Resource Corporation Reviews | Glassdoor

Resource Corporation Reviews

Updated June 9, 2017
40 reviews

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Full-time Part-time

4.2
Star Star Star Star Star
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Tom Tucker
23 Ratings

40 Employee Reviews

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  1. "Patient Support Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Patient Support Representative in Houston, TX
    Current Employee - Patient Support Representative in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Resource Corporation full-time (More than a year)

    Pros

    Co-workers and Supervisors are always willing to answer questions and help!

    Cons

    Not being able to help every single patient

    Advice to Management

    I've been working for RCA for over a year and it's been amazing! People here are friendly, if it's someone's birthday month upper management will provide lunch for the whole office truly making them feel appreciated. Helping patients obtain insurance when they're in need is beyond rewarding. Having supervisors who are full of knowledge and so willing to help really makes a difference.


  2. "Not friendly - horrible management - don't work here"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Houston, TX
    Current Employee - Anonymous Employee in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Resource Corporation full-time (More than a year)

    Pros

    The check? Kind of.

    Cons

    Like the summary says, if you want a raise don't work here. The Director doesn't appreciate you as an employee. If you ask for a raise after working so hard please plan on management ignoring you. There is such a high turnover because people aren't treated fairly. Its all politics here. You help earn the company thousands of dollars and you get nothing and in the end management doesn't want to see you succeed. RCA tries so hard to paint this perfect picture of how great they are when in fact, just about 75% of all the employees dislike management and feel under appreciated.

  3. "Patient support rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Patient Services Coordinator in Charleston, SC
    Former Employee - Patient Services Coordinator in Charleston, SC
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Friendly staff, great hours minimum work load

    Cons

    No room for growth, location


  4. "Friendly Environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Patient Support Representative in Augusta, GA
    Current Employee - Patient Support Representative in Augusta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Resource Corporation full-time (Less than a year)

    Pros

    The management team is very supportive. Great pay ,benefits and work/life balance is amazing for my busy life. There may be times that you do not know the answer but don't be afraid to ask questions and always try to think outside of the box. RCA is a great company to work for.

    Cons

    There is no cons for this company. If you're unsure, just ask questions and always keep an open minded and think outside of the box.


  5. "Making it possible!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Patient Support Representative in South Aberdeen, WA
    Current Employee - Patient Support Representative in South Aberdeen, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Resource Corporation full-time (Less than a year)

    Pros

    I am given the opportunity to meet and help people in my community to find health insurance. It is extremely rewarding to know that I am able to remove the stresses of finding insurance so they can work on being healthy. Resource Corporation gives me all kinds of training making it possible to find the help needed for my community.

    Cons

    Unfortunately not everyone will qualify


  6. "Fun and Rewarding"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Support Supervisor in Houston, TX
    Current Employee - Customer Support Supervisor in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Resource Corporation full-time (More than 3 years)

    Pros

    I enjoy working for RCA. My position with RCA allows me to be an advocate for patients who need assistance with their medical expenses. I find if very rewarding to work for a company that has supportive Management staff and offers lots of opportunities for advancement. The best part of my job is going home each day not feeling stressed or overworked.

    Cons

    The downside of working in this field, is not everyone will qualify for assistance.


  7. "Supervisor of Patient Support"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor of Patient Support in Beaufort, SC
    Current Employee - Supervisor of Patient Support in Beaufort, SC
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Assisting patients is very fulfilling especially when you see new hope in their eyes when you let them know of their options and are with them every step of the way. Also, this company wants you to succeed and is 100% supportive of their employees.

    Cons

    Not every patient wants to be assisted and it can be hard when you know a patient needs assistance and is eligible for assistance but declines anyways.

    Advice to Management

    Continual training may be helpful as the healthcare industry is always changing.

  8. "Patient Account Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Patient Accounts Representative in Cushing, OK
    Current Employee - Patient Accounts Representative in Cushing, OK
    Recommends
    Positive Outlook

    I have been working at Resource Corporation full-time (Less than a year)

    Pros

    Helping patient's obtain coverage with disability, Medicaid, Indian Health Care, VA, etc. Knowing I can help people and help make things a little easier for them.

    Cons

    Wish it paid a little more. When you are not able to assist someone because they are not qualified.


  9. "RCA"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor of Patient Support in Houston, TX
    Current Employee - Supervisor of Patient Support in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flexible hours, friendly staff, great employee communication, organized, great growth opportunity company, promotes within, family oriented company.

    Cons

    Central office is by traffic location.

    Advice to Management

    Have more employee events/


  10. "Awesome Awesome Company to Work for!!!!!!!!!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Patient Support Representative in Manchester, KY
    Current Employee - Patient Support Representative in Manchester, KY
    Recommends
    Positive Outlook

    I have been working at Resource Corporation full-time (More than 5 years)

    Pros

    To me this has been a dream job. Being able to extend a helping hand to those who do not health care coverage. RCA brought me in and gave me all the tools and training I needed to help others. The company has an open door policy and I feel I could talk to anyone if I had a problem. The Management team that I work with is great. They always make sure we are on top of our game with information we need. Communication has been truly awesome with them also. RCA is helping people be the best they can be......either by employing them or getting them health care coverage!

    Cons

    Only one .......insurance deductible is to high...just a little better insurance for the employees

    Advice to Management

    Look at Clinics along with hospitals.....make our name advertised a little so more people will know us. The layman need to know us as well as the business people


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