ReminderMedia Reviews

Cons

I really cannot think of any... I disliked the morning meetings, but that’s a terrible con because they’re there to help refine people’s skills.

Cons

Some micromanagement causing good talent to be under appreciated and goes to waste

Cons

-As an intern, the pay is not great

Cons

Yes, you have to memorize a script and recite it in front of your fellow sales people, but once you get over the awkwardness of that, it's all in your court. You only have to recite it again in front of people if you're late, which if you do regularly, is very painful. But it is done to ensure you get to work a bit earlier and dont slack (I've definitely been on the other end of this and once I got tired of having to recite our script and waste my coworkers time in the morning I just woke up a bit earlier).

Cons

It's commission work; if you can't close you won't make money

Cons

The $1 energy drink machine runs out sometimes lol. There are no cons.

Cons

My stint here was a short disappointing one. I came in with a strong sales background where I was consistently a top performer at various companies (face to face sales and B2B sales consulting over the phone) and one of the reasons I became a top performer at those respective companies was because my ability to engage my own personality into the sales process.

Within a week, I realized that this was a script based job where the expectations were very much to be a puppet or robot that sells through a system where your verbiage could have you scolded or missing a sentence could have you questioned. It was too the point where anytime you're getting close to ask for the sale, a manager would chime in in my headset telling me to repeat after them verbatim, many times speaking over the client. It went as far as them telling us to ignore the client and just listen to them. I repeatedly stated that I have attention issues where my brain latches on to everything, which made these conversations EXTREMELY uncomfortable and awkward, and they continued. One time, I feel it even lost me a sale (the others were probably not going to happen anyway.

Mind you, I think the trainer and leads are actually EXTREMELY talented in their own right. The main trainer may be one of the most suave when it comes to overcoming objections and segwaying from topic to topic that I've heard in my years of selling; however, that style isn't for everyone. It has nothing to do with me not believing in their ability to sell but they also hired me because of my sales credentials, ability, and background. This was the first time I've ever worked in sales (over 5 years experience) where I was reprimanded for not being their puppet and saying what they said told me to say verbatim.

Because I questioned the selling system (not the behaviors because the behaviors are what are taught in every sales environment) of selling via a script, I often felt like I was being punished. On top of that, during the training process (which is very minimal compared to other companies) they repeatedly stress that you should be studying this script at home (which by law they can't force you to do work at home without paying you) and then you're passively scolded for not having the script memorized the next morning in front of everyone. Mind you, this is a script that's 3 pages of paragraphs that they expect you to know word for word. I don't go home after a long day work to work again (unless I'm being compensated.) Because of this I regularly had my commitment questioned publicly, when the reality is my call time and dials were higher than most in my department at my location (Bala Cynwyd.) It's quite offensive when you have your dedication/work ethic questioned when that's all you've been known for with every company you worked at --- not because of what you do/did at work but because what you didn't do at home.

I also noticed the favoritism (which is a reality in life, let alone the workplace, but still should not be tolerated) where reps with tenure or relationships with the leaders would have their wrong-doings overlooked. IE: the final straw of me being let go was that I was 1 minute late to work. I will mention that I was late fairly often (especially for a new hire), usually getting there within 1-4 minutes from the 9 am start time; however, there were several reps that, in the time I was there, were also tardy as many times (and sometimes hours late to work) as I was and it was disregarded. I understand star players and leaders in many circumstances don't get held to the same rules but again, it doesn't make it right. If there is a policy for tardiness, it should be upheld for every single individual at the company.

I don't think I ever want to work in a sales environment where you're tied so hard to a script and puppermasters who have you on a string and if you don't dance the way they want you to you're punished. It was disappointing but I already had interviews set up prior to being let go for positions that will further allow me to expand so getting let go wasn't much of a big deal, other than the fact that I don't want to hop from job to job.

Lastly, the comp system is somewhat misleading. It says one thing on your job offer letter and you find out after 6 weeks they change the comp plan up on you. They never sit down and actually break down the comp plan in detail.

Cons

This company is through and through a boys club. Most female employees find themselves in roles or positions that are considered "stepping-stones" by upper management or there is no growth; even when you ask for more responsibility. This company also shows you really early on in your journey that you are either in with the clique or you never will be. Those who are favorites get more work perks and generally don't seem to follow the company rules everyone else does, more lax PTO use, come late/leave early, and most importantly...if you're a favorite...you can do no wrong. If you're not in with the clique, you're scrutinized and opinions, questions or outreaches for more training go unseen. Company meetings have been religious in nature, and the term "cult" has been tossed around more often that it should be by management in meetings. Management can and absolutely will find a way to short your paycheck on hours worked and will make you use more PTO than necessary or is actually warranted. They have multiple trainers but there really is no training. Management offers no direction, no answers and then wonders why customers are angry over the lack of answers the employees have. The pay is no where near what is deserving of those that stick out this place longer than 3 months.

Cons

High pressure, constant critique, pressure to deceive customers but only to a certain extent, then critique if within those parameters the customer does not buy. It is always your fault. There is always something you allegedly could have done, but the things you always could have done involved more pressure on the customer or more deception. I was on the marketing team specifically because I didn't want to sell, but they make you sell no matter what team you're on, and they are so high pressure about it. They constantly micromanage, and your work day is 9 hours every day. Even the 8-hour workday is beginning to be undone because employers are realizing that it is far too much for productive and satisfied employees, and these people want you to work 9 at minimum. And, even though 45% of the time working in most offices is spent not working, you can't have that here as they monitor the number of calls you receive, the number of calls you make, the duration of each call, and how much time you spend off the phone in between calls. Even with breaks and lunch, you are essentially working 7 consecutive hours and it is extremely exhausting when you include the pressure to deceive and the constant critique.

Cons

company growing quickly so slight growing pains can arise