Rent-A-Center Reviews | Glassdoor

Rent-A-Center Reviews

Updated August 18, 2017
1,258 reviews

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1,258 Employee Reviews

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  1. Helpful (1)

    "Assistant Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Rent-A-Center full-time

    Pros

    A weekly pay check is addictive.

    Cons

    The rent to own business has a tendency to be exploitative to people of lower incomes.

    Advice to Management

    Create a more transparent method of rent to own for the customer in the next business model.


  2. "Sr. Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Rent-A-Center full-time

    Pros

    Work culture, atmosphere. Challenging. Room to grow. Fast paced. People are hard-working. Plenty of opportunity.

    Cons

    Building is crowded. Not known for being innovative. Lagging behind in trends, business models, etc.

    Advice to Management

    Need to come up with an innovative approach to renting online to a different target audience, with their own brand, their own reasons to rent. A millennial brand.

  3. "Great Place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources Generalist in Addison, TX
    Current Employee - Human Resources Generalist in Addison, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Rent-A-Center full-time (Less than a year)

    Pros

    Not your typical call center, serious room for advancement!!!!!!

    Cons

    attendance policy being late over 6 mins is a full occurrence

    Advice to Management

    i have no advised except pay rate for holidays that the center is open


  4. "Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Rent-A-Center full-time

    Pros

    Culture, building, gym, charitable company

    Cons

    Advancement opportunities lacked from management


  5. "Assistant Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Can't think of any pros

    Cons

    Everything about working here sucks!

    Advice to Management

    You're not that cool bro


  6. Helpful (8)

    "Unsatisfied"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Jeffersonville, IN
    Current Employee - Anonymous Employee in Jeffersonville, IN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Rent-A-Center full-time (More than a year)

    Pros

    They promote their employees very fast.Its a place you want to be if you want to move up quick.

    Cons

    Some of the downside of working here is that they make to many promises and doesn't stick to it.I've been with this company over a year.I loved it so much and I made sure I push myself everyday.I worked hard to reach my sales goals and I had no problem doing it.I was Top Gun back to back every week.And not once They made me feel appreciate it. It seems like the harder I work the the less they appreciate you.I felt like I was being taken for granted.The other things that bother me is that the Manager did to many retype up and they would get top gun.I felt like that was unfair to the employees who actually did work for it because we actually had to work for our sales.When all they did was took the easy way out just to get the sales or they try to beat their employees to be the best.I don't get enough training and they make me feel like it's my fault if I don't know something.Maybe If I had some good training I would learn to do so much more and maybe just maybe I'll be good enough for he company to move up.I tried so hard to pick up things and teach my self how to do something.They don't give you enough credit.And when you do good it still isn't enough.Feeling worthless and not good enough.Also when it was time to do raises I didn't expect to get the raise I did.I felt like I deserve more then what they credited me for.My pay was at 13.72 they gave me a 27 cents raised when I was promise 1-2 dollars raise as long as I keep up with my sales and do more then what was expected. I did more then what was asked of me. so with that said.That leave it at 13.99 .When I saw that,It was a slap to my face.It was kinda an insults to me.A penny away from 14.00 it was like I wasn't good enough to deserve the penny.I love my job.I just wish they treat their employees better then this.I got to the point to where I want to leave the company.Unless they realized they just can't walk all over their employees like that.They pick favorites and who gets what and who get promoted.Some get promoted when I feel they wasnt ready.Some of them have horrible attitudes and are lazy and yet they get moved up in the company.That doesnt make sense.And those that bust their butt get look at like you arent good enough.Its such a disapointment to me. I JUST don't know anymore.I hope things turn around...

    Advice to Management

    Train your employees.Teach them and show them how to do more things so when you aren't there they know what they need to do instead of making your employees looking dumb when a question is ask from their big boss.Dont pick and choose on who you want to train.Train everyone so we all can succeed in this business.


  7. "I had 6 different VP bosses in less than 2 years"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Plano, TX
    Former Employee - Anonymous Employee in Plano, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Rent-A-Center full-time (More than 3 years)

    Pros

    Location of Field Support Center

    Cons

    Executives don't know what they are doing. Especially VP's of Purchasing and Marketing and Sales Strategy.

    Advice to Management

    Sell the company now why you still can. Your stock has fallen from +$40 to $10 per share. The company was worth 3 billion dollars. Now you are worth less than 800 million on paper. Time to sell to a private company. If you move now you MIGHT get 500M for the old clunker.

  8. "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Salem, OR
    Current Employee - Store Manager in Salem, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Rent-A-Center full-time (More than 3 years)

    Pros

    Competitive wage. There is a lot to learn in an ever changing industry. If nothing else this company is one of the best resumé builders even at entry level

    Cons

    Once at salary you will go from 40 hours to 60-70 hours.


  9. "Good colleagues - poor structure"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Phoenix, AZ
    Former Employee - Account Manager in Phoenix, AZ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Rent-A-Center full-time (More than 3 years)

    Pros

    Everyone is pretty upbeat despite the challenges
    Performance incentives

    Cons

    Poor business structure with high turnover


  10. Helpful (1)

    "Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Rent-A-Center full-time

    Pros

    Same hours every week. Sundays off.

    Cons

    Over worked, and dishonest upper management.

    Advice to Management

    Run your stores by the company business model. Don't just jump to fake sales.


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