Rent-A-Center Reviews | Glassdoor

Rent-A-Center Reviews

Updated June 18, 2018
1,403 reviews

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2.7
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Rent-A-Center CEO Mitch Fadel
Mitch Fadel
40 Ratings

1,403 Employee Reviews

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Pros
  • "Good pay for a job that really anyone can do (assuming you have a decent amount of physical strength)" (in 107 reviews)

  • "Great benefits, opportunity for advancement" (in 39 reviews)

Cons
  • "Work life balance is difficult at times" (in 130 reviews)

  • "no work life balance work in bad areas" (in 103 reviews)

More Pros and Cons

  1. "Full Time"

    StarStarStarStarStar
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Current Employee - Service Account Manager in Mount Vernon, OH
    Current Employee - Service Account Manager in Mount Vernon, OH
    Positive Outlook

    I have been working at Rent-A-Center full-time (Less than a year)

    Pros

    quick hiring protocol new hire atm will update

    Cons

    none yet new hire will update


  2. "Was great now in limbo"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Collections Manager in Indianapolis, IN
    Current Employee - Collections Manager in Indianapolis, IN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Rent-A-Center full-time (More than 5 years)

    Pros

    Great employee purchase. More than makes up for low starting pay

    Cons

    Work hours RAC doesn't care about it's employees. The company sexual discriminates against males. Men and women in the same position do completely different jobs and women are paid more. Men deliver women sit in store and sale... sale = raises and advancement. Men are fired if they can't lift. Women are told they don't have to.

    Advice to Management

    Equal opportunity

  3. "Not a place for families"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Can be relaxed work place, hit and miss with what store you are in.

    Cons

    Poor pay, terrible hours, and overall not a good work place for a career.


  4. "Your experience, positive or negative, depends on who you are."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Phoenix, AZ
    Current Employee - Sales Manager in Phoenix, AZ
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Rent-A-Center full-time (More than 3 years)

    Pros

    I am given the opportunity to work than 40 hours. I can fully support myself and work my way up in the company. I have benefits like my 401k, and I get holidays off.

    Cons

    Some people want the help to slowly improve their lives financially, without credit, while some people have no shame... The people with no shame cause a lot of stress to themselves and the company.
    Also, the job is hard work, some people complain about that. find a job at a gas station?

    Advice to Management

    Fix the processing speed of SIMS, Train employees better so they do not look stupid acting unprofessionally. I am interested in the company's' HRM...


  5. "Not good for job security"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Rent-A-Center full-time

    Pros

    They'll hire anyone and if you make the right friends, you're untouchable.

    Cons

    The pay isn't great. The business model is predatory. The company has massive layoffs whenever they feel a financial pinch.

    Advice to Management

    Pay more to attract better employees.


  6. "Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Growth opportunities for the hard working

    Cons

    Hard work and long hours


  7. "A look at Rent-A-Center"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Plano, TX
    Current Employee - Analyst in Plano, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Rent-A-Center full-time (More than 8 years)

    Pros

    Worker comraderie, volunteer work, and decent benefits

    Cons

    No training, no room for advancement, declining market

    Advice to Management

    Develop your workers to keep them knowledgable and the company knowledgable in a changing market

  8. "The logo is a circle, representing how they make decisions."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Davenport, IA
    Current Employee - Assistant Manager in Davenport, IA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Rent-A-Center full-time (More than 10 years)

    Pros

    40 hour work week if you're eligible. Pay is middle of the road. Generally have decent coworkers.

    Cons

    Stressful job, physically and mentally. 2 sick/personal days a year is a joke, corporate has no direction, SIMS is the biggest POS (not point of sale) I've ever seen, not enough hours to get everything done, but mainly it's from too much oversight and doing too many pointless reports, charts, and emails to actually do your job. Basically it's too complicated, and they have forgotten what they do and how they did it.

    Advice to Management

    SIMPLIFY it. RTO used to be the about charging whatever because there was no real competition. Well, now there is PLENTY and it's price driven, just like most retail. You are becoming extinct and it's because you failed to do the right thing, and instead piled more and more on backs that already were nearing capacity.


  9. "Enjoyed my years at RAC (10 years prior to 2016)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Information Technology in Plano, TX
    Former Employee - Information Technology in Plano, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Rent-A-Center full-time (More than 8 years)

    Pros

    Great company while I was there
    Good people to work with
    Good benefits
    Work with bleeding edge technologies
    I learned a lot

    Cons

    I had been employed with RAC for many years and my salary never caught up to inflation and market value. New team members were being paid quite a bit more. I brought it to management’s attention and nothing ever came from it. I ended up moving on.


  10. "Over worked"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager in Clarksville, TN
    Former Employee - Sales Manager in Clarksville, TN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Rent-A-Center full-time (More than a year)

    Pros

    Great people. Big discounts on all kinds of things

    Cons

    Over worked.. unrealistic numbers you had to reach, and no matter what everyone had to sell.


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