Rent-A-Center Employee Reviews | Glassdoor

Rent-A-Center Reviews

Updated February 20, 2017
1,163 reviews

Filter

Filter

Full-time Part-time

2.6
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Rent-A-Center CEO Robert D. Davis
Robert D. Davis
329 Ratings

1,163 Employee Reviews

Sort: Popular Rating Date

Pros
Cons
More Pros and Cons

  1. "Store manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Great money if you last

    Cons

    Work life balance, angry customers


  2. Helpful (1)

    "A lot of internal politics"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Cocoa, FL
    Former Employee - Store Manager in Cocoa, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Rent-A-Center full-time (More than a year)

    Pros

    Room for advancement and decent pay rates

    Cons

    Politics and ever changing upper management

    Advice to Management

    People have familys and familys enjoy RTO as well. Shouldn't terminate individuals especially when accounts are current and never behind


  3. "Lead Assitant/ sales manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead Assistant
    Former Employee - Lead Assistant
    Positive Outlook
    No opinion of CEO

    I worked at Rent-A-Center full-time (More than 3 years)

    Pros

    The many hours spent at this job per day allowed the employees to work as a family. There was bickering but all would come out in the wash at the end of the day. Had an amazing DM. Duties of the job were not bad. Overall pay and insurance was good, but only because of the many overtime hours worked. Overall the company was not bad to work for, it was all in WHO you were working with.

    Cons

    hourly pay rates not great, but considering the overtime, the paychecks were nice. Direct manager was horrible.

    Advice to Management

    Value to good workers and don't expect them to pick up the slack for the not so great employees.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Account manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in New York, NY
    Former Employee - Account Manager in New York, NY

    I worked at Rent-A-Center full-time (Less than a year)

    Pros

    Good pay with some good benefits and employment perks.

    Cons

    Going to strangers houses to install and collect .


  6. "Good company with a few communication issues"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Upward mobility, PTO and vacation time can be provided at start date

    Cons

    Communication and redundancies, improper accountability metrics

    Advice to Management

    Measure the proper metrics in order to create accountability.


  7. "A very good employer for which to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Durham, NC
    Former Employee - Account Manager in Durham, NC
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Rent-A-Center (More than a year)

    Pros

    They offer a very competitive base salary with benefits.

    Cons

    A caring person may not enjoy the credit aspects of the job.

    Advice to Management

    Relax on the credit calls. I am surprised you do not get sued regularly.


  8. "Can be demanding at sometimes"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Rent-A-Center part-time

    Pros

    Lots of alone time driving

    Cons

    lifting heavy furniture and some bad customers


  9. "store manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Rent-A-Center full-time

    Pros

    the pay...they pay you decent but really expect a lot out of you.

    Cons

    the hours. salaried position worked between 50-60- hours per week


  10. "No traffic"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager
    Former Employee - Sales Manager
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Rent-A-Center full-time (More than a year)

    Pros

    1 day off during the week. Sundays always off. Benefits kick in after 6 months as well as one week vacation after one year

    Cons

    Very high turnover. No commission for sales. You are expected to help with EVERYTHING but you are held liable for you job title.

    Advice to Management

    Let the employees focus on their job title


  11. "Credit Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Credit Manager in Benton, AR
    Former Employee - Credit Manager in Benton, AR
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Rent-A-Center full-time (More than 3 years)

    Pros

    Ok pay. Every sunday off. Employee discount.

    Cons

    LOTS of overtime. days off were not together. vacation time was hard to schedule.



Showing 1,163 of 1,171 reviews
Reset Filters