Rent-A-Center Reviews | Glassdoor

Rent-A-Center Reviews

Updated December 6, 2018
1,470 reviews

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2.7
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Rent-A-Center CEO Mitch Fadel
Mitch Fadel
74 Ratings

Employee Reviews

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Pros
  • "Good pay for a job that really anyone can do (assuming you have a decent amount of physical strength)" (in 111 reviews)

  • "Getting to meet new people and the opportunity for advancement" (in 42 reviews)

Cons
  • "Work life balance is difficult at times" (in 140 reviews)

  • "no work/life balance, company only cares about the bottom line" (in 107 reviews)

More Pros and Cons

  1. "Great Corporate Company Enviroment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Plano, TX
    Current Employee - Anonymous Employee in Plano, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Rent-A-Center full-time (Less than a year)

    Pros

    (Post for working at the Headquarters)
    Great people and management.
    Ability to attend conferences and learn
    Supportive team and very collaborative environment
    Relaxed on taking time to attend kid functions and other things that come up (as long as its not abused).
    Decent-good work-life balance

    Cons

    Nothing specific. Working in an office environment always has some cons that are specific to an individual, but not enough to be reviewed.


  2. "Must be able to multi-task."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Rent-A-Center full-time

    Pros

    Great pay! Easy to move up.

    Cons

    Long hours and no family time.

  3. "Shuttle Team Driver"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Rent-A-Center full-time

    Pros

    Lots of time off to enjoy family..

    Cons

    The job is very physically demanding


  4. "Easy but demanding"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cincinnati, OH
    Current Employee - Anonymous Employee in Cincinnati, OH
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Rent-A-Center (More than a year)

    Pros

    Great team environment in store, employee discount is decent. 2 weeks vacation after one year with two sick days as well. Ability to become management fairly quick.

    Cons

    Very physically demanding, may be sent to do a two person job by yourself. Can only use vacation days 7 months out of the year and can still be denied even if store has full coverage. If you dont hit your numbers you will work 10 am till 9pm until you hit them. Have seen a lot of people hurt on the job.

    Advice to Management

    Corporate needs to relax on some of the policies such as working open to far past close.


  5. Helpful (1)

    "Store manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Rent-A-Center full-time (More than 10 years)

    Pros

    Good pay and benefits. Many locations

    Cons

    Regionals micro manage everything. Expect stores to generate big sales with zero advertising budget. High pressure long hours work weekends.

    Advice to Management

    Staff stores appropriately and reduce upper management and increase store staff to allow better service and productivity.


  6. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Rent-A-Center full-time (More than 8 years)

    Pros

    good company to work

    Cons

    My Dad past away .No bereavement time for me by the company. Gave me a day to have the funeral. Very disappointed. Been with the company 9years. Work my butt off for them


  7. "Assistant Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Rent-A-Center full-time

    Pros

    Full time hours
    Consistant schedule and hours

    Cons

    Split days off
    Terrible pay

    Advice to Management

    Meh

  8. Helpful (1)

    "There has to be a better way"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Plano, TX
    Former Employee - Anonymous Employee in Plano, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Rent-A-Center full-time (Less than a year)

    Pros

    Great Benefits and Decent Wages

    Cons

    Drama, long pointless hours, ineffective and inefficient business practices. Except to come in early and stay late and work on your day off. Work every Saturday. No real work/life balance.

    Advice to Management

    Its time to look outside the box and realize that the repeated way of doing things is not working. Stop burning your employees out and maybe you won't have such a high turnover. Time management is key, doesn't take 12-14 hours a day to get the job done.


  9. Helpful (1)

    "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager
    Current Employee - Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Rent-A-Center full-time (More than 10 years)

    Pros

    Great business, advancement opportunities, decent pay

    Cons

    Health benefits, pto days and life work balance


  10. "Credit"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Credit Manager
    Former Employee - Credit Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Rent-A-Center full-time (Less than a year)

    Pros

    Expectations are clearly expressed. The company does a great job of notifying store managers and store managers teach and train store employees immediately.

    Cons

    If sales and credit goals are not reached, it takes time to rebuild the store/community's moral.

    Advice to Management

    Doing Great!