Responsys Reviews | Glassdoor

Responsys Reviews

3 reviews

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Current Employees

1.0
Star Star Star Star Star
Recommend to a friend
Approve of CEO
Responsys CEO Dan Springer
Dan Springer
3 Ratings

3 Employee Reviews

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Pros
  • Work/life balance is very reasonable and work environment is easy-going (in 11 reviews)

  • Good email marketing technology platform (in 9 reviews)

Cons
  • Demanding pace causes the usual juggling work-life balance challenges (in 5 reviews)

  • Zero investment in employee career growth within Oracle (in 4 reviews)

More Pros and Cons

  1. Helpful (3)

    "Responsys was great, but then Oracle took over..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Campaign Specialist in San Francisco, CA
    Current Employee - Campaign Specialist in San Francisco, CA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Responsys full-time (More than a year)

    Pros

    ~Great software for enterprise B2C email marketing
    ~Great location at 3rd/Market
    ~Working from Home

    Cons

    ~Lack of Transparency
    ~Oracle will freeze promotions/raises for the sake of quarterly revenue reports
    ~Responsys management has no power, all trickles down from Oracle fat cats.

    Advice to Management

    ~Let employees work from home more often
    ~Don't pretend like there is progress, your hands are shackled to Oracle fat cats.


  2. Helpful (5)

    "Not a climate that fosters innovation"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Responsys part-time (More than 3 years)

    Pros

    - Decent work life balance

    Cons

    - Lacks climate for innovation, Politics galore
    - Limited career development and learning opportunities
    - Too much focus internally, product development slow, frozen and jerky, way too much time spent building band aid solutions that really dont inspire
    - Employees score high on arrogance and less on smartness or ease to work with
    - Non-tech savvy customers and sales organization
    - Archaic technology stack to work with
    - Stingy benefits, no free food, gym, miserly 401k plans

    Advice to Management

    - Seriously consider the neighborhood you are part of, what is your value propostition in the silicon valley for a prospective employee to come and work for. Neither a technology powerhouse nor a thought leader necessarily with a culture that stifles innovation is a bad recipe to attract top talent


  3. Helpful (2)

    "Account Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Reading, England (UK)
    Current Employee - Account Manager in Reading, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Responsys full-time (More than 3 years)

    Pros

    Great people. Benefits package is great. Good bonus and SPIF (if paid on time at all and correctly).

    Cons

    Bonus comp plan delayed and incorrect, battling to get SPIF paid for months. No life-work balance, no flexible working. Admin and frustrating processes it is triumph to get anything done. Uninspiring cold leadership (Dan Springer is not the CEO). High staff turnover is 'normal', stress levels making people sick. Unhappy company.

    Advice to Management

    The Sales team seems a lot happier than the rest of the company. Try to model their leaders' management style.



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