Restaurant Technologies Reviews | Glassdoor

Restaurant Technologies Reviews

Updated Jun 16, 2019

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Found 91 reviews

3.1
StarStarStarStarStar
Rating TrendsRating Trends
48%
Recommend to a Friend
55%
Approve of CEO
Jeffrey R. Kiesel
56 Ratings
Pros
  • "Good people; customer relationships not ideal(in 7 reviews)

  • "I have several friends who worked for RTI and they highly recommended the company to me(in 5 reviews)

Cons
  • "No work life balance, unrealistic goals placed on managers(in 8 reviews)

  • "Upper management is focus more on numbers than keeping their current clients happy(in 5 reviews)

More Pros and Cons
  1. "I love working here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Success Specialist 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Restaurant Technologies full-time for more than a year

    Pros

    This company seems to do what is right for their employees

    Cons

    Most jobs are remote or hourly, if you don’t want that it can be a con

    Restaurant Technologies2019-05-09

    Restaurant Technologies Response

    May 20, 2019Recruiting Manager

    Thank you! Glad you like it here! Just to make sure people know, we have hourly and salaried jobs, both. It depends on what you're doing. Either way, every employee is eligible for an annual bonus based on personal and company performance. Thanks, again, for your review.

  2. "Decent company to drive for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Delivery Driver in Des Moines, IA

    I worked at Restaurant Technologies full-time for less than a year

    Pros

    Decent pay, decent benefits and when everything is working right pretty easy job.

    Cons

    You're delivering cooking oil. You will get messy.

    Restaurant Technologies2019-06-17

    Restaurant Technologies Response

    June 19, 2019Recruiting Manager

    Thanks for your review. Messy... for sure! Glad you're enjoying your job!

  3. "Service Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Service Manager in Saint Louis, MO
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Restaurant Technologies full-time for more than 3 years

    Pros

    Good people. Bonus incentives and rewards for great performance

    Cons

    Long work days. Hard to disconnect from work.

    Restaurant Technologies2019-05-18

    Restaurant Technologies Response

    May 20, 2019Recruiting Manager

    Thank you for sharing your insight about the Service Manager position. Rewards and recognition are something we really value here. As far as balancing work and life, you're right about that, too. As a 24/7 business, it can sometimes be hard for Service Managers to disconnect. We are ...

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  4. "Best place I have ever worked"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Dsd in Stockton, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Restaurant Technologies full-time for more than 3 years

    Pros

    I don't believe there is a better job for drivers out there. Work 3 days on and get 4 days off. As long as you do your job management won't bother you Customers are usually happy to see you.

    Cons

    Not having your own truck.

    Restaurant Technologies2019-05-07

    Restaurant Technologies Response

    May 20, 2019Recruiting Manager

    We do have awesome customers, right?!? Thanks for your comments!

  5. "Okay for some"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Service Technician in Pensacola, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Restaurant Technologies full-time for more than a year

    Pros

    Working unsupervised was a plus.

    Cons

    Constantly bugged to work on off days and will try to guilt you into not working. Not much room for advancement

    Advice to Management

    Start over, management was very poor.

    Restaurant Technologies2019-04-17

    Restaurant Technologies Response

    April 22, 2019Recruiting Manager

    Thanks for taking time to leave a review on Glassdoor. Our Service Techs have a wide range of schedules. Sometimes, the best time to work on restaurant equipment is when the restaurant is closed, which can mean you're working later at night or early in the morning. This is perfect ...

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  6. Helpful (2)

    "Thank you for finally getting rid of the ops train wrek"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Corporate 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Restaurant Technologies full-time

    Pros

    Good co workers, a ton of great activities outside of day to day job to get involved in.

    Cons

    Managers are clueless, there is awareness of how hard people work or how little others work. The raise system doesn't actually reward someone for doing a good job . The average is 3% so if you get 4% someone can only get 2%. And you're forced to come up with something someone needs development on. There are so many meetings you can never get time with your manager. And there's no room to grow.

    Advice to Management

    Don't take so long to get rid of people like the witch that terrorized everyone when Jeff or Bob wasn't in the room. She's the reason so many good people left or still are looking to leave.

    Restaurant Technologies2019-02-20

    Restaurant Technologies Response

    June 19, 2019Recruiting Manager

    Thank you for your comments. We appreciate your view, and just ask that you remain respectful of colleagues and former colleagues when commenting, whether or not you see them as effective contributors. Thanks.

  7. Helpful (3)

    "Nothing great here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Technician in Columbia, SC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Restaurant Technologies full-time for less than a year

    Pros

    None to think of

    Cons

    Poor/weak leadership. Company will work you into the ground and pay is a joke

    Advice to Management

    stop working your people into the ground for poor pay

    Restaurant Technologies2019-03-12

    Restaurant Technologies Response

    April 9, 2019Recruiting Manager

    Thank you for taking time to share your thoughts about your experience with Restaurant Technologies. At Restaurant Technologies, we know every leader's relationship with their team is critically important. We continue to develop our employees, including offering extensive, ongoing ...

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  8. "Open Door, Collaborative Culture"

    StarStarStarStarStar
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Restaurant Technologies full-time

    Pros

    This is a matrixed environment and it seems like people work cross-functionally on all of our key goals and initiatives. The Workday launch was one example, where Change Champions across the company came together to ensure that everyone across the organization gets the training and help they need as we move to new systems and processes.

    Cons

    Some of the office spaces can be loud because of how they're arranged. I understand we're remodeling our office space. Can't wait!

    Advice to Management

    The monthly All Hands lunch and update meetings give people a chance to really hear about what is coming up for us as an organization. Keep doing those.

    Restaurant Technologies2018-10-04

    Restaurant Technologies Response

    April 9, 2019Recruiting Manager

    Thank you for your comments. If you want to share further, please reach out anytime to RTCareers@rti-inc.com.

  9. Helpful (7)

    "Awesome Product, Horrible Management & Getting Worse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Technician in Mendota Heights, Dakota, MN
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Restaurant Technologies full-time for more than 8 years

    Pros

    The original "oil management system" is a great product and is probably the only reason this company is still going. Practically impossible to get fired at lower levels even if you deserve it. Benefits are decent. Most of the ground level employees are good to work with. Most of your day is spent just driving around wasting time so if you like that sort of thing....

    Cons

    Upper management has almost always been an issue here starting at the very top. It seems to have gotten worse over the past few years and now the problems are bleeding into depot level, middle management. They try to micro-manage but they can't seem to pull that off successfully. Depots used to be ran like individual businesses but now Upper management tries to run them from hundreds if not thousands of miles away...

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    Advice to Management

    -Let your guys at the depot level do their job and run each one as they see fit. This even goes for technicians. Give them a job to do and let them do it. If either isn't successful then find someone who will be. Stop trying to micro manage, it isn't working. -Focus on what got you here in the first place, a unique product and good customer service. If it ain't broke don't fix it and then pile more junk on top...

    Show More
    Restaurant Technologies2018-10-03

    Restaurant Technologies Response

    April 9, 2019Recruiting Manager

    Thank you for your comments. We appreciate you taking the time to share your thoughts and ideas. There's a lot here, so I want to just respond to let you know that, as a sustainable growth company, there will always be wins as well as opportunities to continuously improve. We strive ...

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  10. "Service Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Restaurant Technologies full-time

    Pros

    Good Benefits , solid, stable company

    Cons

    Equipment difficult to maintain and complicated for some customers

    Advice to Management

    More support for staff

    Restaurant Technologies2018-10-02

    Restaurant Technologies Response

    April 9, 2019Recruiting Manager

    Thank you for taking time to comment on your experience. We're proud of our benefits program including medical, dental, 401K match, bonus opportunities and more. Glad you had a good experience here!

Found 91 reviews