RentPath Reviews | Glassdoor

RentPath Reviews

Updated April 21, 2017
239 reviews

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Full-time Part-time

3.2
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RentPath President and Chief Executive Officer Marc Lefar
Marc Lefar
35 Ratings

239 Employee Reviews

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Pros
  • Work from home offers the best work/life balance (in 15 reviews)

  • New wonderful direction, innovative, good work / life balance (in 13 reviews)

Cons
  • Upper management is clueless about what goes on (in 20 reviews)

  • Employees get treated like pawns while senior management (collectively) rake in millions in salaries, bonuses, etc (in 8 reviews)

More Pros and Cons

  1. "RentPath has one of the best ..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at RentPath full-time (More than 3 years)

    Pros

    RentPath has one of the best environments that I have ever worked in. The corporate culture and community is a breath of fresh air.

    Cons

    There are some antiquated processes and practices that really slow the company down with regards to productivity and efficiency. These are the same processes that may result in some projects being unnecessarily difficult.


  2. Helpful (2)

    "Employees NOT valued"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales Account Executive in Atlanta, GA
    Current Employee - Inside Sales Account Executive in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at RentPath full-time (More than a year)

    Pros

    -Fair number of days off
    -Affordable Benefits Package
    -Location

    Cons

    -Stressful Corporate Environment
    -Un-obtainable sales goals
    -Sick leave policy is basically non-existent
    -Favoritism from management
    -Clocking in and out while being "Salary". It is illegal.
    -Micro Managed
    -Upper management is clueless about what goes on
    -Horrible commute given the current road closures in Atlanta

    Advice to Management

    More training and encourage growth from within. Provide work from home options.


  3. Helpful (4)

    "Smoke and Mirrors - Too Many Chiefs and Not Enough Indians"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General in Atlanta, GA
    Current Employee - General in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at RentPath full-time (More than 3 years)

    Pros

    Meeting new people
    Expanding network
    Company provides laptop and mobile phone "for business purposes"
    Off to Greener Pastures for many of us in the very near future and it would be at RentPath.

    Cons

    There's been 3 different CEO's in less than 2 years
    -The vision of the company is very unclear

    There's a bunch of "Managers & Team Leads" running around but they're not leading effectively

    Several layoffs and unnecessary terminations over the past 2 years which diminished the lively hood of many people- yet some positions have been recreated/renamed and folks outside the company have been hired to fill these positions

    Employees get treated like pawns while senior management (collectively) rake in millions in salaries, bonuses, etc

    Poor Management; nepotism and fraternization
    -You can't trust management. Instead of supporting those in need they gossip and behave immaturely
    -Management is not accessible, approachable, and respected
    -Leadership only recognizes the achievements of certain employees

    Work environment is not conducive to employee satisfaction and engagement -hence the reason why numerous people have left and are leaving the company.

    Training team only conducts training for sales associates and concierge reps
    -No Leadership training whatsoever (ABSURD)
    -A number of people have been promoted to team lead and management positions yet they're not even trained to manage people

    RentPath Gives Back/Volunteer Program is a great idea BUT this seems to be more of a marketing tactic than an opportunity to truly give back to those in need
    -You claim you don't have the budget to give real bonuses and increases to "certain employees" but some how there's an enormous budget to be spent on banners, several promotional items, and transportation for employees to do volunteer work; on a few occasions some employees traveled to volunteer sites via UBER in SUVS
    -Allow the employees to give back to the cause(s) they care about - don't put the employees in a pigeonhole to volunteer to the cause that you care about

    Advice to Management

    Stop hiring people in leadership roles that look like you

    Offer cross training across the board - so people don't feel like they hit a BRICK WALL and then told by a manager that they may not fit the culture (just because they're seeking growth opportunities)

    The only way the moral, business, & company retention rate will improve is if leadership is required to go through a much needed/long over due program for example:

    Conduct an annual training for ALL employees aspiring leadership roles, ALL team leaders, managers, directors, and above

    All of the above should take Leadership 101 -This course leverages many leadership best-practices from the military and industry. This course breaks down management skills and practices into three basic types: personal skills, the ability to look at oneself; team-focused skills that enhance a manager’s ability to effectively employ small groups; and corporate focused skills or those needed to make your company more successful. Through this course, leaders will develop both day-to-day management skills (time cards, tracking costs, hiring/firing) as well as the classic leadership skills (motivating your people, planting the seeds of a vision, etc.) needed to establish and maintain a corporate culture of excellence.

    For those who claim to have taken this program - offer a mandatory refresher course! I'm certain they need it!
    For those who don't comply offer them a package as you've done so often with others!

    Cut out the nepotism

    Stop treating the staff like they're beneath you-

    Employees appreciate a workplace in which communication is transparent, management is accessible, executives are approachable and respected, and direction is clear and understood. The overall culture keeps employees — or turns them away.

    In reference to the Corporate Volunteer Program:
    It's understandable that you want to give the employees an incentive to donate or volunteer but if you want to raise money for those in need why are you rewarding employees with monetary prizes? Just because they donated $1 or more towards a collection it doesn't mean they should win a prize of $50-200. This shouldn't be treated like LOTTO. The monetary gifts should be collected for those in need

    Take the time to set up a legitimate program which would include volunteer hours added to DayForce and for the employees that don't clock in/out figure out an effective system where their volunteer hours can be tracked

    Create an incentive like the employee with the most volunteer hours can get a certain amount of additional ETOs, the employee over the course of a few months who's done an exceptional job volunteering reward that person with ETOs and a gift card something along those lines

    Keep in mind you made a great emphasis on RentPath Gives Back/volunteer program but when have you given anything to the employees on a consistent basis like a real monthly employee recognition program, Bagels for everyone on Mondays, Fresh fruit (apples/bananas/oranges) delivery on Wednesdays, once a month order Pizza on Fridays? Summer Fridays (Employees get to leave the office at 3pm), Monthly happy hours- things of that nature should be done to boost moral and will certainly contribute to improving the company's culture

    The reason why you didn't get the financial results/response that you expected is because your approach was too aggressive and tactless. Change your approach

    Refrain from forcing people to write good reviews. No one should be under duress to write a review. Just deal with the facts!


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  5. Helpful (2)

    "District Sales Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - District Sales Manager in Las Vegas, NV
    Former Employee - District Sales Manager in Las Vegas, NV
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at RentPath full-time (More than a year)

    Pros

    focused on cutting edge technology

    Cons

    poor leadership. Inconsistent messaging to clients and employees alike, extremely high turnover

    Advice to Management

    Take stock in your good people in the field and not just in your product engineers


  6. Helpful (4)

    "System Analsys"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Buckhead, GA
    Current Employee - Anonymous Employee in Buckhead, GA
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at RentPath full-time (More than 5 years)

    Pros

    Co- workers are hard working and friendly.

    Cons

    Ineffective managers quash discussions that might reveal their ignorance and belittle the true experts in the group, and then recruit and retain second-rate "stupider than moi" employees. This is the culture within a few departments at RentPath

    Advice to Management

    Ineffective Management.


  7. "Sales Executive"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Executive in Austin, TX
    Former Employee - Sales Executive in Austin, TX

    I worked at RentPath (Less than a year)

    Pros

    Pay, people, company as a whole.

    Cons

    No company car. Tough sale.


  8. Helpful (5)

    "The worste company I ever worked for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Collections Representative in Buckhead, GA
    Former Employee - Collections Representative in Buckhead, GA
    Doesn't Recommend
    Negative Outlook

    I worked at RentPath full-time (More than a year)

    Pros

    Its located in Buckhead, walking distance from the mall

    Cons

    The work load given by the managers is unbalanced and unfair. You might cover 12 cities and someone else covers 6 and they want to say y'all have the same work load. The bonus structure is unfair. The same 3 employees get it on a monthly bases. Bonuses are based on if sales managers like you.

    Advice to Management

    Be fair to people.


  9. Helpful (4)

    "Innovation is change, and change is hard"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Atlanta, GA
    Current Employee - Manager in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at RentPath full-time (More than a year)

    Pros

    I've been with this company for a year. In that time, the company has changed dramatically and continues to ramp up its focus on innovation. I personally find this encouraging as someone who came from the technology sector and believes we are tracking in the right direction. However, change is not as easy to swallow for many people and that is particularly true here at RentPath. Many of the reviews I see on this website reflect a growing discontent with tenured employees. Frankly, those employees have been complacent for a long time and it's unsurprising that they're unhappy with being pushed to drive greater impact and innovate. That requires hard work and unfortunately, some people just aren't cut from that cloth. On the other hand, if you're a person who is smart, hardworking, has great ideas and enjoys solving unique challenges, this is the perfect company for you. You can absolutely make an impact! And not only can you make an impact, you will be both recognized for that and rewarded for it in most cases (there are some leaders who are better at this than others). If you're looking at a sales role here and wonder if it's going to be hard, the answer is yes. But not any harder than sales in other companies. The reality is, you have to hustle. You're not an order taker. You're a consultant. If you're not comfortable being held accountable for your hustle and providing consultative advice, this is not the company for you. However, if you're a top performer and want a clear path to career growth, this is the right environment for you. I personally have experienced that here and am confident that it will only accelerate as we move forward.

    Cons

    The technology infrastructure here is a work in progress but we're making huge strides and have a phenomenal team in place to get us to our end goals. The other "con" (depending on how you look at it) is things move fast here so you need to be a person that adapts well to change and is technically adept.

    Advice to Management

    Continue to clean house. If people aren't on board with shaking things up, they need to move on. Please continue to hold people accountable for performance. Yes, they might complain but it's important that we aggressively pursue our goals and bring in people who are committed to achieving them.

    Please also note that the benefits here are not awesome. Time off is low (lowest in my career) as is 401k contribution. Improving those two things will help you bring in better talent.

    Please also continue to provide flexibility. My team works from home once per week and that's an important day for us to focus and get through work that needs uninterrupted time to complete. I also appreciate having flex start times so I can work around Atlanta's terrible traffic.


  10. Helpful (2)

    "Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analyst in Norcross, GA
    Former Employee - Analyst in Norcross, GA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at RentPath full-time (More than 5 years)

    Pros

    This company has the potential to be great but most of the executive team is clueless and have no connection to the employees.

    Cons

    The pay is horrible and the higher ups are over paid. Layoffs happen frequently and CEOs keep quitting.

    Advice to Management

    Make real connections with your employees and include them in the decision making process.


  11. Helpful (1)

    "Great Opportunity with Lots of Room to Grow"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Concierge in Atlanta, GA
    Current Employee - Concierge in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at RentPath full-time (Less than a year)

    Pros

    Honestly, the job itself is not the most exciting. But, the experience and the connections you make completely outweigh the desk job itself. The benefits are good, the management really encourages you to grow with the company, and the culture is really wonderful.

    Cons

    Sometimes the work is menial, or repetitive, but you can find ways to make it interesting



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