Rent-A-Center Reviews

Pros

Good job to have and good salary

Cons

Nothing to say negative about the salary or the job

Pros

Team oriented. The Pay is okay. Holidays off. Develop different professional skills that can be transferable to other industries.

Cons

No time for proper training. The schedule is different each day, each week. Need a lot of patience to deal with customers also dealing with DM’s and RD’s demands on a day to day, week to week, quarter to quarter.

Pros

They do pay weekly and on time each week.

Cons

Poor upper leadership within EclipseRTO franchise group that does not look for feedback or true training opportunities. The business is struggling, and the company is going to cuts in labor, inventory and all other expenses which does not lead to a quality work environment as there are more responsibilities and work duties placed on current employees. For example, my location was cut from 5 full time workers to only 2. Also, the pay for my position is based on my working at least 50 hours per week as a minimum which leads to a horrible work life balance. Their compensation for pay is too low, their bonuses are difficult to achieve and sometimes not paid out, the health benefits cost a lot and their allotted time off is very low (10 days a year).

Pros

You can get pretty good deals

Cons

Long hours alot of BS to deal with

Pros

My coworkers were good, decent people.

Cons

Almost everything, unfortunately. Pay was marginally decent considering the economy. You are just a number to upper management, you will never feel a sense of accomplishment. If you meet your target goals, it is immediately increased with no positive reinforcement. The goalpost is always moving, usually in an impossible range. They do not take into consideration your location and customer base, and hold you to the standard of the more populated and wealthy locations. Trying to take collections is almost impossible, and their computer systems are garbage. You will sit at a desk all day making cold calls, and annoying calls to current customers who do not want more merchandise on top of what they're already paying for. Zero room for upward movement.

Pros

overtime, and discounts on products

Cons

no work life balance, little pay

Pros

Learned BI and best practices

Cons

lot of layoffs happening all the time

Pros

The pay is okay and the coworkers

Cons

No famliy life, long hours , nothing is ever good enough unrealistic goals, feel bad for the store manager also higher ups don't care for them at all

Pros

Flexibility in the ability to do your work Good Pay Bonuses were good and result driven

Cons

Hours could be long, but ties hand in hand to customer rapport Needed more flexibility in the customer help aspect. some just needed help and we needed to be able to be there for them so long as there was communication i tried to avoid threatening restitution of the merchandise but it sometimes just doesnt help, human aspect comes into play

Pros

Great work environment. Coworkers are positive.

Cons

Operating systems and POS systems are out of date and subpar to handle the volume and tasks required. Convoluted and crashes constantly.