Responsys Reviews | Glassdoor

Responsys Reviews

Updated May 17, 2017
132 reviews

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Full-time Part-time

132 Employee Reviews

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Pros
  • Work/life balance is very reasonable and work environment is easy-going (in 11 reviews)

  • Good email marketing technology platform (in 9 reviews)

Cons
  • Demanding pace causes the usual juggling work-life balance challenges (in 6 reviews)

  • Zero investment in employee career growth within Oracle (in 4 reviews)

More Pros and Cons

  1. "worse company I've ever worked for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Responsys full-time (More than a year)

    Pros

    Free food but that's about it.

    Cons

    The company doesn't train or prepare their managers.

    Advice to Management

    Clean out a certain dysfunctional department and start anew.


  2. Helpful (1)

    "Dynamic, fast paced, high growth. Lots of opportunity to make your mark."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Financial Analyst in San Bruno, CA
    Current Employee - Senior Financial Analyst in San Bruno, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Responsys full-time (More than a year)

    Pros

    People, culture, great product offerings

    Cons

    Various functional executives resistant to managing to their budgets


  3. Helpful (1)

    "Good place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Quality Engineer in Bengaluru (India)
    Former Employee - Quality Engineer in Bengaluru (India)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Responsys full-time (More than a year)

    Pros

    Good pay . Good work life balance

    Cons

    None I loved working here


  4. Helpful (1)

    "Excellent company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The people are fantastic, some of the smartest I've ever worked with. The culture is customer-first, and you can tell how passionate everyone is about making the customer successful

    Cons

    Growth always comes with growing pains, sometimes I feel we could staff faster (although it's understandable hard to do)

    Advice to Management

    As a part of Oracle, continue the culture of respect, customer-first, and hard work!


  5. Helpful (1)

    "Lively environment with can-do attitude"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Approves of CEO

    I have been working at Responsys full-time (More than a year)

    Pros

    Wonderful environment to work in.
    People are passionate about what they do.
    Everyone is willing to help and encourage one another.
    Start up feel

    Cons

    Being acquired by Oracle
    Not THAT much room for growth
    Median salaries
    Location of SF office
    Not much interaction between the offices

    Advice to Management

    Try to keep same start-up feel even though being acquired by Oracle


  6. Helpful (1)

    "Great"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Responsys full-time

    Pros

    Intelligent Coworkers, relatively stress free environment, learn a lot

    Cons

    Not a very developed culture


  7. Helpful (2)

    "Great working environment in the corporate world."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Campaign Specialist in Chicago, IL
    Current Employee - Campaign Specialist in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Responsys full-time (More than a year)

    Pros

    Great employee atmosphere, collaborative work environment, and plenty of room for growth. Company has strong value of work/life balance, including great outings and company sponsored activities.

    Cons

    Pay could be more competitive for comparable industry positions. Upcoming acquisition by Oracle is going to restrict some of the perks that are currently in place.


  8. Helpful (1)

    "Business is set to grow, good culture for younger tech savvy people."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Administrator in San Francisco, CA
    Current Employee - Systems Administrator in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Responsys full-time (More than a year)

    Pros

    Pay, benefits, culture, opportunities for promotion and growth. New learning opportunities are always around the corner. You'll definitely stay busy. Opportunities to work from home in many positions.

    Cons

    Project management and workflow is sometimes inconsistent. Slower than average to adopt new technologies and ideas. Culture subject to change and potential degradation as company grows larger.

    Advice to Management

    Streamline your communication process. Keep things relevant and straight forward.


  9. Helpful (1)

    "Exceptional Learning Environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Success Manager
    Current Employee - Customer Success Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Responsys full-time

    Pros

    - Great people who are always willing to help you solve a problem (as long as you are also -doing your homework and pulling your weight).
    - Very motivated company. Everyone is excited to be on the team and happy generally speaking
    - Work hard and promotions will come

    Cons

    - At times it can be difficult to get a resource lined up for a project. I feel this is due to the amount of new clients and the expansion of current clients coming in the door. Not a bad problem to have for a business however, its a little red tape that gets frustrating.

    Advice to Management

    Focus on the Sales handoff process in regards to knowledge transfer between Sales and Account Management team.


  10. Helpful (2)

    "The great work environment and culture is fading."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Responsys full-time

    Pros

    CEO has great intentions and true open door policy. Some areas of the company still have a flexible start-up feeling, and show appreciation for good work ethic.

    Cons

    Middle management has high turnover and is not supportive of the employees on their teams. No middle ground between micromanagement and absent managers. It seems to be only one or the other.

    Advice to Management

    Pay more attention to the morale of the people working directly with clients. Employee attitudes are a direct reflection of Responsys.


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