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    Rent-A-Center Reviews

    Updated April 18, 2018
    1,379 reviews

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    Full-timePart-time
    2.7
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    Rent-A-Center CEO Mitch Fadel
    Mitch Fadel
    31 Ratings

    1,379 Employee Reviews

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    Pros
    Cons
    More Pros and Cons

    1. Helpful (1)

      "Great family atmosphere with both coworkers and customers."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Senior Store Manager in Fredericksburg, VA
      Current Employee - Senior Store Manager in Fredericksburg, VA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Rent-A-Center full-time (More than 10 years)

      Pros

      Two weeks paid vacation after one year. Get one extra week every five years until you reach four weeks.
      Full medical, dental, vision.
      The company offers a 401k retirement plan. They match 50 cents to every dollar you contribute up to six percent of your salary.
      Great family atmosphere.
      Promotions can be very quick to those who put forth the effort.
      Integrity is rewarded.

      Cons

      Hours can be long.
      Work life balance can take a toll, but if your numbers are right the work life balance is there.
      Customers can be cruel sometimes. You always have to have a level head.

    2. "Good Company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Store Manager
      Current Employee - Store Manager
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Rent-A-Center full-time

      Pros

      Great pay. Great management. Fun atmosphere.

      Cons

      Work life balance especially for store managers.

      Advice to Management

      Put more people in stores and let everyone work 40hrs.

      3. Join the Rent-A-Center team
      See Our Latest Jobs

    3. "Manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Store Manager in Norman, OK
      Former Employee - Store Manager in Norman, OK
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Rent-A-Center full-time (More than 5 years)

      Pros

      Cohesive team work and career advancement

      Cons

      Long Hours and split days off

    4. "Great job to gain tons of work experience for future jobs"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Customer Account Representative in Baton Rouge, LA
      Current Employee - Customer Account Representative in Baton Rouge, LA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Rent-A-Center full-time (More than a year)

      Pros

      Weekly pay. Guaranteed 40+ hours per week. Great district manager. Close knit. Only 5 employers per store. Set schedule. Not stuck at a desk all day.

      Cons

      Women lifting on extremely heavy furniture on a daily basis. No men to help. Hours are 10 am - 7pm.

    5. "Store Manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Store Manager
      Former Employee - Store Manager
      Recommends
      Positive Outlook
      No opinion of CEO

      I worked at Rent-A-Center full-time (More than 3 years)

      Pros

      Upward mobility, great co-workers, you can move up quickly if you do the training and are motivated, good benefits

      Cons

      Very long work hours, stressful environment, poor work/life balance

    6. "Just say no"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Lead Assistant Manager in Lebanon, OH
      Former Employee - Lead Assistant Manager in Lebanon, OH
      Doesn't Recommend

      I worked at Rent-A-Center full-time (More than 5 years)

      Pros

      Overtime every week. The staff is great especially when the old District Manager was there

      Cons

      You are expected to hit your numbers every week. They do not care if you can’t get people to answer their phone. Threatened to be fired when you dont

      Advice to Management

      You need friendlier store managers that care about their customers and employees and not just numbers. Also need to treat your female employees better. Also Troy Harrison was the best District Manager that you had!!!

    7. "Customer Account Rep"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Customer Account Representative in Chicago, IL
      Former Employee - Customer Account Representative in Chicago, IL
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I worked at Rent-A-Center full-time (More than a year)

      Pros

      I enjoyed the different work environment and challenges they came along with the job.

      Cons

      Bad work life balance, low pay for what you do.

      Advice to Management

      N/A

    8. "IT"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Plano, TX
      Current Employee - Anonymous Employee in Plano, TX
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at Rent-A-Center full-time (More than 3 years)

      Pros

      Good people to work with, at times fun environment

      Cons

      Unstable company and upper management is at best avg

      Advice to Management

      pull your head out

    9. "Assistant Manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at Rent-A-Center full-time

      Pros

      I felt like I was an acting store manager to an extent

      Cons

      The long hours worked five days a week

    10. Helpful (1)

      "RAC on a 4 year downhill slide - Layoffs and currently outsourcing IT"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Doesn't Recommend
      Disapproves of CEO

      I have been working at Rent-A-Center full-time (More than 3 years)

      Pros

      Work from home, office location, great technology, management UNDER the C Level is good. Office space was nice before the new furniture. Now the second floor looks like a call center

      Cons

      RAC is constantly changing at the C Level position. We have new CEO/CIO each of the past 3 years. The company has been bleeding money for 4 years now and losing most all its market share. Stock has tanked accordingly. RAC is currently trying to sell itself to provide what little return that is left to investors.

      Advice to Management

      Lack of consistent leadership at the top has put this company in the ground. Brick and Mortar Retail is a tough space. Acceptance Now and VAN is the best business model the company has IMO. I hope the great RAC comes back down the road

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