Restoration Hardware Reviews | Glassdoor

Restoration Hardware Reviews

Updated July 11, 2018
643 reviews

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2.7
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Gary Friedman
277 Ratings

643 Employee Reviews

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Pros
Cons
  • "Work life balance, youre basically signing your life away" (in 41 reviews)

  • "No 401k match, very few holidays" (in 22 reviews)

More Pros and Cons

  1. "Leader"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Restoration Hardware full-time

    Pros

    This is a company that is on the move and charting new heights.

    Cons

    I don't have any cons to report in the five years I've been with RH.


  2. "Leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Restoration Hardware full-time

    Pros

    Always changing and different from day to day. If you want it, you can easily achieve it.

    Cons

    Plans are implemented before completion resulting in wasted time.

  3. Helpful (1)

    "Luxury Furniture demands Luxury thinking."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Receiver Stocker in Katy, TX
    Current Employee - Receiver Stocker in Katy, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Restoration Hardware part-time (Less than a year)

    Pros

    Restoration Hardware knows how to make guest feel at home, quite literally with lifestyle setups sprinkled throughout the store, and especially the people working there. Never a dull day, and incredibly friendly staff.

    Cons

    Some days will be dull though. If no one is buying that day, it will be slow. But there will be things to do as there is always room to improve!

    Advice to Management

    No many they can improve more. They're the best management I've worked for period.


  4. "Leader at Restoration Hardware"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    I have been working at Restoration Hardware full-time

    Pros

    Great boss and team - supportive environment within immediate team and low drama.

    Cons

    Actions of executive team don't always make sense and are not explained to those who have to execute. Vision and direction seems to be in changing on a regular basis, resulting in company reorganization and sense of instability.

    Advice to Management

    Pick a lane, stick to it, and communicate plan to key stakeholders.


  5. "Client service representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Grand Prairie, TX
    Former Employee - Customer Service Representative in Grand Prairie, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Restoration Hardware full-time (More than a year)

    Pros

    Better than the normal call center atmosphere. The people are great and the company encourages the team/family atmosphere.

    Cons

    Pay isn't based on experience. The furniture is overpriced and the quality isn't the best, which results in a bunch of issues.

    Advice to Management

    My team leader was awesome. He cared about his team, he worked with us, and I absolutely loved my team.


  6. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server Assistant in West Palm Beach, FL
    Former Employee - Server Assistant in West Palm Beach, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Restoration Hardware (Less than a year)

    Pros

    Fast-paced, competitive environment. The company is dedicated to innovation and progress

    Cons

    High turnover in the restaurant industry


  7. "You get out what you put in"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Restoration Hardware full-time

    Pros

    -Leaders are passionate and committed
    -An environment where you can learn new skills
    -Core values are apart of the daily discussion.

    Cons

    -Outdated technology.
    -Career progression can be uneven
    -There's a sizeable gap between lip service to core values & living the core values.

  8. "Stock associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Decent hours
    Get free lunch sometimes

    Cons

    Poor Management at times
    Pay should be higher


  9. Helpful (1)

    "Not Recommended"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Gilbert, AZ
    Current Employee - Sales in Gilbert, AZ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Restoration Hardware part-time (More than a year)

    Pros

    Exciting company with well-designed product.

    Cons

    Very unorganized. Not the best communication. Pretty terrible management in my store. No positive feedback, only negative. Uneven career progression.

    Advice to Management

    Listen to associates and be more compassionate. Keep stresses behind management doors, don't let it be known to the associates and clients!


  10. "Terrible environment for material handlers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Material Handler in Carmel, NY
    Former Employee - Material Handler in Carmel, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Restoration Hardware (Less than a year)

    Pros

    None at all. It was terrible

    Cons

    Terrible environment for material handlers


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