Reliant Energy Reviews | Glassdoor

Reliant Energy Reviews

Updated September 12, 2017
79 reviews

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79 Employee Reviews

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Pros
Cons
  • All I can say is please do not waste your time working for this company (in 2 reviews)

  • Long hours, no hourly compensation, commisson based (in 2 reviews)

More Pros and Cons

  1. "Residential Retention renewal"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Call Center Representative in Houston, TX
    Current Employee - Call Center Representative in Houston, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Reliant Energy full-time (More than 3 years)

    Pros

    The commission is outstanding as long as we have leads.

    Cons

    Leads run out, hours get cut, no more money


  2. "Overall, Reliant was a good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX
    Recommends

    Pros

    Bright fellow employees, lots of interaction with management team, good work and life balance, perks including tickets to sporting events

    Cons

    too many consultants working on-site, constant flux on leadership team, too much of a short-term focus versus longer term focus by the company

    Advice to Management

    Continue to exploit a leadership position in smart energy while trying to offer more competitive offerings from a cost perspective

  3. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Houston, TX
    Current Employee - Anonymous Employee in Houston, TX
    Recommends

    Pros

    Benefits are good and they are worth their weight in gold, it was a great place to work. would recommend this company.

    Cons

    NRG take over was the worst thing that could have happened, they micro managed all process and leadership functions within the company


  4. Helpful (2)

    "Customer service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in South Houston, TX
    Former Employee - Customer Service Representative in South Houston, TX
    Recommends
    Neutral Outlook

    I worked at Reliant Energy full-time (More than a year)

    Pros

    Good compensation, room for growth, professional work place, friendly environment, refreshments for employees, bosses are friendly and supportive, fun activities to improve relationship between employees, transparency between different departments. Overtime opportunity. Upper managers are attentive and notice, encourage employee performance.

    Cons

    Stress from angry customers, office in downtown so lunches are expensive and have to walk far. Difficult to move to other departments even the jobs are more suitable with interests, education because of the current position in customer service.

    Advice to Management

    Continue to be attentive to employee performance and needs. Give opportunities for employees to move within the company.


  5. "6 years with company"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Houston, TX
    Current Employee - Anonymous Employee in Houston, TX
    Recommends
    Positive Outlook

    I have been working at Reliant Energy full-time (More than 5 years)

    Pros

    Great people and some flexibility

    Cons

    Salaries are low for the industry


  6. "I love the people I work with!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst in Houston, TX
    Current Employee - Business Analyst in Houston, TX
    Recommends
    Neutral Outlook

    I have been working at Reliant Energy full-time (More than 3 years)

    Pros

    The people are awesome to work with. Great environment with many challenges if you're will to take them on.

    Cons

    Recently acquired by NRG who is continuing to acquire more companies and have seen some layoffs over the past year as a result of the growth.


  7. Helpful (2)

    "The employees who are the greatest asst to this company."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Key Segment Servicess II - CSA Department in Houston, TX
    Former Employee - Key Segment Servicess II - CSA Department in Houston, TX
    Doesn't Recommend
    Negative Outlook

    I worked at Reliant Energy full-time (More than 8 years)

    Pros

    The employees who work as a team, the profession manner that is expected, the corporate values, the possibility to try new departments in the company. We had a high turn over of supervisor in our department. When a new supervisor came to our group, all people would do their best to bring management up to speed.

    Cons

    Job security: Reliant Energy was on the verge of bankruptsy. NRG bought our company and before the ink was dried on the contracts, Exelon tried to buy out Nrg. NRG recently purchased Green Mountain. Due to the merger with Green Mountain and Reliant, there were many employees laid off. I did not like how the lay off process was handled from human resource Department. A false hood regarding unemployment was given to each person that was laid off, The lack of integrity from NRG, lessened my respect for this company to some extent.

    Advice to Management

    The success of a company hinges on the success of the employees. Please lead by example that there has to be highest level of integrity. Employees follow the lead of management. Employees do see a person of integrity as a person to follow and attempt to emulate..

  8. "Work Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Houston, TX
    Current Employee - Analyst in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Reliant Energy full-time (More than 3 years)

    Pros

    This is one of the best electric utility company to work in USA. They are well organised and work with all forms of business in the energy industry. They have a certain standard and you can notice while working with the company. This is a definite recommendation if you have dreams to move to energy sector.

    Cons

    There are none so far.


  9. Helpful (1)

    "Love the atmosphere."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Energy Consultant in Irving, TX
    Current Employee - Energy Consultant in Irving, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Reliant Energy full-time (Less than a year)

    Pros

    Be able to make a lot of money. Gives you customer service experience. Be able to meet new people everyday. Opportunity to move up.

    Cons

    There really isn't any bad things about. I mean if you're lazy, this isn't the job for you. You gotta be able to take rejection. The better the salesmanship, the better you're going to be in this business.


  10. "The management is very good. The have a good handle on the industry."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Owner in Atlanta, GA
    Former Employee - Owner in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Reliant Energy full-time (More than 8 years)

    Pros

    There are plenty if opportunities for advancement. Management is very good in helping your career progress.

    Cons

    It is very fast paced.

    Advice to Management

    Continue to focus on employee growth.


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