Restoration Hardware Reviews | Glassdoor

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Restoration Hardware Reviews

Updated January 11, 2018
139 reviews

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2.0
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Gary Friedman
57 Ratings

139 Employee Reviews

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Pros
Cons
  • No consistency in scheduling, terrible work/life balance (in 40 reviews)

  • No 401k match, very few holidays (in 22 reviews)

More Pros and Cons

  1. Helpful (1)

    "Great Employees, Awful Human Resources"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Associate in Tracy, CA
    Former Employee - Customer Service Associate in Tracy, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Restoration Hardware full-time (More than a year)

    Pros

    Great people. That's it. Literally.

    Cons

    Inflated management ego who has no idea what they are doing. Lying a deceptive HR department. Delusional CEO.

    Advice to Management

    Learn your business so the teams that you LEAD can actually rely and trust you.


  2. Helpful (1)

    "Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Tampa, FL
    Former Employee - Anonymous Employee in Tampa, FL
    Doesn't Recommend
    Approves of CEO

    I worked at Restoration Hardware full-time (More than a year)

    Pros

    Great team, creative outlet, beautiful place to work

    Cons

    Micromanaged, upper management talks down to employees and looks at employees as a commonity and employees do not feel valued

    Advice to Management

    Creative people such as designers think outside the box and thrive when allowed to trst new ideas. Advice to leadership is to allow the team to design outside the RH box

  3. "A Tough Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Restoration Hardware full-time

    Pros

    The people are great and hardworking.

    Cons

    Management is expected to deal with extremely fast priority changes, only to have the priorities changed again just as quickly.


  4. Helpful (2)

    "Designer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Former Employee - Designer in Houston, TX
    Former Employee - Designer in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Restoration Hardware full-time (Less than a year)

    Pros

    Co-Workers, and Product and thats about it

    Cons

    Management lacks experience and full knowledge of the design industry.


  5. Helpful (5)

    "Design Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Restoration Hardware part-time

    Pros

    Beautiful showroom! Pretty much the only thing I looked forward to each day.

    Cons

    Where do I begin? This place is a joke! The interview process is a bit pretentious. 7 interviews to be exact. All to go and be a glorified sales associate. Don't waste your time if you're looking for a true design experience. Especially if you went to school for four years to be classified as an "Interior Designer". You'll never actually use your skill.

    Everyone in Management are pretty much all puppets.

    Advice to Management

    Not all people need to be micro-managed.


  6. "OM- HDL"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Restoration Hardware full-time

    Pros

    The benefits were good and the people were great

    Cons

    The hours are really long.
    ,12-15hrs a day 5-6 days a week. They use archaic inventory system. I believe they have implented something since. The high level management seems nice and motivate but are inept.

    Advice to Management

    Restructure


  7. "Its an okay job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Long Beach, CA
    Former Employee - Sales Associate in Long Beach, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Restoration Hardware full-time (More than 3 years)

    Pros

    get to fly to other locations to help set up and open a brand new store.

    Cons

    no raise, no determination, the team leaders are all about themselves.

    Advice to Management

    they need to get better at their job

  8. Helpful (1)

    "Okay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Restoration Hardware full-time

    Pros

    Beautiful galleries and innovative spirit.

    Cons

    Limited opportunities for growth and poor communication from high level leadership.


  9. Helpful (6)

    "Not turning out as hoped."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good pay, nice atmosphere (aesthetic wise), great employee discount, pretty furniture, those are the only pros, sorry. 20 word minimum is tough in this section.

    Cons

    No 401k match. Required to attend weekly managers meetings at the crack of dawn even if it's one of your days off. The "Values" and "Beliefs" sounded great at first, but I've quickly realized people just hide behind them. They throw out the Values buzz words in conversation and emails to make it sound like they're living the Values, but they're not at all. But they'll damn sure let you know at every turn when they think you're not "living" in the Values. "Assume positive" - this gives everyone there free reign to act like a jerk because if you call them out then "you weren't assuming positive". "Love Us or Leave Us" - ya, exactly why so many people leave. TERRIBLE delivery companies outsourced that provide low-end (NOT luxury) delivery and pieces ALWAYS arrive damaged.

    Advice to Management

    Freaking reach out to your people and don't be a ghost & only reach out when sales aren't great. Where the hell have you been the last 6 months? NOW you want to reach out & give direction & feedback?


  10. Helpful (10)

    "Political Nonsense in Catalog Web Department"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Web Producer in Corte Madera, CA
    Former Employee - Web Producer in Corte Madera, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Restoration Hardware full-time (More than a year)

    Pros

    Free snacks, discounts on products, HQ is located in beautiful Corte Madera

    Cons

    Most of the employees in the catalog web department are not qualified to do their job, they somehow stay afloat by blaming others and working until 3am to fix what they messed up, CEO sends crazed emails at 3am to the entire company saying he is going to fire everyone..

    Advice to Management

    Seek professional training so that you lead your team properly, don't treat the team like a sorority, be professional.


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