ResMed Reviews | Glassdoor

ResMed Reviews

Updated August 18, 2017
19 reviews

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2.0
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ResMed CEO Michael "Mick" Farrell
Michael "Mick" Farrell
5 Ratings

19 Employee Reviews

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Pros
Cons
  • Work/Life balance is said to be encouraged but by personal experience was not supported (in 7 reviews)

  • Company has suffered greatly from growing pains (in 10 reviews)

More Pros and Cons

  1. "modern slave racial bias"

    StarStarStarStarStar
    Current Employee - Picker in Atlanta, GA
    Current Employee - Picker in Atlanta, GA

    I have been working at ResMed full-time (More than 3 years)

    Pros

    learn some respect fools now

    Cons

    the management treats you like a child and abuse their position. when asking for information on when your shift ends or when next shift starts. if your a less productive employee your more likely to be approved for day off. the want you to work late shift and still arrive early disregarding weather you could be fatigued on your travel home. they will having you working as a temp for years making excuses not hire if you are no obedient


  2. Helpful (2)

    "ResMed"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ResMed full-time

    Pros

    Great benefits package, competitive salary
    People are very nice

    Cons

    Leaders seem dishonest at times to forward their agenda.
    Popularity contest for promotions, who you know versus what you know
    Poor communication

    Advice to Management

    Less Micromanagement, communicate the vision and how the teams can contribute to the success of the company. This is done well at a high level, but does not trickle down. It seems at times decisions are being made without a full understanding of the what's and why's, how to mitigate potential risks.

  3. Helpful (5)

    "Facade"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Analyst in San Diego, CA
    Current Employee - Financial Analyst in San Diego, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at ResMed full-time (More than a year)

    Pros

    Beautiful facility and amenities, good talent across the board, compensation up to par with similar companies in the area, but not competitive.

    Cons

    One word, toxic. Archaic practices and blatant favoritism are clear for all to see. Be wary of over inflated titles.

    Advice to Management

    Clean house.

    ResMed Response

    Jun 6, 2017 – CEO

    Thanks for your feedback on the Kearny Mesa facility and our good talent. Thanks also for your challenging feedback on the culture you have seen - my challenge to you would be "help us get an A" in... More


  4. Helpful (2)

    "Account Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Diego, CA
    Current Employee - Anonymous Employee in San Diego, CA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at ResMed full-time (More than a year)

    Pros

    Very competitive industry with a lot of room for growth

    Cons

    A lot of tenure employees are stuck in their old ways not able to keep an open mind and think outside of the box. Pay does not compensate for all the different tasks assigned which is not disclosed at the time of hiring. Employees who have been there for a long time attests that the CEO does not interact with employees if so... it was very rare.

    Advice to Management

    Treat employees fairly. Adapt positive motivational approach in adding "life" in the monotonous business nature.

    ResMed Response

    Jun 6, 2017 – CEO

    Thanks for your feedback on the growth here at ResMed - the future is exciting! Thanks also for your feedback that we need to "think outside the box" more and that I need to spend more time with the... More


  5. Helpful (2)

    "The People are great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Communications Associate in Santee, CA
    Former Employee - Marketing Communications Associate in Santee, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at ResMed full-time (More than 8 years)

    Pros

    For the most part the people that I worked with and knew there were Amazing. Great facility, gym, gated parking garage. Has a great food service also

    Cons

    Horrible Just horrible, that make changes just for the sake of change without much though of the repercussions or the end game.


  6. Helpful (7)

    "Senior Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Diego, CA
    Former Employee - Anonymous Employee in San Diego, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at ResMed full-time

    Pros

    ResMed has a great product and continues to serve a great cause. Good strategic vision and continue to be poised to grow. Employees enjoy the great facility in San Diego too.

    Cons

    ResMed has grown from a nice employee-friendly place with a great culture to a more cut-throat corporate place full of politics. Culture might differ from department to department. Many senior management hired in recent years are from 10B+ corporations - who are accustomed to leading by hierarchy, who cares more about politics and personal gain than employee development or the greater good of the organization. HR reps are quickly jumping onto the bandwagon of this new corporate persona. Albeit the company is still doing well and poised to grow, it stopped being a great place to work. The great ResMed culture is dieing!

    Advice to Management

    Evaluate characters of the senior management you hire - don't just hire smart and hungry people, hire good people first. Don't let the true voice from employees be lost through translation.


  7. Helpful (9)

    "Passive Aggressive Executives"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Diego, CA
    Former Employee - Anonymous Employee in San Diego, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at ResMed part-time (More than a year)

    Pros

    Some nice benefits, awesome general coworkers.

    Cons

    PM and Executives were extremely passive aggressive. Not much in terms of over-all mobility for software developers. PM would only take things at face value and blatantly ignored mistakes that would make him look bad.

    Advice to Management

    If you value your employees over your executives, it will yield better results. Being nit picky about hours is not a show of good faith, especially to people who devote as many hours as they do to development. If your workers are dissatisfied with leadership, change something. There are many who won't speak up for fear of retribution. Expecting different results with the same conditions is insanity.

  8. Helpful (9)

    "Company's culture and work environment has changed for the worse."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at ResMed full-time

    Pros

    Good benefits, beautiful facility and good cafe. There are a lot of good hard working passionate employees that care about the quality of work they do.

    Cons

    Poor communication from upper management and lacks leadership qualities. VP dictates orders rudely, thrives on intimidating people to the point of leaving a person to second guess their abilities and loose confidence in themselves. She lacks people skills and is under qualified for the position.

    Advice to Management

    Company is too top heavy and lacks good leaders in management. Departments don't communicate well with other departments.


  9. Helpful (5)

    "If you can handle being micromanaged, this is the place for you!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in San Diego, CA
    Former Employee - Customer Service Representative in San Diego, CA
    Doesn't Recommend
    No opinion of CEO

    I worked at ResMed full-time (More than 5 years)

    Pros

    Let's see…The pay is AWESOME for a job that doesn't require a degree. This is the best paying customer service job that you will find in San Diego. They start you off in between $18-$20 per hour depending on your experience. The benefits are GREAT. Coworkers are great for the most part. Shifts are M-F

    Cons

    There is ABSOLUTELY no growth here! You will stay stuck in the same position for years and years and it is expected that you kiss up to get anywhere. Supervisors and leads are clueless. Also, if you're a temp and you just happen to be wearing a color that one of the leads hates, you will be fired. They get rid of temps for their own personal/emotional reasons. This is not a professional place to work. Oh and the entire department is a bunch of females that like to cry and complain all day long. Can you say DRAMA?! The supervisors don't have your back and will nitpick you for every little thing. Oh and the raises are crappy too! You'll be lucky if you see .33 (yes, thirty-three cents) every year. If you have thin skin, don't even apply!

    Advice to Management

    My advice to management is to value your employees. Actions speak louder than words. Don't treat employees as if they are dispensable.


  10. Helpful (3)

    "Things are heading south"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at ResMed full-time (More than 3 years)

    Pros

    Great building - great cafe - great gym

    Cons

    They want more and more from you without offering you any more compensation.

    Advice to Management

    This is the first company I have ever worked for where there isn't an opportunity to provide feedback on your boss. They do reviews once a year and 3rd part feedback isn't even in the equation. That's why the bad management is never reprimanded or removed.


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