Reputation Institute Reviews | Glassdoor

Reputation Institute Reviews

Updated January 15, 2019
60 reviews

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3.6
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Reputation Institute Chief Executive Officer Kylie Wright-Ford
Kylie Wright-Ford
7 Ratings

Employee Reviews

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Pros
Cons
  • "The senior management spends lots of money on leadership retreats for themselves but won't so much as pay for a group lunch" (in 4 reviews)

  • "Innovating fast enough to keep up in a fast paced world" (in 2 reviews)

More Pros and Cons

  1. Featured Review

    "A Promising Company for A-Players"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Regional Sales Director in Boston, MA
    Current Employee - Regional Sales Director in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Reputation Institute full-time (More than a year)

    Pros

    -Reputation Institute does a great job at simultaneously rewarding hard work while encouraging healthy work/life balances.
    - I have been given the tools, support, and training to succeed at my job.
    -Reputation Institute is very transparent (from CEO to entry level) and has a focus on informing and engaging every team.
    -Great benefits and opportunities to succeed.

    Cons

    I have no negatives/cons to share. Reputation Institute's management is really great at addressing any complaints and concerns that arise.

    Advice to Management

    Keep up the great work!

    Reputation Institute Response

    Aug 3, 2018 – Director of Digital Content Marketing

    This is terrific to hear! Please connect with your manager if you have ideas on how we can be even better, or about how to continue growing your own career path. We are always listening and always... More


  2. "Great place for those with an open mind"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cambridge, MA
    Current Employee - Anonymous Employee in Cambridge, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Reputation Institute full-time (Less than a year)

    Pros

    Everyone is willing to collaborate on projects, so it's a great team environment. Also, people are always willing to help you answer your questions or figure out difficult problems.

    Cons

    Processes need to be a bit more organized as each of the offices and employees have their own ways of doing things. A little cohesion across the board would help.

    Advice to Management

    Once we get organized, the sky is the limit for the company. Great ideas and great people.

  3. "Not a bad company to work for, but not for everyone"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Consulting Manager in Atlanta, GA
    Current Employee - Senior Consulting Manager in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Reputation Institute full-time (Less than a year)

    Pros

    Good team, good support, compensation

    Cons

    Disorganized, repetitive, needs to streamline and update its technology

    Advice to Management

    ORGANIZE, and be more proactive in professional development and mentoring


  4. "Innovative Company with an Unbeatable Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Reputation Institute full-time (More than a year)

    Pros

    RI is a great place to work- hands down. We are growing incredibly fast, and there is never a dull moment. Every colleague I work with is smart, energetic, and passionate about what they do. The work is never boring, and our clients are amazing. There is no limit to the potential RI has to offer, for clients, stakeholders, and employees. Keep on keeping on!

    Cons

    Compensation is low, especially when considering the recent growth/success of the company.

    Advice to Management

    Keep up the momentum- we are unstoppable! Love the culture. But please consider financial rewards, they mean more than you think!


  5. Helpful (2)

    "Growing company in exciting field"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at Reputation Institute full-time

    Pros

    - Tremendous upside to work for company in a field that is becoming more crucial for business success
    - Smart people, supportive environment
    - Good benefits
    - Strong growth and future upsides
    - Very sound research and progress in innovation

    Cons

    - Challenges in alignment between different departments due to quick growth and lack of experience for junior staff
    - Need for consistency in products and deliverables across international markets
    - Need for leadership and vision - which will hopefully be addressed with recent new CEO hire

    Advice to Management

    We need one voice across all offices internationally


  6. Helpful (1)

    "N/A"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Reputation Institute full-time

    Pros

    A vibrant working environment. RI has gone through a lot of change and there has been positive progress and development on the company's offerings, work and culture

    Cons

    Nothing to say as there has been a lot of investment on improvement.

    Advice to Management

    Keep up the good work and momentum.

    Reputation Institute Response

    Jun 18, 2018 – Vice President, Global HR

    Thank you for the positive review and true assessment of RI's culture and our continued focus on keeping our employees top of mind every day.


  7. Helpful (1)

    "Progress, Forward-Thinking"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cambridge, MA
    Current Employee - Anonymous Employee in Cambridge, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Reputation Institute full-time

    Pros

    High energy, lots of opportunity for growth and cross-departmental collaboration, (both in home office and globally), a sincere effort to promote from within and build a fun and innovative working environment

    Cons

    Tough to set up processes for scalability. There's a will, but not a way given fast growth

    Advice to Management

    Consider data-driven internal processes as a way to boost efficiency and creativity

  8. "Overworked and underappreciated"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Reputation Institute full-time (More than a year)

    Pros

    Dedicated coworkers, good location, and

    Cons

    Lack of management; poor company strategy

    Reputation Institute Response

    Jun 18, 2018 – Director of Digital Content Marketing

    Thank you for your feedback. Our hope is that every person feels empowered to speak with managers to voice concerns. We are always working to improve and take your candidness seriously.


  9. Helpful (1)

    "Great product and potential, finally good leadership"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great product that delivers great results to clients. This has been always at the core. More importantly since the CEO left we have great leadership in the US. The leadership style is engaging, willing to understand what people can and want to do, has experience in this specific business. The restructuring seems now at an end and who is running the business knows what he is doing, facts speak for it.

    Cons

    The culture still seems one where power is considered very important and ego’s come before results. Current leadership though is the opposite so hopefully this will end soon

    Advice to Management

    Continue pushing forward what has been done in the last 6 months


  10. Helpful (11)

    "We need true leadership, not clueless, inexperienced, junior people imported from outside the US"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Reputation Institute full-time (Less than a year)

    Pros

    Great company, great business, valuable services.

    Cons

    We need to have true leadership in the US. The prior CEO was a nightmare, and importing people from outside the US that are way over their head to "run" the US is a joke.

    Advice to Management

    Put someone in place in the US that people like and can respect, who actually knows the business and can work with clients . Seems pretty simple...