Does ResQ pay their employees well?

According to anonymously submitted Glassdoor reviews, ResQ employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at ResQ. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at ResQ?

20% of ResQ employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ResQ 2.5 out of 5 for work life balance, 2.5 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at ResQ?

Sales Advisor (23) , Sales Agent (23) , Sales Associate (11) , Sales (8) , Sales Executive (6) , Manager (5) , Sales Representative (5) , Call Center Agent (4) , Customer Service (4) , Customer Service Advisor (4) , Customer Service Agent (4) , Sales Assistant (4) , Telesales Agent (4) , Call Centre Agent (3) , Customer Service Representative (3)

What are the pros of working at ResQ according to real employee reviews?

"Good working colleges and incentives" ((in 9 reviews)); "Training was 4 weeks 9" ((in 8 reviews)); "Salary Environment Opportunities Staff are friendly" ((in 7 reviews)); "Decent money" ((in 6 reviews)); "Work from home is available" ((in 5 reviews))

What are the cons of working at ResQ according to real employee reviews?

"hours are long and work weekend" ((in 10 reviews)); "Commision is often docked for tiny things Hours are horrible on most campaigns Most managers dont care" ((in 7 reviews)); "Unsociable long hours" ((in 4 reviews)); "Working during covid, communication was lacking, but brilliant in the office." ((in 3 reviews)); "probably through bullying and coercion!" ((in 3 reviews))

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ResQ

ResQ reviews

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2.8

20% would recommend to a friend

(201 total reviews)

Gill Marchbank

29% approve of CEO

13% positive business outlook

Ratings by category

3.3

Diversity & inclusion

2.5

Culture & values

2.5

Work/Life balance

2.3

Compensation and benefits

2.3

Career opportunities

2.2

Senior management

ResQ has an employee rating of 2.8 out of 5 stars, based on 201 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ResQ employee rating is 22% below average for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

201 reviews

4.0

Apr 30, 2026

Uncapped commission with challenging holiday booking

Sales

Recommend

CEO approval

Business Outlook

Pros

Uncapped commission, work life balance

Cons

Holiday entitlement is hard to book

2.0

Apr 12, 2026

Poor

Webchat sales advisor

Recommend

CEO approval

Business Outlook

Pros

The people, building rapport with customers is fun, location, onsite amenities

Cons

everything else, no job security, when they bring on new people they fire half the current team. 4 people from my training team of 20 are still there everyone else quit or got fired. VERY cliquey very gossipy

2.0

Feb 24, 2026

Okay

Administrative assistant

Recommend

CEO approval

Business Outlook

Pros

Good working colleges and incentives

Cons

Poor hours and management throughout.

Viewing 1 - 3 of 201 Reviews

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Jobs at ResQ

No Experience Needed -Call Centre Advisor

Sunderland, North East England, England

£27K - £27K /yr

(Employer provided)

View job

No Experience Needed P/T Call Centre Advisor

Part Time Contact Centre Advisor

Sunderland, North East England, England

£14K - £14K /yr

(Employer provided)

View job

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Uncapped commission with challenging holiday booking

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