Responsys Reviews | Glassdoor

Responsys Reviews

Updated May 3, 2017
99 reviews

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Pros
Cons
  • Demanding pace causes the usual juggling work-life balance challenges (in 6 reviews)

  • Zero investment in employee career growth within Oracle (in 4 reviews)

More Pros and Cons

  1. Helpful (2)

    "The great work environment and culture is fading."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Responsys full-time

    Pros

    CEO has great intentions and true open door policy. Some areas of the company still have a flexible start-up feeling, and show appreciation for good work ethic.

    Cons

    Middle management has high turnover and is not supportive of the employees on their teams. No middle ground between micromanagement and absent managers. It seems to be only one or the other.

    Advice to Management

    Pay more attention to the morale of the people working directly with clients. Employee attitudes are a direct reflection of Responsys.


  2. "Coming up on my 3 year anniversary at Responsys and the time has flown by!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Executive in Chicago, IL
    Current Employee - Sales Executive in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Responsys full-time (More than 3 years)

    Pros

    Fellow colleagues are in it to win it. Mutual respect and desire to success across all facets of the organization. There's a true sense of ownership at this company. In addition, the company continues to invest in securing top talent across product, marketing, sales, and engineering. We remain at the top of our game despite some competitors being acquired by larger SaaS firms.

    Cons

    Don't come to Responsys if you plan on just getting by. You need to be smart and put in some sweat equity to succeed here.

    Advice to Management

    Continue to stay ahead of the curve. We operate in a very disruptive marketplace and must invest in our people, technology, and partnerships to remain on top.

  3. "Wonderful place to work, that is growing and profitable"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Responsys full-time

    Pros

    lots of opportunity for growth within the company. My voice is heard to be able to influence change. we have the best employees in the world.

    Cons

    We need to keep hiring ahead of the curve.


  4. Helpful (1)

    "Could be worse, but could be better."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Responsys full-time (More than 3 years)

    Pros

    Downtown SF location is perfect, and Responsys really knows how to hire nice, hard-working and innovative people. For the most part, the team I work with is awesome. Good benefits, that continue to get even better.

    Cons

    Compensation leaves something to be desired. Salaries really need to be well negotiated up front, because any raises after initial hiring will be the bare minimum. Some promotions are in "title only". Responsys is a growing company, and hires a lot of senior level people, which can leave its current employees feeling passed over. Work/Life balance can be out of whack, and salaried employees who consistently work more than 40 hours per week, are not always acknowledged for their hard work.

    Advice to Management

    Keep up the good work on growing a great company, but don't forget about your longtime employees.


  5. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Recruiter
    Current Employee - Recruiter
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Responsys full-time (More than a year)

    Pros

    Collaboration, teamwork, accountability, flexibility, fun, smartest people I have ever worked with.

    Cons

    Some growing pains due to rapid industry growth

    Advice to Management

    keep hiring great talent


  6. "Good energy, good support from upper management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Program Manager in San Francisco, CA
    Current Employee - Senior Program Manager in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Responsys full-time (More than a year)

    Pros

    Good salary, decent hours, decent office environment, good coworkers, awesome upper management, really good benefits, snacks, CEO seems to genuinely care if people are happy at his company.

    Cons

    Small number of women in leadership, overworked campaign/QA/production staff, low number of perks for an SF tech company.

    Advice to Management

    Focus on hiring for anticipated new business, throw in a couple of fun quirky perks, standardize processes across accounts.


  7. Helpful (4)

    "Overworked Employees. No Growth Opportunities."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Program Manager in Seattle, WA
    Current Employee - Senior Program Manager in Seattle, WA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Responsys full-time (More than 3 years)

    Pros

    Really nice coworkers that make it hard to leave behind.

    Cons

    VERY over worked employees. High level of dissatisfaction amongst employees. No growth opportunities. Company takes revenue and stock holders over employee happiness. High turn over in employees.

  8. "Growing company, good people, lots of potential"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Responsys full-time

    Pros

    Some very good people here. Good general benefits, and pay, not the highest, not the lowest. Willing to change things to make them better. Good growth potential within the company. Solid exec mgmt team. Lots of potential overall.

    Cons

    Could increase or add additional benefits to attract more talent. Slow to hire to remain ahead of the curve so there can be lots of long days/nights.

    Advice to Management

    Ensure comp plans, benefits, and added bonuses are aligned to ensure you keep top talent and can attract more top talent.


  9. "Laid back work environment filled with many talented and hard working individuals"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Responsys full-time (More than a year)

    Pros

    -Colleagues are very knowledgeable in their medium and can always teach me something new
    -Some opportunity for growth
    -It's a fast growing company but it still feels small (which is a plus in my opinion)

    Cons

    -Benefits package could be better
    -Lower than average salary

    Advice to Management

    Stay up to date on what benefits other tech companies are offering to their employees


  10. "Good company for personal growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Campaign Specialist
    Current Employee - Campaign Specialist
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Responsys full-time (More than a year)

    Pros

    Lots of opportunities to grow and learn in the company
    Management seems to support lateral growth

    Cons

    A lot of referrals means the talent pool is limited to who knows who
    Management tends to support immaturity in co-workers

    Advice to Management

    You can't be friends and a boss to the younger team members.


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