Research Now Reviews | Glassdoor

Research Now Reviews

Updated April 28, 2017
205 reviews

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Full-time Part-time

3.2
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Research Now CEO Gary Laben
Gary Laben
26 Ratings

205 Employee Reviews

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Pros
Cons
  • No work/life balance - we were rarely allowed to work from home (in 12 reviews)

  • You are expected to work evenings and weekends and you have absolutely no work-life balance (in 6 reviews)

More Pros and Cons

  1. "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Client Development Manager in Plano, TX
    Former Employee - Senior Client Development Manager in Plano, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Research Now (More than 3 years)

    Pros

    Market Leader, Good Benefits, Great team atmosphere

    Cons

    Pay is generally lower compared to competitors, unstable leadership

    Advice to Management

    N/A


  2. Helpful (1)

    "Great company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Plano, TX
    Current Employee - Anonymous Employee in Plano, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Research Now full-time

    Pros

    Good benefits, fun coworkers and managers. Lots of fun onsite events and perks. Good work/life balance.

    Cons

    Time off isn't that great for employees who have only been there a year or two.


  3. "General"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Development Manager in San Francisco, CA
    Current Employee - Business Development Manager in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Research Now full-time (More than 3 years)

    Pros

    -Excellent product and services
    -Smart / experienced people
    -Room for growth

    Cons

    -Compensation has not been the greatest
    -Too much red tape
    -Slow moving

    Advice to Management

    Reward those who excel. Give them opportunities. Keep them by paying them well.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    "2 Months in - A sweet gig"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Plano, TX
    Current Employee - Anonymous Employee in Plano, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Research Now full-time (Less than a year)

    Pros

    1. VERY unique culture - like they took a Silicon Valley or Austin company and inserted it into West Plano.
    2. Things happen very quickly... not a lot of red tape.
    3. High performers are rewarded
    4. Lots of team building and fun activities/challenges
    5. On-site free gym
    6. Nerf gun wars
    7. Free drinks/fresh fruit, etc.

    Cons

    See above. If you can't handle a fast paced environment and want to "keep your head down" and not be exposed, this isn't the place for you. When a decision is made, there is not a lot of time between the decision and action being required. Some can struggle with this.

    Advice to Management

    Keep doing what your doing. We get that change can be uncomfortable at times but its necessary to keep us on track and growing!


  6. "RN - Innovator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Research Analyst in Plano, TX
    Current Employee - Senior Research Analyst in Plano, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Research Now full-time (More than 3 years)

    Pros

    This company is creating many exciting new products and services like integrated data and dashboarding

    Cons

    RN does not have competitive salaries

    Advice to Management

    Keep great talent


  7. Helpful (1)

    "Moving in the right direction"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Plano, TX
    Current Employee - Sales in Plano, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Research Now full-time (More than a year)

    Pros

    Research Now has undergone many changes in the past year. Unfortunately, this has involved significant reduction in staff in order to better position ourselves in the industry. The new CEO has made many changes to steer the company in a better direction that will enable us to be more competitive and a leader in the market research industry. The CEO is very transparent with all aspects of the company. Company quarterly meetings are held to communicate goals, progress, and successes.

    Research Now has been a wonderful organization to work with. Over the past 20 years, I've worked at several small and large sized corporations (Fortune 50 included), and Research Now has been an incredible place to be.

    While I have seen many faces come and go, everyone has maintained a positive attitude and putting in the extra effort to help in making our company successful.

    Research Now offers great benefits and perks:
    -Great healthcare coverage
    -Gym reimbursement
    -Onsite gym
    -Break Room perks - massage chair, arcade, working treadmill, free soda/juice/fruit, healthy self-serve cafe
    -Give Back Program - volunteer opportunities during company hours
    -Free covered parking
    -Flex hours, work from home, laptop (not available with all positions)
    -Giveaways - they often raffle events at AA
    -Awesome holiday cocktail party
    -Fun events out of the office throughout the year - Top Golf, Pinstacks and more!
    -Fun atmosphere..including and cube decorating contest, costume contest

    Cons

    The company can provide a better understanding as to why so many positions are eliminated, but then we are hiring again. Were the employees let go unable to move to a different position?


  8. Helpful (5)

    "Used to be a better company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Plano, TX
    Current Employee - Account Manager in Plano, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Research Now full-time (More than 3 years)

    Pros

    Flexible work from home depending on your team and experience (new employees need to be in office for training). Interesting industry. Free sodas, juices, and coffee.

    Cons

    New ownership/executive management is only interested in the bottom line. Employees have taken the back seat. Lots of layoffs occurred in the past year and a half.


  9. Helpful (9)

    "Company Has Changed"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Project Manager in Plano, TX
    Former Employee - Senior Project Manager in Plano, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Research Now full-time (More than 5 years)

    Pros

    Project Managers are kind and fun. You can make great friends. Company party is a blast.

    Cons

    Directors don't listen. The employees don't have a voice. The company is profitable but everyone is on pins and needles out of fear. Managers and TLs are fire controllers. Very little growth and opportunity. Major layoffs have happened in the past year. Top Sales people left and are leaving. It is possible more cuts are to come since the latest company meeting mentioned bringing down expenses.

    Advice to Management

    RN used to be about culture and atmosphere. It used to be a great place to work. If you want to save on expenses, remove the redundancy at the top instead of laying off departments. The pay does not accommodate the workload and the stress that comes with the job. Please stop focusing on everything but your people. I would guess this is happening so the company can be sold again.


  10. Helpful (3)

    "Production"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Production Specialist in Plano, TX
    Former Employee - Production Specialist in Plano, TX
    Recommends
    No opinion of CEO

    I worked at Research Now (More than a year)

    Pros

    The office provides drinks free !! The employees are great.

    Cons

    The Managers need to stop the politics

    Advice to Management

    Stop the politics


  11. Helpful (11)

    "Senior Project Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Project Manager in San Carlos, CA
    Former Employee - Senior Project Manager in San Carlos, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Research Now (More than 8 years)

    Pros

    Very professional project management teams

    Cons

    Extremely stressful environment, tons of politics, culture of "hide issues under the rug", very inefficient way of doing business, bad internal tools, mediocre management at all levels, no career path, very average salaries, no employees' respect and no investment in them. Overall the company feels old fashioned and stagnant.

    Advice to Management

    Go home or figure out


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