Responsys Reviews | Glassdoor

Responsys Reviews

Updated May 17, 2017
132 reviews

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Full-time Part-time

132 Employee Reviews

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Pros
  • Work/life balance is very reasonable and work environment is easy-going (in 11 reviews)

  • Good email marketing technology platform (in 9 reviews)

Cons
  • Demanding pace causes the usual juggling work-life balance challenges (in 6 reviews)

  • Zero investment in employee career growth within Oracle (in 4 reviews)

More Pros and Cons

  1. Helpful (1)

    "Responsys is a class act."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Recruiter in San Bruno, CA
    Current Employee - Recruiter in San Bruno, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Responsys full-time (Less than a year)

    Pros

    Leadership is extremely strong; very forward thinking; respectful; honest; great products; smart and nice coworkers. The Interact conference was stellar and it served as a great reminder of why I work for Responsys.

    Cons

    The San Bruno office can be difficult to commute to when there is a Giants game or bad traffic.

    Advice to Management

    Continue to keep the employees in the loop on our successes and challenges.


  2. Helpful (1)

    "Amazing company culture and career opportunity"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - AREA SALES MANAGER in West Palm Beach, FL
    Current Employee - AREA SALES MANAGER in West Palm Beach, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Responsys full-time (Less than a year)

    Pros

    Culture of supporting professionals who work collaboratively to a common goal
    Thoughtful and strategic management
    Great career growth and income opportunity

    Cons

    Communication: the company and the product capabilities and functions is growing so quickly that often I feel like I am not current

    Advice to Management

    Continue to make thoughtful decisions to scale the company and leverage insight from the employees


  3. Helpful (2)

    "Awesome Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in San Francisco, CA
    Current Employee - Account Executive in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Responsys full-time (More than 3 years)

    Pros

    Amazing culture, amazing software. Couldn't ask to work for smarter, more supportive and engaged management.

    Cons

    Sometimes you have to work long and hard hours, but hey, it's sales!

    Advice to Management

    Keep up the awesome vision and transparency with employees.


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  5. "Primed for growth"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Responsys full-time (More than a year)

    Pros

    Good senior management team, solid customer base, profitable, great locations.

    Cons

    Nothing worth noting, it would otherwise be knit picking.

    Advice to Management

    Need to get the word out, employment brand, great place to work etc.


  6. "Great Growth Opportunities"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Development Representative in New York, NY
    Current Employee - Sales Development Representative in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Responsys full-time (Less than a year)

    Pros

    - Felt like a valued employee from day one
    - Great training/on-boarding
    - Everyone is extremely nice and helpful. From the beginning people have offered to answer questions/assist in other ways and they genuinely meant it!

    Cons

    - Lot of material to cover in the beginning
    - Management lines and company structure can be a little blurry

    Advice to Management

    It would be helpful to provide new hires with a brief history/overview of the company and an outline of the current management structure


  7. Helpful (2)

    "Sr Software Engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in San Bruno, CA
    Current Employee - Senior Software Engineer in San Bruno, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Responsys full-time (More than 3 years)

    Pros

    friendly environment & nice working culture between peers. And helping teammates.

    Cons

    Communication gap between managers and engineers. Collaborative work & support is missing between sr. managers.

    Advice to Management

    Build morale and confidence in the team.


  8. "Fast Paced, Challenging, Meritocratic Sales Group"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Enterprise Sales Development Representative in New York, NY
    Current Employee - Enterprise Sales Development Representative in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Responsys full-time (Less than a year)

    Pros

    Lots of responsibility early
    Good energy
    Fair pay & incentives
    Lots to learn
    Very good opportunity for career growth
    Smart management
    Strong strategy and direction

    Cons

    Steep learning curve can be challenging
    Loose structure
    Not everyone is on the same page

    Advice to Management

    The steep learning curve, high expectations, and high levels are responsibility are fun and rewarding. Joining the team can be overwhelming at first so be sure to continue to improve the on-boarding process and learning opportunities.


  9. "Great Team to help me out with Onboarding"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Enterprise Sales Development Representative in New York, NY
    Current Employee - Enterprise Sales Development Representative in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Responsys full-time (Less than a year)

    Pros

    I have been with Responsys for 3 weeks now and I am very happy. Both my manager and my director were in constant contact with me even before I even started my position. This was nice and helped me feel comfortable coming in on my first day. My manager and team has been very attentive and answered all my questions about the material. I am very excited to continue to pursue my career here at Responsys.

    Cons

    I think that the on boarding handbook could use some fine tuning but aside from that I thought the on boarding has been great


  10. "Responsys is a great young company that is growing every day and provides a phenomenal work experience."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Campaign Specialist in Chicago, IL
    Current Employee - Campaign Specialist in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Responsys full-time (More than 8 years)

    Pros

    Good pay
    A lot of opportunity
    Good management layer
    The best people in the industry
    Industry leader
    Great culture

    Cons

    Rapid growth can be a challenge
    A lot of new people every day
    Some teams operate in silos

    Advice to Management

    Continue to focus on innovation and the people that do the work.


  11. "Great potential but too disorganized"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Consultant in Chicago, IL
    Current Employee - Product Consultant in Chicago, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Responsys full-time (More than a year)

    Pros

    Benefits and salary are great. You get to work interact with some great clients and learn a lot about email marketing from a market leader.

    Cons

    Management is still trying to find its way and is disorganized. The company still has a lot of growing up to do. Lack of career development.

    Advice to Management

    Since the company is so spread out and global, management needs to do a better job of providing a successful work environment for all types of employees.


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