Restaurant Technologies Reviews | Glassdoor

Restaurant Technologies Reviews

Updated October 12, 2017
70 reviews

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3.2
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Jeffrey R. Kiesel
42 Ratings

70 Employee Reviews

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Pros
  • Good people; customer relationships not ideal (in 6 reviews)

  • Great company with industry-leading technology (in 3 reviews)

Cons
  • No work life balance, unrealistic goals placed on managers (in 7 reviews)

  • No support from upper management (in 4 reviews)

More Pros and Cons

  1. "SE"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Executive in New York, NY
    Current Employee - Sales Executive in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Restaurant Technologies full-time (More than a year)

    Pros

    Good Company to work for but demanding of personal time

    Cons

    Managed by the bottom line

    Advice to Management

    reduce management and staff turnover


  2. Helpful (2)

    "THE WORST!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Mendota, MN
    Current Employee - Manager in Mendota, MN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Restaurant Technologies full-time (More than 3 years)

    Pros

    Collecting a pay check, and frankly that's it

    Cons

    Having to swallow my dignity and act like I'm drinking the kool aid like most of the other clowns that manage this company. Beware, they are liars, cheats, cutthroats, and do not give a care about you. I have seen great employees leave over the last several years, and I'm doing my best to join them, happiness will be seeing this God forsaken place in my rear view mirror!

    Advice to Management

    The best advice starts with the ceo - you need to resign and have a real ceo who knows how to run a company . After that, many of the fools higher up - who got there not by talent but by brown nosing - can start being weeded out. I know, I see them all on a regular basis, and I think it's lowered my I.Q.

  3. Helpful (1)

    "Okay place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Service Technician in Indianapolis, IN
    Former Employee - Service Technician in Indianapolis, IN
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Restaurant Technologies full-time (Less than a year)

    Pros

    Work is not too difficult

    Cons

    Hours are all over the place 25-45 hours a week. Sometimes working day and nights in the same week. May be called into work during the day, even if you are working nights that week.

    Advice to Management

    Schedule your employees consistently and evenly.
    Don't have some employees getting less than 30 hours while others are getting over 10 hours of overtime.


  4. Helpful (2)

    "Challenging place to work"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    I loved most of the people I worked with, they were all hard working individuals.

    Cons

    No work life balance, unrealistic goals placed on managers. Large turn over.

    Advice to Management

    Upper management needs changing, same people demanding way too much from from it's employees. While they are enjoying holidays and vacations with family, the hourly employees are all working.


  5. Helpful (1)

    "Good Sales traction but a slippery slope regarding integrity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Mendota Heights, MN
    Former Employee - Anonymous Employee in Mendota Heights, MN
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Restaurant Technologies full-time (More than 5 years)

    Pros

    Stable relationship with it's largest customer. The premium cooking oil solution in the quick serve market. Solid delivery coverage model in the lower 48. Great finanical and sales leadership. Core competency is engineering and good financial understanding of it's delivery model.

    Cons

    Extreme volatility in Human Resources, Information Technology and Operations management. Really only one viable restaurant technology, Product management struggles to expand or enhance it's portfolio.

    Advice to Management

    Develop stability within your HR department and trust the results of a solid performance management system and HR policies that protect both the company AND it's employees.


  6. Helpful (1)

    "Great company. Many many opportunities."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Technician in Fishers, IN
    Current Employee - Service Technician in Fishers, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Restaurant Technologies full-time (Less than a year)

    Pros

    Great pay and travel time is awesome. Great opportunities to make it further in the company. I'd recommended this job to a lot of people.

    Cons

    Communication between certain depos aren't the same as others. Some training isn't completed the way it should be because of time frames and communications.


  7. Helpful (5)

    "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Orlando, FL
    Former Employee - Account Manager in Orlando, FL
    Positive Outlook
    Disapproves of CEO

    I worked at Restaurant Technologies full-time (Less than a year)

    Pros

    Loved the National Account I took care of most of the time. The technology was great when it worked. All the tools you needed to close the sale.

    Cons

    Much more travel than expected no quality of life.Equipment had many issues because the accounts staff was young and inexperienced. My Boss was a micro manager and couldn't understand when someone didn't want our product.The Pay didn't match the hours invested.

    Advice to Management

    Listen to your people for a change...

  8. Helpful (4)

    "Another good company led in the wrong direction for short term profit."

    StarStarStarStarStar
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Ops in Little Rock, AR
    Former Employee - Ops in Little Rock, AR
    Doesn't Recommend
    Disapproves of CEO

    I worked at Restaurant Technologies full-time (More than a year)

    Pros

    Some of the support teams were excellent to work with. Local team was topnotch

    Cons

    0 work life balance. On call 24/7/364. Constant unethical behavior by sales leaders. Short term management focus.

    Advice to Management

    Ditch some of the senior management. CEO came off as a giant shmuck to the hourly hands due to his insensitivity and over the top bullying attitude.


  9. Helpful (1)

    "Account Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Managerial in Minneapolis, MN
    Former Employee - Account Managerial in Minneapolis, MN
    Doesn't Recommend
    Positive Outlook

    I worked at Restaurant Technologies full-time (More than a year)

    Pros

    Good people; customer relationships not ideal

    Cons

    Too much time devoted to minor issues

    Advice to Management

    Invest more in personnel


  10. Helpful (3)

    "Sales Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    I worked at Restaurant Technologies full-time

    Pros

    Strong product. Good training. If you like to be left alone, this is great for you.

    Cons

    High service turn over. Sales staff on island. Middle management weak


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