Responsys Reviews | Glassdoor

Responsys Reviews

Updated May 17, 2017
129 reviews

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3.5
StarStarStarStarStar
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Approve of CEO
Responsys CEO Dan Springer
Dan Springer
108 Ratings

129 Employee Reviews

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Pros
  • Work/life balance is very reasonable and work environment is easy-going (in 11 reviews)

  • Good email marketing technology platform (in 9 reviews)

Cons
  • Demanding pace causes the usual juggling work-life balance challenges (in 6 reviews)

  • Zero investment in employee career growth within Oracle (in 4 reviews)

More Pros and Cons

  1. "Great place to work"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    I worked at Responsys full-time

    Pros

    Very good C level officials.
    The company grew well, the work culture was great and the employees were valued.

    Cons

    Has restructuring issues since Oracle acquired Responsys.

    Advice to Management

    The best acquisition strategy monetarily does not always translate as best option for the company.


  2. "*****"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Bruno, CA
    Current Employee - Anonymous Employee in San Bruno, CA
    Recommends
    Approves of CEO

    I have been working at Responsys full-time (Less than a year)

    Pros

    Learning path,Team work ,Growth opportunities, Great team members

    Cons

    Commute,Work life balance , Long work hours

  3. "Good job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Easy environment. Good technical challenges

    Cons

    None to mention as of now

    Advice to Management

    None


  4. Helpful (1)

    "Great Stepping Stone"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Very friendly colleagues
    Opportunity to work with big brand companies
    Great experience learning email marketing
    Depending on your manager/account, WFH can be whenever you'd like

    Cons

    Zero investment in employee career growth within Oracle
    Even though the Oracle Marketing Cloud is doing relatively well, there have been no raises the past two years
    Promotions are extremely rare
    Lots of red-tape involved with paperwork and timecards
    After being acquired by Oracle the culture is non-existent

    Advice to Management

    Be more transparent with employees
    Follow through with investing time in career growth
    Need to do a better job retaining employees, the turnover and negative morale can make it tough to work at the office some days


  5. "IT Administrator"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Responsys full-time

    Pros

    Responsys was a great place to work, work/life balance, perks, intelligent coworkers. Management was solid and the company went in a solid direction.

    Cons

    Promotions, training towards your career path, and things of that nature were non existent. Would have liked to see some investment in employees.

    Advice to Management

    Invest in your employees, stop pretending to be a big company when you're not. Stop the churn in your professional services division.


  6. Helpful (1)

    "Campaign Specialist II"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Fun work environment and people were great.

    Cons

    Upper Management didn't invest in its employees. Promised promotions didn't occur after Oracle purchased Responsys.


  7. Helpful (2)

    "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Reading, England (UK)
    Current Employee - Account Manager in Reading, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Responsys full-time (More than 3 years)

    Pros

    Great people. Benefits package is great. Good bonus and SPIF (if paid on time at all and correctly).

    Cons

    Bonus comp plan delayed and incorrect, battling to get SPIF paid for months. No life-work balance, no flexible working. Admin and frustrating processes it is triumph to get anything done. Uninspiring cold leadership (Dan Springer is not the CEO). High staff turnover is 'normal', stress levels making people sick. Unhappy company.

    Advice to Management

    The Sales team seems a lot happier than the rest of the company. Try to model their leaders' management style.

  8. "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    Pros

    Coworkers are great. The culture is great, and you get great benefits.

    Cons

    No promotions, no raises due to Oracle budget cuts/freeze. There is a lot of negative attitudes and terrible work ethic because of this.


  9. "Loved it!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Development Representative in London, England (UK)
    Former Employee - Sales Development Representative in London, England (UK)
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Responsys full-time (More than 5 years)

    Pros

    Great culture, great value strategy, fantastic senior management. The solution was 18 months ahead of the competition which was not only the product but also because of the people.

    Cons

    There was an infrastructural focus on US and UK with high growth. There is really nothing else I can think of.

    Advice to Management

    Thanks for the great time!


  10. "Campaign Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Campaign Specialist in Elgin, IL
    Former Employee - Campaign Specialist in Elgin, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Responsys (More than a year)

    Pros

    Fantastic people. High team actualization, strong work ethic, and management cared about the lower level employees

    Cons

    There was no work/life balance to speak of. This was a position for college grads, as the time committment was large.

    Advice to Management

    Overall it was a great experience. Continue investing in your employees!


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