Resources For Human Development Reviews | Glassdoor

Resources For Human Development Reviews

Updated April 23, 2017
137 reviews

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Full-time Part-time

137 Employee Reviews

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Pros
  • There is a very open environment and community (in 9 reviews)

  • In addition to, the great benefits & salary (in 6 reviews)

Cons
  • Upper Management Staff unstable and I experienced communication problems (in 11 reviews)

  • Very low salaries with no raises, little room to be promoted (in 7 reviews)

More Pros and Cons

  1. Helpful (4)

    "rethink before you work here"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Newark, NJ
    Current Employee - Anonymous Employee in Newark, NJ
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Resources For Human Development (Less than a year)

    Pros

    good salary, benefits good but expensive

    Cons

    3 people quit on the same day. the company itself is good, the woodland park location has a horrible management system. employees have no support from management, and management does nothing but play games online and look through facebook all day.


  2. Helpful (6)

    "Seems great on the surface, but ..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Central Office Fiscal Employee in Philadelphia, PA
    Former Employee - Central Office Fiscal Employee in Philadelphia, PA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Resources For Human Development full-time (More than 10 years)

    Pros

    Most of the people that work here really do care about the mission and the people the organization serves. The benefits are reasonable; time off is generous. Continuing education is fantastic for some job functions, non existent for others.

    Cons

    Management is clueless about so many things: the real pressures facing the front-line staff, how interpersonal and job-related conflicts should be solved, fiscal responsibility, learning from employees. Most of the senior managers have been entrenched for 25 years or more, and most have never worked anywhere else. The organization claims to be values-based, but those values are followed only when convenient. Little to no room for advancement. Nepotism is huge. Conflict resolution and compromise are nonexistant; RHD is a 'my way or the highway" kind of place. Burnout and turnover are rampant, especially among front-line folks.

    Advice to Management

    One of the values is TRUST, so TRUST your employees. Get out and network with other nonprofit managers to see how the real world works.


  3. "Direct Care Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Nursing Assistant in Jacksonville, FL
    Former Employee - Nursing Assistant in Jacksonville, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Resources For Human Development full-time

    Pros

    I love different opportunities and working with clients with behavior issues was great.

    Cons

    Employees was very childish with problems all of the time.


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  5. "Lead DSP"

    Star Star Star Star Star
    Current Employee - Anonymous Employee in Philadelphia, PA
    Current Employee - Anonymous Employee in Philadelphia, PA

    Pros

    Excellent consumers and parents are the best

    Cons

    Document ion is necessary of everything. Program needs more structure

    Advice to Management

    Greeat company


  6. Helpful (6)

    "Residential Counselor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Residential Counselor in Wallingford, CT
    Former Employee - Residential Counselor in Wallingford, CT
    Doesn't Recommend
    Negative Outlook

    I worked at Resources For Human Development (More than 3 years)

    Pros

    Flexibility in scheduling, great benefits, enjoyable experiences with clients

    Cons

    High turnover rate, terrible management, low pay and no raises, company causes too much stress for what they offer.

    Advice to Management

    Get a better management team and pay some real money.


  7. Helpful (4)

    "Not a very friendly environment if you don't have any social work experience - very cliquish."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Director in Philadelphia, PA
    Former Employee - Assistant Director in Philadelphia, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Resources For Human Development full-time (More than a year)

    Pros

    Work life balance. Schedules are flexible. Very client oriented. Family oriented.

    Cons

    Not very organized or structured. Decentralized units that make up their own rules and regulations. Headquarters establishes vague guidelines. Provides very little guidance. Not business oriented. Promotions based on friendships and relationships. Does not hold employees accountable.

    Advice to Management

    HQ needs to set the tone for its units. Provide specific guidelines and structure. Visit the units more often to determine any deficiencies. Provide more on the job training.


  8. Helpful (3)

    "Sigh.."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Direct Support Professional in Pittsburgh, PA
    Current Employee - Direct Support Professional in Pittsburgh, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Resources For Human Development full-time (More than a year)

    Pros

    Lots of hours
    Participants and Co workers fun to work with

    Cons

    Lack of leadership
    Management only cares about the bottom line
    no support from the top to the bottom
    scheduling issues
    people won't stay because they feel alienated and unappreciated
    no advancement opportunities for minorities

    Advice to Management

    Listen .you don't have all of the answers


  9. Helpful (4)

    "Assistant Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Director in Philadelphia, PA
    Former Employee - Assistant Director in Philadelphia, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    It is incredibly difficult to find something remotely positive to say about this employer because I was not treated like a person when I worked there.

    Cons

    They have no sympathy for your personal life. I was terminated for missing two weeks of work when I traveled to Michigan when my dad was in a coma and dying. I returned from his funeral after 9 business days away to a letter in the mail that I had been terminated due to my absences. No phone call or sympathy card or even a question of whether my dad had lived or died. Made the grieving process so much worse.

    Advice to Management

    I was hired to work there as an assistant director a few years back. My first day on the job, my dad had a heart attack so I went to Michigan to the hospital where he was in a coma, with the office's permission. He ended up dying two weeks later. After the funeral, I returned to Philadelphia (two weeks after my start date) to a letter in the mailbox stating that I had been terminated from my position, which made my bereavement even more difficult. They didn't even have the decency of a phone call or any expression of sympathy or to even ask if my dad had survived the heart attack. This was the worst employment experience of my life and was so difficult to get over. It seems strange that they spent two months and three interviews to hire me, but terminated me for missing two weeks to attend to my dying father. A cruel, heartless employer.


  10. Helpful (4)

    "Stressful,confusing,annoying and unprofessional."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tss in Phila, PA
    Former Employee - Tss in Phila, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Relaxed.
    Office people are nice and helpful for the most part.
    Recieved an interview quickly.

    Cons

    Unprofessional regarding communication and getting people to work.

    Took me almost 3 MONTHS to start work as a TSS. At training they said you will only get paid for training once you take your first case because people have recieved money in the past and went some where else. Now I know why. THE WAIT TIME and inconsistent work.

    I learned they cut a lot of jobs so the work load is strained among the office people. Therefore it takes a long time to do basically anything. If I inquire about something on Monday, they don't they act on it until 4 o'clock Wednesday. Which means I have to wait until the following Monday for an answer. Hardly anyone communicates in a reasonable time period. It takes at least 3 days to 1 week to get an answer from anyone in their office and their affiliates.

    You can't fax the time sheets so you have to literally go hand the paperwork to them.

    Weekly Supervision is unnecessary and cuts in to the time with the student and paycheck. I believe it should be every other week. They say they pay you for travel time but that's only 30 minutes. It takes at least an hour to get to your destination.

    There is a heck of a lot of paperwork,clearances and proof of your college education to get started then you are stalled and asked to wait for their call. I try to be patient and understanding but I feel they add more stress to my life. RHD makes people jump through hoops to get what they need but are slow on work pay times and basically anything they need to do for you. They wonder why people leave or get upset.

    I still haven't found a steady case. After a couple weeks, I am back home and have yet to receive a check.

    Work is too far and in between. Communication is HORRIBLE!

    I'm looking for another agency.

    Advice to Management

    Get better with communication. Shorten the wait time for work. Have more than one person working on communication with employees.

    No I would not recommend.


  11. Helpful (1)

    "been employed over a year"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Resident Advisor in Philadelphia, PA
    Current Employee - Resident Advisor in Philadelphia, PA

    Pros

    plenty of overtime available if needed

    Cons

    management should keep it more professional



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