Rent-A-Center Reviews | Glassdoor

Rent-A-Center Reviews

Updated April 18, 2017
357 reviews

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3.0
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Rent-A-Center CEO Robert D. Davis
Robert D. Davis
100 Ratings

357 Employee Reviews

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Pros
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More Pros and Cons

  1. Helpful (1)

    "HRBP"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - HRBP in Plano, TX
    Former Employee - HRBP in Plano, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Rent-A-Center full-time (Less than a year)

    Pros

    Career mobility, former leadership, bonus

    Cons

    Not stable, hours, lack of resources


  2. "Store manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Stor Manager in Philadelphia, PA
    Current Employee - Stor Manager in Philadelphia, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Rent-A-Center full-time (More than 8 years)

    Pros

    Good pay , some what job security for the moment

    Cons

    Not enough coworkers to get the job done


  3. "Store Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Baltimore, MD
    Former Employee - Store Manager in Baltimore, MD
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Rent-A-Center full-time (More than 10 years)

    Pros

    Many repeat customers weekly which led to strong relationships.

    Cons

    Long hours, 8:30a-8p. Salaried Managers asked to work 5 1/2-6 days a week .

    Advice to Management

    Improve the Home Work balance for management.


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  5. "Love working people Corporate a different Matter"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager in Dallas, TX
    Former Employee - Sales Manager in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Rent-A-Center full-time (More than 3 years)

    Pros

    Good place to work with people. The ends and outs of sales and collections. Enjoyed working with the people that were there.

    Cons

    Long hours dealing with corporate requirements with both sales and collections will be written up if not met. They need to raise the wages here in Texas.

    Advice to Management

    Treat your manager better stop putting impossible goals on their shoulders and listen more.


  6. Helpful (6)

    "Not looking good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Plano, TX
    Current Employee - Analyst in Plano, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Rent-A-Center full-time (More than 3 years)

    Pros

    Casual dress code. Flexible hours. The company is involved in many charitable activities. Most fellow coworkers are great to work with

    Cons

    Senior management has no idea what it is doing. To many chiefs and not enough Indians. Because the chiefs have tanked our stock price, don't expect any promotions in the near future but rather expect for more layoffs.

    Advice to Management

    Pick a direction that wasn't good five years ago. The demand for our services and competitive landscape have changed, so must our strategy.


  7. "Sales manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Calumet City, IL
    Current Employee - Sales Associate in Calumet City, IL
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Rent-A-Center (More than 3 years)

    Pros

    You get Paid weekly and Sundays off.

    Cons

    You work long hours job only has one shift.

    Advice to Management

    Yes if you do your job well you can get promoted.


  8. Helpful (1)

    "A lot of internal politics"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Cocoa, FL
    Former Employee - Store Manager in Cocoa, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Rent-A-Center full-time (More than a year)

    Pros

    Room for advancement and decent pay rates

    Cons

    Politics and ever changing upper management

    Advice to Management

    People have familys and familys enjoy RTO as well. Shouldn't terminate individuals especially when accounts are current and never behind


  9. "I felt like all I did was harass my customers because of they way we had to make cold and collection calls."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sale Assistant Manager in Chambersburg, PA
    Former Employee - Sale Assistant Manager in Chambersburg, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Rent-A-Center full-time (Less than a year)

    Pros

    There can be opportunities to move up in the company.

    Cons

    The number of cold calls and the way they make you call people seems like all you do is harass them and spend all day on the phone. The collection calls can be even worst because you are calling people the day they are due like they never pay their bill and if they are late you literally call multiple times a day.

    Advice to Management

    STOP HARASSING YOUR CUSTOMERS! I'm now a customer and I almost want to just give up my stuff and go to Aaron's rather than deal with the calls I receive even though my account says do not call.


  10. "Overall"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in Ponca City, OK
    Former Employee - General Manager in Ponca City, OK
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Rent-A-Center full-time (More than 3 years)

    Pros

    As a GM you can receive a decent monthly bonus which adds to your quality of life.And you will meet some very nice folks working at the company.

    Cons

    Credit and collections is a huge issue,especially with the current economic downturn in the country.Most customers are decent people and are having financial problems with things going up and wages not.Hard for folks who have merch to make payments on time after paying for a year and encountering hardship.This forces returns and pick-ups.

    Advice to Management

    Ease credit standards somewhat to help customers and store staff from losing business.


  11. "Currently full time store manager of Hastings mi been there 5 years"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Hastings, MI
    Current Employee - Store Manager in Hastings, MI
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Rent-A-Center full-time

    Pros

    Great pay, benefits, employee purchases, great staff and good work environment.

    Cons

    Long days, and sometimes forced to work your day off

    Advice to Management

    allow more time off for management and conworkers to spend with family



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