Rent-A-Center Reviews | Glassdoor

Rent-A-Center Reviews

Updated December 24, 2017
92 reviews

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5.0
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Rent-A-Center CEO Mitch Fadel
Mitch Fadel
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92 Employee Reviews

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Pros
Cons
  • Work life balance can take a toll, but if your numbers are right the (in 121 reviews)

  • no work life balance work in bad areas (in 100 reviews)

More Pros and Cons

  1. "Great family atmosphere with both coworkers and customers."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Store Manager in Fredericksburg, VA
    Current Employee - Senior Store Manager in Fredericksburg, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Rent-A-Center full-time (More than 10 years)

    Pros

    Two weeks paid vacation after one year. Get one extra week every five years until you reach four weeks.
    Full medical, dental, vision.
    The company offers a 401k retirement plan. They match 50 cents to every dollar you contribute up to six percent of your salary.
    Great family atmosphere.
    Promotions can be very quick to those who put forth the effort.
    Integrity is rewarded.

    Cons

    Hours can be long.
    Work life balance can take a toll, but if your numbers are right the work life balance is there.
    Customers can be cruel sometimes. You always have to have a level head.


  2. Helpful (2)

    "Social Media Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Social Media Specialist in Plano, TX
    Current Employee - Social Media Specialist in Plano, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Rent-A-Center (Less than a year)

    Pros

    Great growth opportunity for the digital space and customer journey

    Cons

    Brand in climate of change

    Advice to Management

    Company culture should stay aligned with RAC mission

  3. "It’s a great company to work for. Very challenging, expectations might be high but very well rewarded for them."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager
    Former Employee - Store Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Rent-A-Center full-time (More than 5 years)

    Pros

    Great competitive pay. All 40 hours guaranteed, overtime optional. Always off on Sundays. Easy to move up within the company.

    Cons

    Retail hours take up most of the day. If you’re looking for a “flexible” schedule, it won’t happen. It’s basic retail, 11am-8pm hours.

    Advice to Management

    Consider more feedback from people that work in the field. People the work from the bottom have more sense of what’s going on in the market.


  4. Helpful (1)

    "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Plano, TX
    Current Employee - Director in Plano, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Rent-A-Center full-time (More than a year)

    Pros

    Leadership cares and listens. This is a big corporation with a small business feel so it is easy to be recognized for quality contributions.

    Cons

    It is possible that we try to accomplish too many tasks in house instead of vetting and hiring quality experts from the outside.


  5. "Full Time"

    StarStarStarStarStar
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Current Employee - Service Account Manager in Mount Vernon, OH
    Current Employee - Service Account Manager in Mount Vernon, OH
    Positive Outlook

    I have been working at Rent-A-Center full-time (Less than a year)

    Pros

    quick hiring protocol new hire atm will update

    Cons

    none yet new hire will update


  6. "Definetly a great career opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Rent-A-Center full-time

    Pros

    Day off during the week and sundays off

    Cons

    It is a very stressful job


  7. "Very challenger with very positive leaders. Every day is a New goal on the positive way."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager
    Current Employee - Store Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Rent-A-Center full-time (More than 5 years)

    Pros

    This company offer us a great quality life for me and my family lifestyle plus 401k, health ensured and more.

    Cons

    We need to pull out sales from any spectate, Sales leads, getting referrals, been very focus on this Urban customers to make them comfortable.

    Advice to Management

    We have to do the best excellent customer service so our clients get the message straight and understand agreements and payments.

  8. "Great place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Rent-A-Center full-time

    Pros

    Loved the pay and the hours

    Cons

    Tough customer interactions at times


  9. "Great team, best store manager!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Frederick, MD
    Former Employee - Account Manager in Frederick, MD
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Rent-A-Center full-time (Less than a year)

    Pros

    Very fast paced, never time to be bored. Employees and customers are treated like family.

    Cons

    None from the store on W.Patrick Street (Frederick, MD).

    Advice to Management

    Hire more like John Ziggler!


  10. "Great Place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources Generalist in Addison, TX
    Current Employee - Human Resources Generalist in Addison, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Rent-A-Center full-time (Less than a year)

    Pros

    Not your typical call center, serious room for advancement!!!!!!

    Cons

    attendance policy being late over 6 mins is a full occurrence

    Advice to Management

    i have no advised except pay rate for holidays that the center is open


Showing 92 of 1,335 reviews
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