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    Rent-A-Center Reviews

    Updated December 6, 2018
    1,470 reviews

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    2.7
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    Rent-A-Center CEO Mitch Fadel
    Mitch Fadel
    74 Ratings

    Employee Reviews

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    Pros

    • "Good pay for a job that really anyone can do (assuming you have a decent amount of physical strength)" (in 111 reviews)

    • "Getting to meet new people and the opportunity for advancement" (in 42 reviews)

    Cons

    • "Work life balance is difficult at times" (in 140 reviews)

    • "no work/life balance, company only cares about the bottom line" (in 107 reviews)

    More Pros and Cons

    1. "Great Corporate Company Enviroment"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Plano, TX
      Current Employee - Anonymous Employee in Plano, TX
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Rent-A-Center full-time (Less than a year)

      Pros

      (Post for working at the Headquarters)
      Great people and management.
      Ability to attend conferences and learn
      Supportive team and very collaborative environment
      Relaxed on taking time to attend kid functions and other things that come up (as long as its not abused).
      Decent-good work-life balance

      Cons

      Nothing specific. Working in an office environment always has some cons that are specific to an individual, but not enough to be reviewed.

    2. "Must be able to multi-task."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Doesn't Recommend
      Negative Outlook
      Approves of CEO

      I have been working at Rent-A-Center full-time

      Pros

      Great pay! Easy to move up.

      Cons

      Long hours and no family time.

      3. Join the Rent-A-Center team
      See Our Latest Jobs

    3. "Shuttle Team Driver"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Rent-A-Center full-time

      Pros

      Lots of time off to enjoy family..

      Cons

      The job is very physically demanding

    4. "Easy but demanding"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Cincinnati, OH
      Current Employee - Anonymous Employee in Cincinnati, OH
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I have been working at Rent-A-Center (More than a year)

      Pros

      Great team environment in store, employee discount is decent. 2 weeks vacation after one year with two sick days as well. Ability to become management fairly quick.

      Cons

      Very physically demanding, may be sent to do a two person job by yourself. Can only use vacation days 7 months out of the year and can still be denied even if store has full coverage. If you dont hit your numbers you will work 10 am till 9pm until you hit them. Have seen a lot of people hurt on the job.

      Advice to Management

      Corporate needs to relax on some of the policies such as working open to far past close.

    5. Helpful (1)

      "Store manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at Rent-A-Center full-time (More than 10 years)

      Pros

      Good pay and benefits. Many locations

      Cons

      Regionals micro manage everything. Expect stores to generate big sales with zero advertising budget. High pressure long hours work weekends.

      Advice to Management

      Staff stores appropriately and reduce upper management and increase store staff to allow better service and productivity.

    6. "Sales"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at Rent-A-Center full-time (More than 8 years)

      Pros

      good company to work

      Cons

      My Dad past away .No bereavement time for me by the company. Gave me a day to have the funeral. Very disappointed. Been with the company 9years. Work my butt off for them

    7. "Assistant Sales Manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Doesn't Recommend
      Neutral Outlook
      Disapproves of CEO

      I worked at Rent-A-Center full-time

      Pros

      Full time hours
      Consistant schedule and hours

      Cons

      Split days off
      Terrible pay

      Advice to Management

      Meh

    8. Helpful (1)

      "There has to be a better way"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Plano, TX
      Former Employee - Anonymous Employee in Plano, TX
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Rent-A-Center full-time (Less than a year)

      Pros

      Great Benefits and Decent Wages

      Cons

      Drama, long pointless hours, ineffective and inefficient business practices. Except to come in early and stay late and work on your day off. Work every Saturday. No real work/life balance.

      Advice to Management

      Its time to look outside the box and realize that the repeated way of doing things is not working. Stop burning your employees out and maybe you won't have such a high turnover. Time management is key, doesn't take 12-14 hours a day to get the job done.

    9. Helpful (1)

      "Manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Manager
      Current Employee - Manager
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Rent-A-Center full-time (More than 10 years)

      Pros

      Great business, advancement opportunities, decent pay

      Cons

      Health benefits, pto days and life work balance

    10. "Credit"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Credit Manager
      Former Employee - Credit Manager
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Rent-A-Center full-time (Less than a year)

      Pros

      Expectations are clearly expressed. The company does a great job of notifying store managers and store managers teach and train store employees immediately.

      Cons

      If sales and credit goals are not reached, it takes time to rebuild the store/community's moral.

      Advice to Management

      Doing Great!