Reliant Energy Reviews | Glassdoor

Reliant Energy Reviews

Updated November 14, 2016
19 reviews

Filter

Filter


4.0
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Elizabeth Killinger
6 Ratings

19 Employee Reviews

Sort: Popular Rating Date

Pros
Cons
  • All I can say is please do not waste your time working for this company (in 2 reviews)

  • Management needs to work on communication and how to level with their employees (in 2 reviews)

More Pros and Cons

  1. "CSR/Web home agent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Web in Houston, TX
    Current Employee - Web in Houston, TX
    Recommends
    Approves of CEO

    I have been working at Reliant Energy full-time (Less than a year)

    Pros

    You can really move around and up fast in the company. The bonuses are great. Company luncheons for to sales. Win passes for jeans, Monday through Friday.

    Cons

    You must work for staffing agency first, hard to get on permanent, 6 months for me so far. I wish they would hire permanent after 6 months to a year with all the people leaving. the point system isn't lenient, you get points for clocking in lunch late and a 4 min window at that for start shift and lunch. The points don't roll off until a year later. Old job 1 pt rolled off with perfect attendance for a month and annually


  2. "Customer Care"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Freelancer - Web Chat/Customer Care II Specialist in Houston, TX
    Former Freelancer - Web Chat/Customer Care II Specialist in Houston, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Reliant Energy (More than 8 years)

    Pros

    Customer satisfaction driven, great benefits and 401K plan

    Cons

    The position title was different from what I was hired to do

    Advice to Management

    Get back to the basics of not only selling products but also ensuring the customers are pleased in all aspects of customer service.


  3. "good Christian company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Driver/Mechanical in Odessa, TX
    Former Employee - Driver/Mechanical in Odessa, TX
    Recommends
    Neutral Outlook

    Pros

    Good people to work with, always treated fairly

    Cons

    Work got slow and had to look for other sources of income

    Advice to Management

    Plan ahead


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "The management is very good. The have a good handle on the industry."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Owner in Atlanta, GA
    Former Employee - Owner in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Reliant Energy full-time (More than 8 years)

    Pros

    There are plenty if opportunities for advancement. Management is very good in helping your career progress.

    Cons

    It is very fast paced.

    Advice to Management

    Continue to focus on employee growth.


  6. Helpful (1)

    "Great company culture depending on the group you are in"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Senior Information Architect in Houston, TX
    Current Contractor - Senior Information Architect in Houston, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Reliant Energy as a contractor (More than a year)

    Pros

    Work-life balance is amazing. Most managers allow you to work your own schedule.

    Cons

    The ability to move up is slow. Pay is very bonus dependent.


  7. Helpful (1)

    "Love the atmosphere."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Energy Consultant in Irving, TX
    Current Employee - Energy Consultant in Irving, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Reliant Energy full-time (Less than a year)

    Pros

    Be able to make a lot of money. Gives you customer service experience. Be able to meet new people everyday. Opportunity to move up.

    Cons

    There really isn't any bad things about. I mean if you're lazy, this isn't the job for you. You gotta be able to take rejection. The better the salesmanship, the better you're going to be in this business.


  8. "Great Work Environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Senior Information Architect in Houston, TX
    Current Contractor - Senior Information Architect in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Reliant Energy as a contractor (More than 3 years)

    Pros

    Work life balance is amazing and initial pay as a contractor is ideal

    Cons

    Conversion to perm is a lower salary than expected but bonus structure is large


  9. "Work Experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Houston, TX
    Current Employee - Analyst in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Reliant Energy full-time (More than 3 years)

    Pros

    This is one of the best electric utility company to work in USA. They are well organised and work with all forms of business in the energy industry. They have a certain standard and you can notice while working with the company. This is a definite recommendation if you have dreams to move to energy sector.

    Cons

    There are none so far.


  10. Helpful (2)

    "The employees who are the greatest asst to this company."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Key Segment Servicess II - CSA Department in Houston, TX
    Former Employee - Key Segment Servicess II - CSA Department in Houston, TX
    Doesn't Recommend
    Negative Outlook

    I worked at Reliant Energy full-time (More than 8 years)

    Pros

    The employees who work as a team, the profession manner that is expected, the corporate values, the possibility to try new departments in the company. We had a high turn over of supervisor in our department. When a new supervisor came to our group, all people would do their best to bring management up to speed.

    Cons

    Job security: Reliant Energy was on the verge of bankruptsy. NRG bought our company and before the ink was dried on the contracts, Exelon tried to buy out Nrg. NRG recently purchased Green Mountain. Due to the merger with Green Mountain and Reliant, there were many employees laid off. I did not like how the lay off process was handled from human resource Department. A false hood regarding unemployment was given to each person that was laid off, The lack of integrity from NRG, lessened my respect for this company to some extent.

    Advice to Management

    The success of a company hinges on the success of the employees. Please lead by example that there has to be highest level of integrity. Employees follow the lead of management. Employees do see a person of integrity as a person to follow and attempt to emulate..


  11. "I love the people I work with!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst in Houston, TX
    Current Employee - Business Analyst in Houston, TX
    Recommends
    Neutral Outlook

    I have been working at Reliant Energy full-time (More than 3 years)

    Pros

    The people are awesome to work with. Great environment with many challenges if you're will to take them on.

    Cons

    Recently acquired by NRG who is continuing to acquire more companies and have seen some layoffs over the past year as a result of the growth.


Showing 19 of 85 reviews
Reset Filters