Rent A Wheel Reviews | Glassdoor

Rent A Wheel Reviews

Updated October 28, 2017
51 reviews

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3.2
StarStarStarStarStar
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Recommend to a friend
Approve of CEO
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John Bowlin & Don Sabino
15 Ratings

51 Employee Reviews

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Pros
  • good pay, holidays, 401k, vacation, insurance (in 5 reviews)

  • The company has a uncapped bonus plan and pays the bonus monthly each month on time (in 4 reviews)

Cons
  • low pay, never will receive a raise, poor management, unreasonable credit goals, employee drama, very high turnaround (in 3 reviews)

  • I attempted hiring new employees, called back the applicants I had attained to find out that they had never even been called by DM (in 3 reviews)

More Pros and Cons

  1. Helpful (1)

    "account rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Representative in Atlanta, GA
    Current Employee - Account Representative in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Rent A Wheel full-time (More than a year)

    Pros

    management listens to us and my pay is decent and I like what I do

    Cons

    rto can be a pain

    Advice to Management

    better training for acct reps


  2. "I enjoyed working for Rent.com"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Rent A Wheel full-time

    Pros

    The atmosphere and culture was relaxed but always productive.
    Friday get-togethers.
    Management was great.
    Co-workers were awesome.

    Cons

    I guess the 30 minute lunch break was a little short for my tastes but that is a personal preference.
    The

    Advice to Management

    Open up a center in OKC (I moved from Los Angeles) and hire me.

  3. Helpful (1)

    "family environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Houston, TX
    Current Employee - Sales Representative in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Rent A Wheel full-time (More than 3 years)

    Pros

    pay better then competitors. bonus nice,,
    my store is like another family to me, I have a great manager,

    Cons

    i don't get much over time

    Advice to Management

    more paid holidays


  4. Helpful (1)

    "good job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Rent A Wheel full-time (More than 3 years)

    Pros

    hours are good, pay is good, insurance is good, coworkers good

    Cons

    computers are way to slow

    Advice to Management

    get better computers!


  5. Helpful (1)

    "Company open to new ideas"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing
    Current Employee - Marketing
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Rent A Wheel full-time (More than a year)

    Pros

    Rent A Wheel is very open to employee opinions and suggestions. It's rare to find a company that takes the time to listen to employee opinions. It's truly an open door policy with upper management. Rent A Wheel is ultimately what you make out of it, you can easily move up, you just have to be willing to put in the work.

    Cons

    I wish Rent A Wheel would provide more paid days off. As a retail company, we work most holidays, except for the majors ones (ie christmas, Thanksgiving, Independence day, New Years)

    Advice to Management

    My advice to management would be employee buy in. Make sure employees buy into the company's mission and values.


  6. "Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Rent A Wheel full-time

    Pros

    Employee Discount is good on wheels and tires.

    Cons

    Overworked with minimal pay. Customers are low life who lie and steal. They have no intention on paying for the wheels.

    Advice to Management

    Pay store managers more! Help store managers hire and train QUALIFIED employees to retain and promote within. You hire every warm body that walks through the door and that's why Rent-A-Wheel has a high turnover rate and unhappy employees.


  7. "Store manager/ District Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Fresno, CA
    Former Employee - Store Manager in Fresno, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Rent A Wheel full-time (More than a year)

    Pros

    Hours of operation are 10-7, sundays closed, customers are great, great no credit check program, not
    Much to day to be honest

    Cons

    Low pay, no benefits, salary employees are expected to work minimum 60 hours or your viewed as you don't care about your business, poor training program, negative corporate influence, franchise owners do not know operations, but ascot like they are experts in the business, no organization, no structure, overall leadership is poor!

    Advice to Management

    Raise standards when selecting who can be a franchise owner, corporate heads need to be more in tune on what's happening in the stores. Get it together, Rent to Own is fun and profitable but not when you have BOZOs running it!

    Rent A Wheel Response

    Oct 29, 2017 – Director, Human Resources

    THIS IS NOT A RENT A WHEEL EMPLOYEE. Rent A Wheel offers competitive pay and a great benefits package to 100% of our employees (please read the many reviews confirming this)! We are proud of our... More

  8. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Los Angeles, CA
    Former Employee - Manager in Los Angeles, CA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Rent A Wheel full-time (More than a year)

    Pros

    You a chance to make as much money as you want you just have to apply your self and sell

    Cons

    the bonus is not structure for everyone

    Advice to Management

    actually hire people that will be willing to learn


  9. "DONT WORK HERE!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Rent A Wheel full-time (Less than a year)

    Pros

    Pay is decent, thats about as much as I can say

    Cons

    Short staffed all the time, You get an hour break for lunch, that is if you can take it, I was salary and short staffed so I never got a lunch. Company is stingy with a dollar when it comes to repairs of equipment, my tire machine broke down 6 times before they replaced with a used machine, which in turn broke down a week later. I attempted hiring new employees, called back the applicants I had attained to find out that they had never even been called by DM. Old Computers and systems, My computer system was down for two straight weeks but was still given verbal reprimand for not meeting numbers...no machine and no computer?? Really?? Very unstructured, Lot of hoops to jump through to receive bonus, Make your numbers and break every rule they have..they are good with that..DONT WORK HERE-I had a sales manager of the company call me and ask why I didnt return his call in a timely manner..gee maybe it was because it was me and one other person working the store, I was selling, administrating as well as installing..

    Advice to Management

    Invest in technology, equipment and your people(Training), you have a pathway plan, that is rarely utilized by any of your DM's, Training is poor at best, Investment in people


  10. "Amazing job if you can keep to yourself and stay locked away in your office away from the noise and derogatory comments."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Representative in Colorado Springs, CO
    Former Employee - Account Representative in Colorado Springs, CO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Rent A Wheel full-time (Less than a year)

    Pros

    Pay, always something to do, customers usually friendly, 20 word minimum...hard to come up with that many pros for this job

    Cons

    Other employees being unprofessional talking about which female customer they were going to "meet up with" later, extremely outdated computer system, no verification of information for customers to leave with thousands of dollars in products

    Advice to Management

    Check employees, especially management's knowledge of job before putting them in that position

    Rent A Wheel Response

    Apr 21, 2017 – Director, Human Resources

    Our company appreciates all employee feedback, especially regarding what we can do better. We are happy to read you considered your pay a “pro” (we are very competitive when it comes to pay!) and... More


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