Rent-A-Center Reviews | Glassdoor
Rent-A-Center Reviews
Companies
  • Jobs
  • Companies
  • Salaries
  • Interviews

    Rent-A-Center Reviews

    Updated August 12, 2018
    1,425 reviews

    Filter

    Filter

    Full-timePart-time
    2.7
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    Rent-A-Center CEO Mitch Fadel
    Mitch Fadel
    54 Ratings

    1,425 Employee Reviews

    Sort: PopularRatingDate
    Pros

    • "Good pay for a job that really anyone can do (assuming you have a decent amount of physical strength)" (in 107 reviews)

    • "Great benefits, opportunity for advancement" (in 39 reviews)

    Cons

    • "Work life balance is difficult at times" (in 130 reviews)

    • "no work life balance work in bad areas" (in 103 reviews)

    More Pros and Cons

    1. "Your experience, positive or negative, depends on who you are."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Sales Manager in Phoenix, AZ
      Current Employee - Sales Manager in Phoenix, AZ
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at Rent-A-Center full-time (More than 3 years)

      Pros

      I am given the opportunity to work than 40 hours. I can fully support myself and work my way up in the company. I have benefits like my 401k, and I get holidays off.

      Cons

      Some people want the help to slowly improve their lives financially, without credit, while some people have no shame... The people with no shame cause a lot of stress to themselves and the company.
      Also, the job is hard work, some people complain about that. find a job at a gas station?

      Advice to Management

      Fix the processing speed of SIMS, Train employees better so they do not look stupid acting unprofessionally. I am interested in the company's' HRM...

    2. "The job is good and easy."

      StarStarStarStarStar
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at Rent-A-Center full-time

      Pros

      14.75 an hour, 50$ for full benefits, and paid every Friday.

      Cons

      Management is a joke.

      Advice to Management

      Start caring.

      3. Join the Rent-A-Center team
      See Our Latest Jobs

    3. "Changing and changing"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      Pros

      great environment at central office base in your team.

      Cons

      no the best at this moment

      Advice to Management

      adjust work practices for best performance base on needs of people.
      Criteria: trust and behavior.

    4. "Senior Manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Doesn't Recommend
      Neutral Outlook

      I have been working at Rent-A-Center full-time

      Pros

      The people I work with are amazing. Generally in a good mood & ready to laugh, helpful and willing to put in the work to get the job done.

      Cons

      Title-driven in terms of treatment. Directors and above are treated better than anyone below them both in terms of actual job perks and how responsive people are to inquiries.

    5. "Joke"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - CAR in McKeesport, PA
      Former Employee - CAR in McKeesport, PA
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Rent-A-Center full-time (More than 3 years)

      Pros

      You only work early on black Friday

      Cons

      Number 1 reason not to work here, job security has almost nothing to do with effort or attitude. I worked in mckeesport for 3 years. Between 45 and 55 hrs a week. Knew my job inside and out but was going to be let go because people didn't want to pay their bills

      Advice to Management

      Change your expectations

    6. "District Manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - District Manager
      Former Employee - District Manager
      Doesn't Recommend
      Negative Outlook
      Approves of CEO

      I worked at Rent-A-Center full-time (More than 10 years)

      Pros

      Room to grow, they teach you how to run a business.

      Cons

      Upper management doesn't take responsibility for their mistakes.

      Advice to Management

      Your poor decision making with sims roll out, flex labor and other numerous poor decisions affected every coworker, but no one ever took responsibility, it was always the DM's or SM fault for the poor performance.

    7. "Overall long lasting career"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Plano, TX
      Current Employee - Anonymous Employee in Plano, TX
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at Rent-A-Center full-time (Less than a year)

      Pros

      This business gives you plenty of opportunity to earn more and be more.

      Cons

      One downside is the hours. Sometimes it can be long hours to reach your goals, but in the end, well worth it.

    8. "review"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Technician
      Current Employee - Technician
      Recommends
      Neutral Outlook
      No opinion of CEO

      I have been working at Rent-A-Center full-time (More than 3 years)

      Pros

      Compensation, hours, travel, discounts, co workers

      Cons

      compensation, management, hours, organization, discounts

    9. "Store Manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Store Manager
      Current Employee - Store Manager
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at Rent-A-Center full-time (More than 3 years)

      Pros

      The pay is good and the company pays based on location, so it is easy to make a living wage most places.

      Cons

      The staffing model leaves most stores feeling short staffed and overwhelmed. The staffing model is based on accounts and never location which matters when you deliver merchandise. Changes over the last year leave me with very little faith in the people in charge. Hours are very long! Not for candidates with family. Hours are not flexible.

      Advice to Management

      Build a staffing structure that allows for training and development. We could all work smarter and not quite so hard. We could be happier and mentally healthier if we were able to do the jobs that we are supposed to do. Also, take location into account when staffing...some places simply can't be effective with small staffs.

    10. "Constant Change"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at Rent-A-Center full-time (More than 3 years)

      Pros

      - At least at the home office, there is long tenure for many employees
      - Some of the incoming changes involve having more flexible hours

      Cons

      - The new desks make working areas very noisy
      - The last few years have had a lot of leadership change
      - The company is being sold and that leads to instability

      Advice to Management

      After the sell and the changes that will come from that, attempt to sit still for 6 months. Constantly shifting directions makes employees very nervous. And be open about changes when they are coming. Don't tell us there aren't going to be any lay offs and then have a mass lay off a month later.

    Showing 1,425 of 1,438 reviews
    Reset Filters