Rentify Reviews

Pros

The best part of Rentify is that the negotiators are equipped with a great technology that enables them to win deals against typical real estate agents! The tenants are very happy and it feels great to help people move in their new homes stress-free.

Cons

The accountant of the company.

Advice to Management

Lets get a in-house accountant or finance guy. That would be awesome!

Pros

good place to work in this company

Cons

nothing is cons in this company

Pros

Working at Rentify was great!

Cons

Work load at times could be overwhelming as it’s such a small team.

Pros

* They like to promote/recruit from within so more career opportunities than some other companies * I found the culture to be a good fit for me. * Salary for customer service reps is better than previous roles I've held * The management structure is relatively flat and I felt a benefit from times working with senior management * The offices have always been in great locations * The working day/hours were... perfect for someone who was young and with a vibrant social life * They held a number of social events which were always fun * I left before the staff discounts were formally introduced by they sound seriously incredible!

Cons

* The selection of drinks in the fridge was sometimes quite boring. There should be a fridge filling rota as well. * The coffee machine could have been replaced better * Leaving before the staff discounts were applied is a personal disappointment

Advice to Management

I always got the impression that board meetings went well and were positive experiences. More should be made of this non-management staff. Maybe a quarterly update to all personnel.

Pros

I worked as a Customer Service Agent at Rentify, and had a sideways promotion to Customer Service Manager toward the end of my employment. I left the company in October of 2017. I'm writing this review so far on for two reasons. The first is that it got back to me that several of these other Glassdoor reviews had been speculatively attributed to me incorrectly, which I don't like; the other reason, perhaps more... important, is that I think Rentify is misunderstood. The pros of this company are as follows: you will be working in a start-up, that still sounds cool, just about. Due to the small staff size, there's room for clever and useful people to take on new responsibilities relatively quickly. You'll also get to know everyone very well. It is a good company for people who are very driven, the double-edge to that sword is that the more you put in, the more it will ask of you; that isn't listed as a con because as long as there's enough of you to put in, you won't have a problem. You'll learn how to adapt. Another review mentioned an ever-changing business model, which isn't incorrect, but I don't accept it as a con either. While I was there, 12 months in total, the company did change dramatically, and each time the staff were given the opportunity to learn new ways of working. A definite pro is some of the exceptional people who work there, the programmers particularly. They're a warm bunch of very interesting, kind, and undeniably intelligent people. Which brings us to the CEO, Mr Spencer, who is Rentify's most misunderstood component. Many reviews here personally attack him and paint the impression that he's a psychopath, not so. The fact is George's people skills can come off poorly because his mind works towards efficiency rather than appeasement, like electricity trying to find the ground. The fact is he's extremely intelligent, obviously highly capable, and as a result, he doesn't suffer incompetents or time-wasters; if you're not either of those, you'd be lucky to work with him. You'll learn a lot. He was very accommodating and understanding when I was going through a rough patch personally, and I've seen the man don a headset to take customer service calls while the office ate Christmas lunch. He's also fiercely witty if you can keep up.

Cons

A legitimate con of Rentify is the high turnover, particularly of senior staff. Something like 30 people left the company while I was there, which considering the total staff size at that time was in the high twenties, is obviously a lot. It does lead to a feeling that a few old hands and experts quietly steer the ship while endless fish flop in and out. So why is the turn over so high? well, for starters it... isn't uncommon for customer service departments and start-ups to have a high rate of turnover anyway, but it also lures the wrong type of person. During my time there, they were many employees who had seen the words 'tech start-up', and in their minds saw a stocked beer fridge, an office dachshund, and send outs for whichever snack is recently trendy, be it cronuts or gluten-free pizza, all of which Rentify has - but these people aren't in Silicon Valley, they're not sufficiently talented or driven, and what they really see is a free ride, a free lunch, and a black turtleneck. I remember one person hired to answer the phone said the company didn't meet her "nebulous but profound ambitions," and thought the £23k a year was mostly to improvisationally mess about on the company's Twitter. It isn't Buzzfeed, it's not Google or Apple, it's a small lettings agent, and hard work is required. During my time, the locale was an issue, we went from a beautiful high rise around the corner from Barbican to a ply-wood hellhole in the basement of an old pram shop in Whitechapel, but I hear the office successfully relocated to Shoreditch in order to hold onto its 'trendy tech company' accreditation, so this may have been remedied. Another con is related to the small staff-size. While yes, it does allow you to get to know some interesting people very well, it also breeds a strange and sometimes vicious corporate culture. There aren't many positions available in a company of this size, so if you want to get your feet off the bottom rung you've got to work really hard - or, as it seemed some people believed - be overwhelmingly snide, venomous, and conniving. If you're in the 'work hard' stratum, you better have decidedly thick skin as well as a set of eyes in the back of your head to watch out for the people who try and climb by virtue of dragging others down. Despite being a small company, there is an ominous fog of silence that sometimes decends from the cliffs. Occasionally, people will leave abruptly under mysterious circumstances, rumours will mutuate into universally felt spectres but not be addressed, proccesses cased without cause. These times Rentify goes from being South Korea to North, and Glassdoor reviewers type Jong-un where Jae-in might be more accurate most of the time. In the pros section I mentioned that Rentify can be insatiable, it's like Audrey II, the more you bring it, the more it asks for. I eventually got myself into a situation where I was working in the office until late meeting members of staff for work purposes sometimes at night, taking calls from landlords or tenants on my personal mobile at evenings at weekends if they had an unusual situation that needed to be resolved. Don't believe that you will reach a ceiling of labour at which you have done enough. The work is large, the staff are few, and if you demonstrate you're capable of more, you will receive more, ad infinitum. Finally, as with any startup, a risk is the cash flow. Please note - I'm not referring specifically to Rentify's situation, and I know nothing of it's financial health, but all start-ups survive on a hope and a prayer. The company is not immune to sudden terminal decline in the same way an established national company may be. The limited funds lead to a lot of 'sideways promotion', as in, you may be promoted, but the money might not neccesarily follow, and, in cases where the senior management perceive a major problem can be turned around, sometimes great sums can be handed to planks of wood with the right background, but hey, now is the Vinter of our discontent. You may be good enough, have enough to give, and more, but as a startup there is no guarantee there'll be a job for you here in 2 years. But if you think you are good enough, and you've got the guts to try, or at least something to fall back on - give it a go. Don't heed the wingers who wanted to go from an Oyster Card to a BMW in half a year. This is a company where you can learn, where you will work hard, and that you won't forget.

Advice to Management

I have 3 main points of advice for management. 1. Be more scrupulous in hires. More than one member of senior management team appeared to have been hired purely on the strength that they wormed their way into a different start-up or lettings company recently. More than half a dozen low-level employees seemed to have been hired on the strength that they survived birth. 2. Don't promote sideways, manage the... budget where possible to reward extra grift and responsibility financially. 3. Try and be more transparent with the staff. Even drastic communications shouldn't stir the pot to a point that is harmful to productivity or morale so long as suggestion 1 is adhered to.

Pros

Paycheck is sent on time

Cons

Bad communication from the executives

Advice to Management

Please spend more time with rest of the staff

Pros

- Very young team who are generally quite relaxed and easy going - CEO is intelligent and ambitious

Cons

- Not much room to grow within the company - Middle management is poor and management structure is not clear

Advice to Management

- Retain your staff, they are the backbone of your company

Pros

The location of the office is good - lots of nice places to eat nearby. 75% of the SMT (product manager and CTOs) are decent people who work hard, collaboratively and have the customer in mind.

Cons

20 reasons why you shouldn't work here: The CEO 1. Is a petty, petty little man 2. Will constantly and relentlessly disrespect you 3. Makes you die a little every single day 4. Has changed his business model 4 times because it just doesn't make sense and will never make any money 5. Subjects his staff to constant criticism and bullying 6. Will never ever say hello to you, ever! 7. Lies to investors and... the board 8. Criticises everyone for minor mistakes but can't see his own 9. Will happily sack people for making small mistakes (and enjoy it!) 10. Thinks he's smarter than everyone else - he's not. 11. Writes fake reviews to make the business look more successful than it is 12. Puts money before everything else 13. Trolls employee twitter accounts and then tries to shame them on Slack 14. Speaks about women like their objects 15. Enjoys openly mocking people for poor performance during weekly staff meetings 16. Is obnoxious and arrogant 17. Holds his dog by the scruff of his neck 18. Gives former employees terrible references because he's bitter, whether they were good or not 19. Micro-manages everything but does nothing 20. Has made the whole business an utter SHAMBLES

Advice to Management

Advice to the board: get rid of George. He's toxic and has terrible interpersonal skills.