Responsys Reviews | Glassdoor

Responsys Reviews

Updated May 17, 2017
132 reviews

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132 Employee Reviews

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Pros
  • Work/life balance is very reasonable and work environment is easy-going (in 11 reviews)

  • Good email marketing technology platform (in 9 reviews)

Cons
  • Demanding pace causes the usual juggling work-life balance challenges (in 6 reviews)

  • Zero investment in employee career growth within Oracle (in 4 reviews)

More Pros and Cons

  1. Helpful (3)

    "Responsys was great, but then Oracle took over..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Campaign Specialist in San Francisco, CA
    Current Employee - Campaign Specialist in San Francisco, CA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Responsys full-time (More than a year)

    Pros

    ~Great software for enterprise B2C email marketing
    ~Great location at 3rd/Market
    ~Working from Home

    Cons

    ~Lack of Transparency
    ~Oracle will freeze promotions/raises for the sake of quarterly revenue reports
    ~Responsys management has no power, all trickles down from Oracle fat cats.

    Advice to Management

    ~Let employees work from home more often
    ~Don't pretend like there is progress, your hands are shackled to Oracle fat cats.


  2. Helpful (5)

    "Responsys = Good | Oracle = Bad"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Campaign Specialist in San Francisco, CA
    Current Employee - Associate Campaign Specialist in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Responsys full-time (More than a year)

    Pros

    People are friendly/helpful. Nice location. Job itself isn't too bad.

    Cons

    Management has lied about giving raises over and over again, leading to a mass exodus. They then failed to hire new people.

    Oracle processes add frustration and take away time no one has.


  3. "My experience here has helped me grow professionally and gain new connections/friends."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Responsys full-time (Less than a year)

    Pros

    Open, friendly environment filled with a lot of proactive individuals. People work until they get their projects complete but also know how to balance work and add a bit of team building into the mix.

    Cons

    It really depends on your manager. Since it was recently acquired earlier in the year, there has been some communication gaps.

    Advice to Management

    Make sure your Directors are checking in with their team once in a while.


  4. "Great People, Management Needs Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in San Francisco, CA
    Current Employee - Account Manager in San Francisco, CA
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Responsys full-time (More than 3 years)

    Pros

    Great environment and the people are all knowledgeable and dedicated. There is a definite culture of helping the client succeed. Great place to be pre-Oracle. CEO was approachable and seemed to genuinely care about employee satisfaction.

    Cons

    Full service staff are poorly compensated for the area, and advancement opportunities have been nonexistent for almost 2 years now. This causes high turnover in the most client facing positions.

    Advice to Management

    Middle management need people management training. While product knowledge is phenomenal, they have no idea how to manage people. Morale is a direct reflection of management, who are either absent(senior) or ineffectual (middle).


  5. Helpful (1)

    "Good place to work but not enough gowth"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Product Consultant in San Bruno, CA
    Current Employee - Senior Product Consultant in San Bruno, CA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Responsys full-time (More than a year)

    Pros

    CEO was great till Oracle acquired

    Cons

    Right now its a mess

    Advice to Management

    There is nothing they can do, its a sinking ship


  6. Helpful (1)

    "Dynamic, fast paced, high growth. Lots of opportunity to make your mark."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Financial Analyst in San Bruno, CA
    Current Employee - Senior Financial Analyst in San Bruno, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Responsys full-time (More than a year)

    Pros

    People, culture, great product offerings

    Cons

    Various functional executives resistant to managing to their budgets


  7. Helpful (1)

    "Lively environment with can-do attitude"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Approves of CEO

    I have been working at Responsys full-time (More than a year)

    Pros

    Wonderful environment to work in.
    People are passionate about what they do.
    Everyone is willing to help and encourage one another.
    Start up feel

    Cons

    Being acquired by Oracle
    Not THAT much room for growth
    Median salaries
    Location of SF office
    Not much interaction between the offices

    Advice to Management

    Try to keep same start-up feel even though being acquired by Oracle


  8. Helpful (2)

    "Great working environment in the corporate world."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Campaign Specialist in Chicago, IL
    Current Employee - Campaign Specialist in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Responsys full-time (More than a year)

    Pros

    Great employee atmosphere, collaborative work environment, and plenty of room for growth. Company has strong value of work/life balance, including great outings and company sponsored activities.

    Cons

    Pay could be more competitive for comparable industry positions. Upcoming acquisition by Oracle is going to restrict some of the perks that are currently in place.


  9. Helpful (1)

    "Business is set to grow, good culture for younger tech savvy people."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Administrator in San Francisco, CA
    Current Employee - Systems Administrator in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Responsys full-time (More than a year)

    Pros

    Pay, benefits, culture, opportunities for promotion and growth. New learning opportunities are always around the corner. You'll definitely stay busy. Opportunities to work from home in many positions.

    Cons

    Project management and workflow is sometimes inconsistent. Slower than average to adopt new technologies and ideas. Culture subject to change and potential degradation as company grows larger.

    Advice to Management

    Streamline your communication process. Keep things relevant and straight forward.


  10. "Great for beginners"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Success Manager in San Francisco, CA
    Former Employee - Customer Success Manager in San Francisco, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Responsys full-time (More than a year)

    Pros

    A good place for someone starting in the online marketing industry.

    Cons

    At the time I worked there - the vision of the company was distracted by an inevitable acquisition. Hopefully, management will get more organized. The culture encourages omnipresence vs. balance.


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