Rentokil Initial Reviews

Updated Jan 19, 2021

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4.1
75%
Recommend to a Friend
92%
Approve of CEO
Rentokil Initial Chief Executive Officer 	Andy Ransom
Andy Ransom
494 Ratings
Pros
  • "Working for Rentokil Pest Control is great a company if you are looking for long term progression within the company(in 42 reviews)

  • "Senior management will take the time to help your personal development(in 27 reviews)

Cons
  • "Can be hard to maintain a good work/life balance at times(in 24 reviews)

  • "Have to work hard and long hours to reach targets and commision bands(in 18 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "Positive Experience"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Midwest City, OK
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Rentokil Initial full-time for more than 3 years

    Pros

    -Extensive Training and education opportunities. -Culture -Salary -Safety is paramount

    Cons

    -Tempo is very fast with Acquisitions. -National Account services.

  2. "I worked for a company owned by Rentokil"

    5.0
    Former Employee - Data Analyst in Saint Cloud, MN

    I worked at Rentokil Initial full-time

    Pros

    I worked for a company for over a year before it was purchased by Rentokil and stayed with that company for another year after it was under their umbrella. The transition was one of the smoother transitions I have experienced, with no lay offs from our branch, no disruption of business or pay, and far fewer 'bumps' than you would normally expect from a buy out. I worked with a manager I respected and a team I trusted, and I enjoyed my work. From me the environment of the workplace makes or breaks the job and I am happy to say that Rentokil encouraged the workplace to remain a cohesive team.

    Cons

    The company has a very large array of online videos and programs they require their employees to watch that took up a few weeks of our time that I would describe as 'pulling teeth' and took all of the employees away from doing their real jobs to verify that they are with in the company standards. While I understood the purpose and function of a large company having this as a requirement, as one of those that had to do it, I must say it was a bit of a waste of time and could have been narrowed down to take up far fewer work hours with a lot less grumbling from those that had to participate. It was part of our paid work day, but it was wasted man hours. Considering this is my major con, it is minor. You can't always make everyone happy and this particular complaint comes with a defense; large companies must cover themselves legally as they are held responsible for the actions of their employees. While the time wasted pained me because I loath wasting time, it was by no means a true complaint.


  3. Helpful (1)

    "Customer Service Rep"

    4.0
    Current Employee - Customer Service Representative 

    I have been working at Rentokil Initial full-time

    Pros

    Can move up in the company and they are willing to help if needing help.

    Cons

    No complaints no complaints none

  4. Helpful (1)

    "Unfortunate experience"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Pest Control Technician in Denver, CO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Rentokil Initial full-time for more than a year

    Pros

    Autonomy - manage your own time and route

    Cons

    Management Turnover favoritism and expectations

    Continue reading
  5. "Best Company I have ever worked for"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Residential Sales Specialist in Hayward, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Rentokil Initial full-time for more than 3 years

    Pros

    The culture is amazing here, they truly care about their employees. I would not trade this job for another in the industry.

    Cons

    There is not any cons I can personally think of, but if you think you will come here and just do the minimum to get by your in for a rude awakening. You get out what you put in.

  6. Helpful (3)

    "It is what it is"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative 

    I have been working at Rentokil Initial full-time

    Pros

    Co workers are great! No complaints

    Cons

    Too many chiefs that are not on the same page

    Rentokil Initial Response

    September 27, 2019HR Manager

    Thank you for taking the time to leave us a review. I'm really glad you enjoy who you work with, we very much focus on hiring people who have a strong culture fit with our organisation and will continue to do so. If there is a specific issue which has led to you feeling this way, it might be a good idea to raise the issue with your immediate manager, or if need be, speak to the HR team about the issue. A problem is much easier to handle when more heads are involved. Marketing Manager

  7. Helpful (3)

    "Great place to work and grow"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Design/Sales Consultant in Columbus, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Rentokil Initial full-time for more than 3 years

    Pros

    Continual training. Employee benefits and incentives

    Cons

    As always in most businesses, sales verses ops, but most of the time it works with checks and balances.

    Continue reading
  8. "Too Corporate"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager 
    Doesn't Recommend

    I worked at Rentokil Initial full-time

    Pros

    Discounts on pest control and products

    Cons

    lost the one on one interaction

  9. "Where are we headed?"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Operations Manager in Saint Louis, MO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Rentokil Initial full-time for more than 5 years

    Pros

    Great colleagues , great middle management

    Cons

    Dont know the direction of the company. Used to be clear now its not.

    Continue reading
  10. Helpful (3)

    "They've been great to me"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Business Intelligence Analyst 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Rentokil Initial full-time for less than a year

    Pros

    Growing Company with great initiatives to continue the growth in today's fast moving economy.

    Cons

    Some parts of the business move a bit slow, but it leaves room for proper learning and understanding.

    Rentokil Initial Response

    July 15, 2019

    Thank you for taking the time to leave us a review. We are indeed in complicated economic times with an ever-changing economic climate and it's our challenge to keep innovating and keep the current positive trends. I'm really glad you've felt the company has treated you well and if you keep giving your all, we will continue to give you as much support as we can. Marketing Manager

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