ReputationDefender Reviews

Updated Jun 12, 2020

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5.0
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ReputationDefender CEO Rich Matta
Rich Matta
40 Ratings
  1. "Great Company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior ACS in Tempe, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ReputationDefender full-time for more than 3 years

    Pros

    Company and senior management go above and beyond for the employees. Great benefits, great culture, Modern office. Overall proud to call Reputation Defender my home!

    Cons

    None come to mind, Maybe more fun contests etc.

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  2. "Great Company, Great Culture, very strong leadership!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ReputationDefender

    Pros

    This is a very great place to work! Great income opportunity great benefits, and a very collaborative team! I am so great full I have found a home here for the past 2+ years looking forward to many more years!

    Cons

    None that come to mind!

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  3. Helpful (2)

    "9+ years with the company and counting"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Director of Special Projects in Redwood City, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ReputationDefender full-time for more than 8 years

    Pros

    Ive been here for over 9+ years. This company is an incredible opportunity for the right person. We are well established in the industry but not so big that employee feedback doesn't count. Over the years I have had the opportunity to invent new products, tweak old products, change internal processes, etc. Management does a great job of tapping into employee feedback and implementing positive changes. Interesting products with an even more interesting client base. Good compensation package and flexible work schedules allow you to have a proper work-life balance. The new parent company has been a great addition and more than supportive as we have been able to reinvest in product development and growth.

    Cons

    Company events in the HQ office are rare and it would be nice to have more opportunities to connect with colleagues outside of the office.

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  4. "Quality Company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Privacy Fulfillment in Tempe, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ReputationDefender full-time for more than 5 years

    Pros

    Great leadership, communication and teamwork.

    Cons

    I do not have any cons at this time.

  5. "Great place to work and great culture"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at ReputationDefender full-time for more than 5 years

    Pros

    Great team and great people you are working with. They provide lunch 3 days a week and the culture is a start up environment. You really get to know everyone that is around you

    Cons

    Not much to say here

  6. "Great Company, Excellent Atmosphere, Forward Thinking"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Advanced Client Solutions Manager in Redwood City, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at ReputationDefender full-time for more than 3 years

    Pros

    I would say that there are a lot of pros here. The company offers a lot of opportunities for those who strive to work hard. Upper management does a great job communicating with its employees on the company goals and customer satisfaction. My favorite part at working with the company was the emphasis fulfillment put towards offering the best possible product to its customer. It makes a sales job a lot easier when the service works so well, especially in comparison to the rest in the industry.

    Cons

    There were a couple of minor things that I didn't like. I think the company can do more gatherings and company events together since there are 2 office locations. Having lunch catered every day instead of only 3 days would also be another plus.

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  7. Helpful (1)

    "Simply the best"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Advanced Client Solutions in Tempe, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ReputationDefender full-time for less than a year

    Pros

    Work life balance, pay, management, huge growth opportunity in industry, every client is unique

    Cons

    Only con is that the office is an hour away from my home. Of course, I make the drive because everything else makes it worthwhile.

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    ReputationDefender Response

    February 12, 2019CEO

    As you probably know, ReputationDefender just moved to a larger, swankier and more modern space in Tempe. But it's still in Tempe so it's probably not much closer for you. Thank you for making the drive every day!

  8. "ADR"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ReputationDefender full-time

    Pros

    Great company all around, The professionalism and care for the employees is great

    Cons

    Have not been here long but from what I've seen its a great company

    ReputationDefender Response

    February 12, 2019CEO

    We appreciate your feedback. The ADR role is so important at ReputationDefender because you're the first point of contact that many of our future customers experience.

  9. "Great Company, a lot of growth and uncapped commision"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Advanced Client Solutions Specialist in Tempe, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ReputationDefender full-time for more than a year

    Pros

    We have a great team of knowledgeable professionals, that want to help anyones profesional growth. Management is very supportive all the way up to the top with our CEO. Not an easy job but if you work hard there is great money to be made. A ton of perks and great benefits! Subsidized lunches, free snack and beverages, Dinners, cash spiffs, team happy hours, medical, dental, vision, and 401K. Our culture is very team oriented but, it seems they really strive for work life balance, and being there for your family.

    Cons

    I can not think of any negatives.

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    ReputationDefender Response

    February 12, 2019CEO

    Thank you for the kind words and advice.

  10. "Flexible and responsive"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Tempe, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ReputationDefender full-time for more than 3 years

    Pros

    After I was diagnosed with a disabling condition, reputation defender worked with me to ensure that I would still be able to work full-time. They were flexible, responsive, and made sure I had the resources I needed to do my job.

    Cons

    I miss being in the office!

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    ReputationDefender Response

    February 12, 2019CEO

    Glad we were able to support you. Your advice is well taken.

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