Restoration Hardware Reviews in Corte Madera, CA | Glassdoor

Restoration Hardware Corte Madera Reviews

Updated September 12, 2017
115 reviews

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Corte Madera, CA

1.9
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Gary Friedman
53 Ratings

115 Employee Reviews

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Pros
Cons
  • No consistency in scheduling, terrible work/life balance (in 40 reviews)

  • Benefits are terrible - no 401k match or employee stock purchase plan (in 20 reviews)

More Pros and Cons

  1. Helpful (5)

    "Political Nonsense in Catalog Web Department"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Web Producer in Corte Madera, CA
    Former Employee - Web Producer in Corte Madera, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Restoration Hardware full-time (More than a year)

    Pros

    Free snacks, discounts on products, HQ is located in beautiful Corte Madera

    Cons

    Most of the employees in the catalog web department are not qualified to do their job, they somehow stay afloat by blaming others and working until 3am to fix what they messed up, CEO sends crazed emails at 3am to the entire company saying he is going to fire everyone..

    Advice to Management

    Seek professional training so that you lead your team properly, don't treat the team like a sorority, be professional.


  2. "Worst Company ever worked for! POOR LEADERSHIP"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Corporate in Corte Madera, CA
    Former Employee - Corporate in Corte Madera, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Restoration Hardware full-time (More than 5 years)

    Pros

    Not much, they don't even match your 410k.

    Cons

    They do not live by there core values, they treat there employees like garbage. No leadership, dis-organized, great vision but no execution

    Advice to Management

    Listen to the team leaders that built and support the company, you are too top heavy and do not support mid management

  3. Helpful (6)

    "Do not walk, RUN away"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Merchant in Corte Madera, CA
    Current Employee - Merchant in Corte Madera, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Restoration Hardware full-time (Less than a year)

    Pros

    There is nothing positive I can say about this company.

    Cons

    Everything. No 401K match, bad work environment, no work life balance, very unorganized and chaotic, bad product, miserable people.

    Advice to Management

    Nothing I say can help the chaos and nightmare of RH


  4. Helpful (4)

    "Felt like the 'San Quentin Outpatient Program'"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    Former Employee - Anonymous Employee in Corte Madera, CA
    Former Employee - Anonymous Employee in Corte Madera, CA
    Doesn't Recommend

    I worked at Restoration Hardware full-time (More than a year)

    Pros

    Co-workers. Paycheck. Near Nugget Market.

    Cons

    The good thing: offices are most non-officy environment you might ever work in. Bad thing: office feels like jail, so even the pretty surroundings lose their meaning. Seriously, there are so many talented and wonderful people that work at RH. For the life of me, I couldn't figure out why they stayed. Unless you live in Marin, I don't know why you would commute to Marin to work here. The Company Values and Beliefs will be hammered into you to the point where you literally cannot take it anymore. It ends up feeling like a marketing tactic to the workforce; like a substitution for something of real benefit. Only 5 sick days a year. Only 10 vacation days first year. Only 6 holidays. Very throwback America, in terms of benefits (ie: corporate drones with no freedom).

    Advice to Management

    Offer a 401K match. Unlimited PTO (or at least standard benefits you would find at Gap, etc.). Work from home/virtual capability for Home Office. When you revamp benefits - Think French! (offer more days off per year) Think Millennial! (offer remote/virtual work without having to hide it/keep it on the down-low --- this should be a common occurrence in today's working environment...encourage work from home and you will see less turnover at the Home Office and less resentment.


  5. Helpful (5)

    "Merchandise Planner"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Merchandise Planner in Corte Madera, CA
    Current Employee - Merchandise Planner in Corte Madera, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Restoration Hardware full-time (More than 3 years)

    Pros

    Great brand on your resume. In general teams are pretty great to work with. Great ideas and designs.

    Cons

    Bottleneck of approval process. Every process from the font on email marketing to height of a table has to be approved by 2 of the co-presidents causing major delays in approval process and getting tasks done in a timely manner.

    Too top heavy. Currently there are 6 Co-Presidents. Too much money is being spent on Co-Presidents salary and their "Designer Friends" who are hired rather than putting money into technology and updating systems to run more efficiently.

    There is no marketing department which puts a lot of pressure on the web team (who is operating on outdated systems and outdated nonintuitive website) and merchant team.

    It takes 3 days of meetings for an email campaign to go out for a Sale email. The Chief of Digital works remotely and has limited influence on the web team, only to have every initiative and email message needing approval by a Co-President.

    No Matching 401k
    Poor Benefits
    Little to no bonuses or merit increases

    Advice to Management

    The company has core values of the right people and people first, however this company rarely puts its people first.

    Every email and every detail does not need Co-President approval. This is causing a bottleneck and delay across every department.


  6. Helpful (1)

    "Managment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Corte Madera, CA
    Former Employee - Anonymous Employee in Corte Madera, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Restoration Hardware full-time (More than a year)

    Pros

    Great products and lot's of effort to ensure quality is what is delivered to the customer.

    Cons

    Political scheming, mangment does not embrace change and since IT is heavily contractors, the management does not want to change that since it secures their upper level management position.

    Contractors do not care about RH as much as a FTE would. They are just mercenaries.

    Advice to Management

    Advice to executive management, want to make the changes that you talk about? Then time to clean house and unfortunately force the change. The biggest offenders on blocking change is unfortunately the ones who have been around for years.

    If you want missionaries then hire RH people and not heavy on contractors.


  7. Helpful (8)

    "Ugg"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Merchandise Planner in Corte Madera, CA
    Current Employee - Merchandise Planner in Corte Madera, CA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Restoration Hardware full-time (More than 3 years)

    Pros

    Free snacks at 3pm, full of salt.

    Cons

    Everything else, which strangely is ALSO FILLED WITH SALT.

    Our tears are delicious.

    Advice to Management

    Stahp.

  8. "Not much job growth but overall a good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Financial Analyst in Corte Madera, CA
    Former Contractor - Financial Analyst in Corte Madera, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Restoration Hardware as a contractor (More than a year)

    Pros

    Good people and company culture

    Cons

    Not enough challenge, location is not near public transportation,

    Advice to Management

    none


  9. "Accounts Payable Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Contractor - Anonymous Contractor in Corte Madera, CA
    Former Contractor - Anonymous Contractor in Corte Madera, CA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Restoration Hardware as a contractor (More than 3 years)

    Pros

    People I worked with were really great, and very supportive.

    Cons

    The company works their employees very hard, requiring a lot of overtime. Burnout is the main cause for employees leaving the organization.

    Advice to Management

    Have more respect for work-life balance.


  10. Helpful (2)

    "Unstable Leader Creates Chaos"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Editor in Corte Madera, CA
    Former Contractor - Editor in Corte Madera, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Restoration Hardware as a contractor (More than a year)

    Pros

    I worked as a contract editor. The people working in the Copy department were gracious, kind, skilled, and knowledgable. Unfortunately, their strengths didn't make up for the company's overall instability and its CEO's unpredictability.

    Cons

    Projects and directives change at a whiplash-inducing pace, seemingly based on the CEO's whims. Employees seem to have a general disdain for the company and the product, despite working there. There's no logic to the decision making or concern for employees' efforts.

    Advice to Management

    I don't even know what to tell them. The whole company seems built around a cult of personality for the CEO.


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