I worked at Renown Health full-time (More than 5 years)
nice facility with great services
Bullying and corruptness within management, senior leadership, HR. Money is the root of all evil and it consumes this hospital.
Advice to Management
Management and senior leadership. I worked at Renown prior to the name change and during the entire transition from Washoe to Renown, up until 2012. In my role as patient access/financial counseling, my job was to assist those patients who had difficulty paying their bills and helping them find assistance in alleviating that stress. However, after the name change that quickly changed and money became more of a focus. They encouraged us to share our opinions on what could help us as a department to meet our "monthly goal" in collections. Myself as well as a few other employees (who were also long time employees before new management came in) stated that there were situations that weren't exactly compassionate when entering a patients room to collect money for their stay, especially in ICU and areas that patients were on comfort care, etc. Because these managers didn't like those opinions, we were transferred out of a department and a position we had been in for years. For someone like me who once loved her job and looked forward to going to work, the bullying and harassment from asinine racial allegations (of which I'm married to that race I was accused of ) from a disgruntled former coworker, to the eminent bulls eye I placed on my back the moment I stated that it wasn't right for me to go into a room of someone who is dying to get their copay.
You should consider what your pee-ones have to say, they are the backbone of the company and anytime a former employee claims bullying, you should look into it a bit deeper rather than siding with HR and lower management (the ones who are the problem). You'd realize you lost some great, loyal employees who loved their jobs and wanted to make it better.
I have been working at Renown Health full-time (More than 5 years)
Some entities are still non-profit, although most aren't. No risk of being outsourced.
Compensation is lowest in the area, all 4 areas I have worked in have been chronically under-staffed and management doesn't care, quoting some ridiculous budget. Staff - level employees are not heard at all.
Advice to Management
Pay attention to your staff
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