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    Rent-A-Center Reviews

    Updated June 18, 2018
    1,403 reviews

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    Full-timePart-time
    2.7
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    Approve of CEO
    Rent-A-Center CEO Mitch Fadel
    Mitch Fadel
    40 Ratings

    1,403 Employee Reviews

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    Pros

    • "Good pay for a job that really anyone can do (assuming you have a decent amount of physical strength)" (in 107 reviews)

    • "Great benefits, opportunity for advancement" (in 39 reviews)

    Cons

    • "Work life balance is difficult at times" (in 130 reviews)

    • "no work life balance work in bad areas" (in 103 reviews)

    More Pros and Cons

    1. "Full Time"

      StarStarStarStarStar
      • Culture & Values
      • Career Opportunities
      • Senior Management
      Current Employee - Service Account Manager in Mount Vernon, OH
      Current Employee - Service Account Manager in Mount Vernon, OH
      Positive Outlook

      I have been working at Rent-A-Center full-time (Less than a year)

      Pros

      quick hiring protocol new hire atm will update

      Cons

      none yet new hire will update

    2. "Was great now in limbo"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Collections Manager in Indianapolis, IN
      Current Employee - Collections Manager in Indianapolis, IN
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at Rent-A-Center full-time (More than 5 years)

      Pros

      Great employee purchase. More than makes up for low starting pay

      Cons

      Work hours RAC doesn't care about it's employees. The company sexual discriminates against males. Men and women in the same position do completely different jobs and women are paid more. Men deliver women sit in store and sale... sale = raises and advancement. Men are fired if they can't lift. Women are told they don't have to.

      Advice to Management

      Equal opportunity

      3. Join the Rent-A-Center team
      See Our Latest Jobs

    3. "Not a place for families"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      Pros

      Can be relaxed work place, hit and miss with what store you are in.

      Cons

      Poor pay, terrible hours, and overall not a good work place for a career.

    4. "Your experience, positive or negative, depends on who you are."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Sales Manager in Phoenix, AZ
      Current Employee - Sales Manager in Phoenix, AZ
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at Rent-A-Center full-time (More than 3 years)

      Pros

      I am given the opportunity to work than 40 hours. I can fully support myself and work my way up in the company. I have benefits like my 401k, and I get holidays off.

      Cons

      Some people want the help to slowly improve their lives financially, without credit, while some people have no shame... The people with no shame cause a lot of stress to themselves and the company.
      Also, the job is hard work, some people complain about that. find a job at a gas station?

      Advice to Management

      Fix the processing speed of SIMS, Train employees better so they do not look stupid acting unprofessionally. I am interested in the company's' HRM...

    5. "Not good for job security"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Doesn't Recommend
      Positive Outlook
      No opinion of CEO

      I have been working at Rent-A-Center full-time

      Pros

      They'll hire anyone and if you make the right friends, you're untouchable.

      Cons

      The pay isn't great. The business model is predatory. The company has massive layoffs whenever they feel a financial pinch.

      Advice to Management

      Pay more to attract better employees.

    6. "Store Manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      Pros

      Growth opportunities for the hard working

      Cons

      Hard work and long hours

    7. "A look at Rent-A-Center"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Analyst in Plano, TX
      Current Employee - Analyst in Plano, TX
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at Rent-A-Center full-time (More than 8 years)

      Pros

      Worker comraderie, volunteer work, and decent benefits

      Cons

      No training, no room for advancement, declining market

      Advice to Management

      Develop your workers to keep them knowledgable and the company knowledgable in a changing market

    8. "The logo is a circle, representing how they make decisions."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Assistant Manager in Davenport, IA
      Current Employee - Assistant Manager in Davenport, IA
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I have been working at Rent-A-Center full-time (More than 10 years)

      Pros

      40 hour work week if you're eligible. Pay is middle of the road. Generally have decent coworkers.

      Cons

      Stressful job, physically and mentally. 2 sick/personal days a year is a joke, corporate has no direction, SIMS is the biggest POS (not point of sale) I've ever seen, not enough hours to get everything done, but mainly it's from too much oversight and doing too many pointless reports, charts, and emails to actually do your job. Basically it's too complicated, and they have forgotten what they do and how they did it.

      Advice to Management

      SIMPLIFY it. RTO used to be the about charging whatever because there was no real competition. Well, now there is PLENTY and it's price driven, just like most retail. You are becoming extinct and it's because you failed to do the right thing, and instead piled more and more on backs that already were nearing capacity.

    9. "Enjoyed my years at RAC (10 years prior to 2016)"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Information Technology in Plano, TX
      Former Employee - Information Technology in Plano, TX
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at Rent-A-Center full-time (More than 8 years)

      Pros

      Great company while I was there
      Good people to work with
      Good benefits
      Work with bleeding edge technologies
      I learned a lot

      Cons

      I had been employed with RAC for many years and my salary never caught up to inflation and market value. New team members were being paid quite a bit more. I brought it to management’s attention and nothing ever came from it. I ended up moving on.

    10. "Over worked"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Sales Manager in Clarksville, TN
      Former Employee - Sales Manager in Clarksville, TN
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at Rent-A-Center full-time (More than a year)

      Pros

      Great people. Big discounts on all kinds of things

      Cons

      Over worked.. unrealistic numbers you had to reach, and no matter what everyone had to sell.

    Showing 1,403 of 1,416 reviews
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