Responsys Reviews | Glassdoor

Responsys Reviews

Updated October 5, 2017
130 reviews

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130 Employee Reviews

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Pros
Cons
  • Demanding pace causes the usual juggling work-life balance challenges (in 6 reviews)

  • Zero investment in employee career growth within Oracle (in 4 reviews)

More Pros and Cons

  1. Helpful (4)

    "Very poor morale"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Manager in San Bruno, CA
    Current Employee - Program Manager in San Bruno, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Responsys full-time (More than a year)

    Pros

    Location. Great offices that are fairly new.

    Cons

    Underhanded management team. Going to HR with any complaints is a complete joke. Very underhanded and sneaky.

    Advice to Management

    Please stop encouraging employees to go to glassdoor and post good reviews. Spend your time training managers first.


  2. Helpful (2)

    "Great company, best job/career I have had."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Director, Customer Success in Denver, CO
    Current Employee - Senior Director, Customer Success in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Responsys full-time (More than 8 years)

    Pros

    People are great...in general A-players. Executive team is great...very little turn over in management staff (good thing). Mangement is very approachable...not a lot of focus on chains of command.

    Benefits are good as is compensation. As long as a person is working hard, doing the right things, getting their jobs done, a lot of autonomy and independence.

    Responsys is in hot space (marketing SaaS) and continues to be a leader with great product and great customer list.

    Responsys continues to grow/expand which creates a lot of opportunity.

    Cons

    Work life balance can be hard to achieve sometimes. Company is growing fast and sometimes systems/information management, etc. does not keep up.

    As a public company, a lot of focus on finance/legal process/guidelines. All necessary but creates some challenges sometimes.

    While the new ESPP program is great, stock options (retention, etc.) is lacking.

    Advice to Management

    Focus on keeping Responsys a fun place to work. Think about how to compensate/retain employees.

  3. Helpful (2)

    "Great opportunities and clients at quickly growing company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great clients, big growth opportunity for motivated people, friendly and creative environment, talented staff, education and training benefits, strong vision for company, strong creative and services department

    Cons

    Structure and policies aren't consistent across departments and offices, salary can be competitive but often starts lower than average, management has big vision but roadmap and steps aren't always clear to larger group, other growing pains of working in a quickly expanding company


  4. Helpful (1)

    "Responsys is a class act."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Recruiter in San Bruno, CA
    Current Employee - Recruiter in San Bruno, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Responsys full-time (Less than a year)

    Pros

    Leadership is extremely strong; very forward thinking; respectful; honest; great products; smart and nice coworkers. The Interact conference was stellar and it served as a great reminder of why I work for Responsys.

    Cons

    The San Bruno office can be difficult to commute to when there is a Giants game or bad traffic.

    Advice to Management

    Continue to keep the employees in the loop on our successes and challenges.


  5. Helpful (1)

    "Amazing company culture and career opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - AREA SALES MANAGER in West Palm Beach, FL
    Current Employee - AREA SALES MANAGER in West Palm Beach, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Responsys full-time (Less than a year)

    Pros

    Culture of supporting professionals who work collaboratively to a common goal
    Thoughtful and strategic management
    Great career growth and income opportunity

    Cons

    Communication: the company and the product capabilities and functions is growing so quickly that often I feel like I am not current

    Advice to Management

    Continue to make thoughtful decisions to scale the company and leverage insight from the employees


  6. Helpful (2)

    "Awesome Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in San Francisco, CA
    Current Employee - Account Executive in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Responsys full-time (More than 3 years)

    Pros

    Amazing culture, amazing software. Couldn't ask to work for smarter, more supportive and engaged management.

    Cons

    Sometimes you have to work long and hard hours, but hey, it's sales!

    Advice to Management

    Keep up the awesome vision and transparency with employees.


  7. "Primed for growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Responsys full-time (More than a year)

    Pros

    Good senior management team, solid customer base, profitable, great locations.

    Cons

    Nothing worth noting, it would otherwise be knit picking.

    Advice to Management

    Need to get the word out, employment brand, great place to work etc.

  8. "Great Growth Opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Development Representative in New York, NY
    Current Employee - Sales Development Representative in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Responsys full-time (Less than a year)

    Pros

    - Felt like a valued employee from day one
    - Great training/on-boarding
    - Everyone is extremely nice and helpful. From the beginning people have offered to answer questions/assist in other ways and they genuinely meant it!

    Cons

    - Lot of material to cover in the beginning
    - Management lines and company structure can be a little blurry

    Advice to Management

    It would be helpful to provide new hires with a brief history/overview of the company and an outline of the current management structure


  9. "it's a job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Nice peers.
    Confortable pace.
    Fair benefits
    Good location

    Cons

    Dont expect to make a career.
    Getting top heavy.
    Not significant promotions
    Moves slow in a fast pace market

    Advice to Management

    Look at your talent and give them chances
    Move faster


  10. Helpful (1)

    "Great training, team and opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Responsys full-time

    Pros

    - Training: Excellent sales and product training, both 1x1 with your manager and company-wide
    - Team: Supportive, hardworking professionals who motivate you to succeed
    - Product: Market-leading technology, stands apart from the competition
    - Culture: Competitive and fun!

    Cons

    - A lot to learn about the industry - be prepared to put in the time and work to get up to speed


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