Resource Interactive Reviews | Glassdoor

Resource Interactive Reviews

Updated August 11, 2017
38 reviews

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3.1
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Kelly Mooney
4 Ratings

38 Employee Reviews

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  1. "Good thought leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great top level leadership and vision, particularly for an agency. Lots of (somewhat typical for agency) perks and good culture.

    Cons

    Advancement can be difficult given lack of hierarchy. Pay isn't great.

    Advice to Management

    Ensure advancement path is clear.


  2. "Sr. Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Resource Interactive full-time

    Pros

    Provides you with great resources for education (internal university and books upon being hired and brown bag meetings)

    Cons

    Management and leadership is really bad and needs improvement, especially with remote offices. Constant changing of structure and titles in the account management and project management teams, created team and internal confusion and overload of responsibilities leading to struggle.

  3. "Licensed insurance agent for Florida Blue"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    None none none none none none

    Cons

    Horrible company to work for.... They don't know what they doing, its a mess 100%. Plus they kept my last paycheck and after 3 months haven't get anything. I will write to the DEPARTMENT OF LABOR AND BETTER BUSINESS B. Don't work here///


  4. "Project Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Resource Interactive full-time

    Pros

    Many talented, passionate people worked at Resource during my time with the company.

    Cons

    Politics, politics, politics ! This company's culture was completely unprofessional and chaotic. Immature upper management encouraged unprofessional behavior by associates/staff. Overworked and under-valued Project Management staff.

    Advice to Management

    Stop enabling bad behavior by management. Appreciate the good talent you have outside of the Creative roles.


  5. Helpful (2)

    "Disappointing When Compared to its Reputation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    It's open to people bringing their dogs to work and occasionally has parties and free food. It also has a fairly good name in the community.

    Cons

    This is a very cliquish company where the politicizing 'cool kids' move up the ladder. They seem to hire project managers that have never managed a technology project. They spent money to expand, but not to keep long-time employees.

    Advice to Management

    Give employees opportunity and incentive to learn and advance their skills, so they can help advance others and the company as a whole.


  6. Helpful (4)

    "Nice People (Mostly), No Process"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Columbus, OH
    Former Employee - Anonymous Employee in Columbus, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Resource Interactive full-time (More than a year)

    Pros

    Most of the people I worked with were nice
    Understanding of work/life balance

    Cons

    No processes exist, so nothing is ever done the same way twice and nobody examines what is being done to see if it could be done better the next time
    Employees get rewarded for working long, extra hours because no requirements work is done up front with the clients -- if you can't work the extra hours, don't expect to get ahead with this company
    Requirements are not gathered by people who know how to elicit requirements, instead the "Client Services" (translation: people that are easy on the eyes, but know nothing about technology) are the ones that get to talk to the client

    Advice to Management

    Examine closely how projects are currently handled and look into processes such as having business analysts gather requirements up front, have clients sign off on requirements (including screen shots) and then develop in iterations. The iterations, when done correctly, allow the client to see what is being done each iteration so that the development team gets continual feedback and the client is involved every step of the way instead of just at the end of the project to tell the team that they delivered something that the client did not want.


  7. Helpful (3)

    "How things have changed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Resource Interactive full-time (More than 5 years)

    Pros

    There is a strong culture of innovation and forward-thinking with the Resource Lab team, always sharing ideas and new ways of doing things. It's also a highly creative shop with some very talented designers and creative directors. The training program was at the time one of the best I knew of for an agency. The company also the "thought leadership" approach nailed with their OPEN Brands.

    Cons

    There has been a significant shift in the company, away from the founding values to one of "churn and burn." When the company grew quickly the culture shifted and the company has been re-organized multiple times to address both client and employee satisfaction issues, with little improvement. There was also an expectation that the work day never stops, that people need to check in during non-working times and to do more than one job consistently.

    Advice to Management

    Re-embrace the culture that everyone used to talk about as your winning advantage. Trust your associates when they tell you something isn't working and then listen to their suggestions.

  8. Helpful (2)

    "This company is in a slow death spiral - Moral is low, bonuses non-existent, loosing clients"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in Columbus, OH
    Current Employee - Senior Manager in Columbus, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Resource Interactive full-time (More than a year)

    Pros

    work from home option is the only good thing

    Cons

    compensation is below industry norms
    benefits are average at best
    super high churn rate of staff - 4 project managers on one client in a year, really?
    constant re-orgs and random layoff rounds

    Advice to Management

    When the CFO jumps ship, you know you have about 6 months before things get bad. Moving way too slow to fix things.


  9. Helpful (1)

    "I still love coming to work, but there a some days..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Resource Interactive full-time (More than 3 years)

    Pros

    I really enjoy the work I do and my peers are great. They do a good job of trying to keep the culture and work environment fun and involved. Support from font-line managers is good, however, support from upper management seems to be non-existent sometimes.

    Cons

    Sometimes I leave the office shaking my head wondering what upper management was thinking. Things that should be a priority are often overlooked and things that really don't make a difference to the bottom-line are celebrated.


  10. Helpful (1)

    "Depends on where you work"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Good, fun, creative atmosphere. Great job for junior and single people. Some great leaders and creative minds.

    Cons

    Tends to focus more on getting the cache name of certain clients, vs on what clients will be good long-term partnerships to work with. Leaves people to crash and burn on unhealthy client relationships, providing little support. Many 80+ hour weeks. Just like high school, some teams are the 'in-crowd' teams and get all the best talent.

    Advice to Management

    Stop re-organizing every 6 months


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