviews

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Elizabeth Killinger
5 Ratings

14 Employee Reviews

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Pros
Cons
  • All I can say is please do not waste your time working for this company (in 2 reviews)

  • Management needs to work on communication and how to level with their employees (in 2 reviews)

More Pros and Cons

  1. "Electrician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Reliant Energy full-time

    Pros

    it's good for the money

    Cons

    it's bad for the management


  2. "All money isn't good money"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Acquisitions Representative in Houston, TX
    Former Employee - Acquisitions Representative in Houston, TX
    Doesn't Recommend

    I worked at Reliant Energy (More than a year)

    Pros

    Great incentives and pay; a lot of training

    Cons

    Basically wants you to lie to customers to get them to buy things that they didn't call in for; Was told to remember that the job is not a customer service job...although they are providing service to customers. Focus is all on out selling other employees. Had to ask people to buy items ( 3 or more) they didn't call in for, if they said no had to ask them two more times ( each product) and try to convince them that they needed the item.

    Advice to Management

    Stop trying to sell customers things that they don't really want just to grow your pockets.

  3. "Customer Service/Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Texas in Houston, TX
    Former Contractor - Texas in Houston, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Reliant Energy as a contractor (More than a year)

    Pros

    There are a lot of volunteer opportunities. The pay is fair. The hours are decent in the Houston, TX area. Mostly 8-5 or similar

    Cons

    High turnover. Only hire contractors. Difficult to "red badge" meaning become permanent. Even when you are doing a stellar job, they will wait years to red badge you.

    Advice to Management

    Hire more employees from contract to permanent


  4. "Customer Service/Sales"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    Great work hours
    Decent Pay
    Hour Lunch

    Cons

    Pushing sales is more important than anything,


  5. Helpful (6)

    "It was good at the beginning... Until the environment and supervisors become very hostile."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bilingual Credit Analyst in Houston, TX
    Former Employee - Bilingual Credit Analyst in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Reliant Energy full-time (Less than a year)

    Pros

    My overtime pay was $28.88
    I liked the people I met there that were hired along with me. The fraud investigation research is fun, the other half... (Speaking to the customer about it) is absolutely draining and awful. Once you start doing it every day for weeks on end, don't be surprised if you don't want to work here anymore. Everyone I went in with hated working here.

    Cons

    Literally from the first week to the very last, I was doing overtime for the company. This continued for the entirety of the contract position. The overtime pay is what makes it worth working there; still, it's a double edged sword. The group I went in with (about 8 of us) were hired after 5 people quit all at once. You're timed for every single issue and they do not like to see you leave your desk even if it's to get a cup of coffee or to pee. It's super micromanaged and we weren't allowed to speak to our coworkers that were literally a yard away, at all during the day. There's a lot more I could say, but it's too much to type. They're constantly looking for a reason not to like you, it's all office politics there and if you're thinking this is an entry level job that will lead to getting into the company, you're wrong. They only renew contracts.

    Advice to Management

    There are a lot of Human Resource laws being broken. I counted 8. I recognized it instantly along with one other coworkers because she and I both studied HR and she was an HR Generalist. If you care about that at all, you may want to take a look at your downtown Houston location.


  6. Helpful (1)

    "Customer consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Houston, TX
    Current Employee - Anonymous Employee in Houston, TX
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Good compensation and vrh available

    Cons

    Growth isn't much I was expecting to move up in the company but it kept being put off


  7. Helpful (1)

    "Poor leadership styles and no support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Houston, TX
    Current Employee - Anonymous Employee in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Reliant Energy full-time

    Pros

    The people I work with have great personalities and the company provides outings and events for the employees.

    Cons

    Management has to learn to lead by example. Also, it would be nice to feel support by management, if we are a "team" then management needs to learn to treat their employees with respect just like they require their employees to treat the customers.

    Advice to Management

    Lead by example or you will continue to lose good employees that bring value to the company.

  8. Helpful (1)

    "Good people management sucks!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Houston, TX
    Former Employee - Customer Service Representative in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    The people rock!!! I loved the luncheons that were thrown.

    Cons

    Most people are contract as a result you are treated as if any day could be your last

    Advice to Management

    Listen


  9. Helpful (2)

    "It was better before NRG"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    It was an ok place to work

    Cons

    Work never got done, everything changed every week

    Advice to Management

    Management changed every year and everything else with them


  10. Helpful (1)

    "Contractor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor
    Former Contractor - Anonymous Contractor
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Reliant Energy as a contractor (Less than a year)

    Pros

    Great location, decent pay, comfortable workspaces

    Cons

    No love for contractors, who are not always treated the best way.

    Advice to Management

    More openness


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