Rent-A-Center Reviews | Glassdoor

Rent-A-Center Reviews

Updated August 12, 2018
1,425 reviews

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2.7
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Rent-A-Center CEO Mitch Fadel
Mitch Fadel
54 Ratings

1,425 Employee Reviews

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Pros
  • "Good pay for a job that really anyone can do (assuming you have a decent amount of physical strength)" (in 107 reviews)

  • "Great benefits, opportunity for advancement" (in 39 reviews)

Cons
  • "Work life balance is difficult at times" (in 130 reviews)

  • "no work life balance work in bad areas" (in 103 reviews)

More Pros and Cons

  1. "Your experience, positive or negative, depends on who you are."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Phoenix, AZ
    Current Employee - Sales Manager in Phoenix, AZ
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Rent-A-Center full-time (More than 3 years)

    Pros

    I am given the opportunity to work than 40 hours. I can fully support myself and work my way up in the company. I have benefits like my 401k, and I get holidays off.

    Cons

    Some people want the help to slowly improve their lives financially, without credit, while some people have no shame... The people with no shame cause a lot of stress to themselves and the company.
    Also, the job is hard work, some people complain about that. find a job at a gas station?

    Advice to Management

    Fix the processing speed of SIMS, Train employees better so they do not look stupid acting unprofessionally. I am interested in the company's' HRM...


  2. "The job is good and easy."

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Rent-A-Center full-time

    Pros

    14.75 an hour, 50$ for full benefits, and paid every Friday.

    Cons

    Management is a joke.

    Advice to Management

    Start caring.

  3. "Changing and changing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    great environment at central office base in your team.

    Cons

    no the best at this moment

    Advice to Management

    adjust work practices for best performance base on needs of people.
    Criteria: trust and behavior.


  4. "Senior Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I have been working at Rent-A-Center full-time

    Pros

    The people I work with are amazing. Generally in a good mood & ready to laugh, helpful and willing to put in the work to get the job done.

    Cons

    Title-driven in terms of treatment. Directors and above are treated better than anyone below them both in terms of actual job perks and how responsive people are to inquiries.


  5. "Joke"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CAR in McKeesport, PA
    Former Employee - CAR in McKeesport, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Rent-A-Center full-time (More than 3 years)

    Pros

    You only work early on black Friday

    Cons

    Number 1 reason not to work here, job security has almost nothing to do with effort or attitude. I worked in mckeesport for 3 years. Between 45 and 55 hrs a week. Knew my job inside and out but was going to be let go because people didn't want to pay their bills

    Advice to Management

    Change your expectations


  6. "District Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - District Manager
    Former Employee - District Manager
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Rent-A-Center full-time (More than 10 years)

    Pros

    Room to grow, they teach you how to run a business.

    Cons

    Upper management doesn't take responsibility for their mistakes.

    Advice to Management

    Your poor decision making with sims roll out, flex labor and other numerous poor decisions affected every coworker, but no one ever took responsibility, it was always the DM's or SM fault for the poor performance.


  7. "Overall long lasting career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Plano, TX
    Current Employee - Anonymous Employee in Plano, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Rent-A-Center full-time (Less than a year)

    Pros

    This business gives you plenty of opportunity to earn more and be more.

    Cons

    One downside is the hours. Sometimes it can be long hours to reach your goals, but in the end, well worth it.

  8. "review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technician
    Current Employee - Technician
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Rent-A-Center full-time (More than 3 years)

    Pros

    Compensation, hours, travel, discounts, co workers

    Cons

    compensation, management, hours, organization, discounts


  9. "Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager
    Current Employee - Store Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Rent-A-Center full-time (More than 3 years)

    Pros

    The pay is good and the company pays based on location, so it is easy to make a living wage most places.

    Cons

    The staffing model leaves most stores feeling short staffed and overwhelmed. The staffing model is based on accounts and never location which matters when you deliver merchandise. Changes over the last year leave me with very little faith in the people in charge. Hours are very long! Not for candidates with family. Hours are not flexible.

    Advice to Management

    Build a staffing structure that allows for training and development. We could all work smarter and not quite so hard. We could be happier and mentally healthier if we were able to do the jobs that we are supposed to do. Also, take location into account when staffing...some places simply can't be effective with small staffs.


  10. "Constant Change"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Rent-A-Center full-time (More than 3 years)

    Pros

    - At least at the home office, there is long tenure for many employees
    - Some of the incoming changes involve having more flexible hours

    Cons

    - The new desks make working areas very noisy
    - The last few years have had a lot of leadership change
    - The company is being sold and that leads to instability

    Advice to Management

    After the sell and the changes that will come from that, attempt to sit still for 6 months. Constantly shifting directions makes employees very nervous. And be open about changes when they are coming. Don't tell us there aren't going to be any lay offs and then have a mass lay off a month later.


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