ReminderMedia Reviews

I agree with your entire review—all of it & couldn’t have phrased any of it better myself. I do suppose I can try to add to it so here are responses broken down by section... Your Pros: I agree the amount of money that the top half of our sales force earns is insane and the floor is decent. Looking at payroll records for Direct Sales—our largest sales team: employees who have been with us for at least 12 months have average total annual earnings well into six figures and even the lowest number is more than $20K above the bottom point of the range in our job posting. Your Cons: The pro and con in your review go hand in hand—you do need to bust your butt and hit the phones hard for 8 hours/day. You also need to be able to ride the ups and downs, which can be especially tough at first. I hate to scare anyone off but, if you can’t overcome these challenges, the unfortunate truth is that it probably won’t work out. If you’re still reading, you’re coachable and you can really sell (or you’re talented enough for us to teach you), I implore you to give us a shot. Our products are excellent—and they’re only getting better—and our investment in leads is unrivaled so those earnings numbers certainly won’t go down. Your Advice: I agree again that the management team for our callers is currently spread too thin currently. We have exploded with growth this past year—adding three new sales teams for new product lines and different customer markets in 2021 alone. I fully acknowledge that we have been challenged to develop our management infrastructure at that same pace. We are aware of this. The service to our clients will never take a back seat so we prioritized this opportunity with our Client Success team first by increasing our management count in that division by 43% in 2021 . We’ve increased our sales management team by 40% as well this year but even with adding those new roles--we simply haven’t kept up with the pace that division has grown. The efforts to rightsize our sales management is well underway and we should not only have the proper management structure in place by Q3 but the support plans necessary to ensure those managers are successful in their role. A silver lining to this story is that every manager we’ve added to these teams has been pulled internally—so it’s at least assuring to know that the employees responsible for our growth are the same folks rightfully reaping the rewards of the opportunities generated through their efforts. Thanks again for your review and for your understanding as we work tirelessly to follow through on the commitments we made to you during your interview. Sincerely. John Keogh, HR Director

Thanks for taking the time to give your feedback. I want to apologize for your experience. Even though ‘Marketing Advisor’ is the longstanding title of that job, we have recently updated the job title for all those postings to include ‘sales’ to help ensure we are transparent with our communication of the responsibilities of that role. We’ve also restructured our interview process and the commission structure for this job in 2021. As HR Director, it saddens me to read your feedback but I do appreciate it...and depend on it to continue to develop our hiring and management processes as we transition to working for home. Thank you for giving us a shot. I’m sorry if we failed you. I wish you the best. John Keogh HR Director