Restoration Hardware Reviews | Glassdoor

Restoration Hardware Reviews

Updated June 22, 2017
539 reviews

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Full-time Part-time

539 Employee Reviews

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Pros
Cons
  • No consistency in scheduling, terrible work/life balance (in 39 reviews)

  • Rh Ceo, this company preaches core values which is just manipulation tools for idoits which west jeff has many (in 40 reviews)

More Pros and Cons

  1. "LOVE MY JOB"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Office Assistant in Baltimore, MD
    Current Employee - Office Assistant in Baltimore, MD
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Restoration Hardware full-time (More than a year)

    Pros

    People are amazing, hours are good. They do a lot of lunches for the employees.

    Cons

    Salary could be better.

    Advice to Management

    Pay your employees better.


  2. Helpful (3)

    "Design Consultant"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Restoration Hardware full-time (Less than a year)

    Pros

    Amazing people, not a great environment and energy.

    Cons

    Was hired thinking the position would be design - only sales.

    Advice to Management

    Don't be fake.

  3. "Gallery Assistant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Gallery Associate in Greenwich, CT
    Former Employee - Gallery Associate in Greenwich, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Restoration Hardware part-time (More than a year)

    Pros

    Streamlined company, up to date technology readily available to use (iPads and Bluetooth head sets) , flexible dress code (room for expression and individuality is highly valued)

    Cons

    Long hours standing on concrete floors, lots of customer service issues but most are easily and quickly fixed

    Advice to Management

    Focus on quality of products more, and stand behind what you preach as a company.


  4. Helpful (4)

    "Design Firm Hoax"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Design Assistant in Austin, TX
    Former Employee - Design Assistant in Austin, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    people, opportunity, basically nothing at all

    Cons

    DO NOT WORK here. bad pay, no care for your schedule requirements, empty job promises, do NOT care about their "people"

    Advice to Management

    You are a retail store pretending to be a design firm and you don't care about anyone that works there.


  5. Helpful (1)

    "inside RH"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Contractor in San Francisco, CA
    Former Employee - Contractor in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Restoration Hardware (More than a year)

    Pros

    smart people working very hard. I enjoyed working with most of the team who are all held to very high standards.

    Cons

    not a democracy....and run by the opinions of a select few. unfortunately many rumblings of dissatisfaction and petty rumbles.

    Advice to Management

    get on a calendar and try to hold to at least some of it. it would be so helpful to minimize waste of time and money and help to keep the troops on task. good luck to all!


  6. Helpful (3)

    "Very constricting. Always felt being watched and judged."

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Corte Madera, CA
    Former Employee - Anonymous Employee in Corte Madera, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Their showrooms and catalogs are beautiful. They display and merchandise very well.

    Cons

    Too constricting-always being watched and judged-must fit into a mold-no free thinkers allowed

    Advice to Management

    good luck


  7. "I was fortunate to work with a great team."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Gallery Sales in Chicago, IL
    Former Employee - Gallery Sales in Chicago, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Restoration Hardware part-time (More than 3 years)

    Pros

    They have great training and the gallery was a beautiful environment to work in. It was a team effort and fun environment. Great customer service.

    Cons

    It is hard to get enough hours to be considered full time so you can get benefits. They would have so many promotions that you would have to spend a lot of time on price adjustments. Promised deliveries for a reasonable time could turn into many months delay.

    Advice to Management

    Make sure that the galleries have all of the swatches so the clients can see all that is available instead of seeing only online.

  8. Helpful (1)

    "Design consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Design Consultant in Aventura, FL
    Current Employee - Design Consultant in Aventura, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Fast selection process by management

    Cons

    No benefits given to part time


  9. Helpful (4)

    "Broad strokes about RH"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrator in Avenel, NJ
    Former Employee - Administrator in Avenel, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good healthcare packages, very real opportunity to grow, visionary thinking is (somewhat) encouraged, opportunity to travel, multiple locations make it (somewhat) easy to relocate, good employee discount.

    Cons

    Unstable leadership, major disconnect amongst different divisions, middling pay rates, technologically backwards, little regard for lower level employees, unappreciative leaders.


  10. Helpful (6)

    "Poorly Run"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Project Leader in Corte Madera, CA
    Former Employee - Senior Project Leader in Corte Madera, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Restoration Hardware (More than 3 years)

    Pros

    Good salary, creative environment.
    The good people are nice.
    Lovely offices

    Cons

    Egomaniacs, no planning system.
    Not a sustainable company model.
    They hire a lot of unqualified executive staff and let them run rough shot all over.

    Advice to Management

    Don't abuse your staff. Appreciate that your wealth is at the expense of peoples' mental health


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