Restoration Hardware Reviews in San Francisco, CA | Glassdoor

Restoration Hardware San Francisco Reviews

Updated November 27, 2016
9 reviews

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San Francisco, CA

3.0
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Gary Friedman
3 Ratings

9 Employee Reviews

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Pros
Cons
  • No consistency in scheduling, terrible work/life balance (in 39 reviews)

  • Rh Ceo, this company preaches core values which is just manipulation tools for idoits which west jeff has many (in 40 reviews)

More Pros and Cons

  1. Helpful (1)

    "inside RH"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Contractor in San Francisco, CA
    Former Employee - Contractor in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Restoration Hardware (More than a year)

    Pros

    smart people working very hard. I enjoyed working with most of the team who are all held to very high standards.

    Cons

    not a democracy....and run by the opinions of a select few. unfortunately many rumblings of dissatisfaction and petty rumbles.

    Advice to Management

    get on a calendar and try to hold to at least some of it. it would be so helpful to minimize waste of time and money and help to keep the troops on task. good luck to all!


  2. Helpful (2)

    "Compensate Success"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in San Francisco, CA
    Former Employee - Sales in San Francisco, CA
    Recommends
    Neutral Outlook

    I worked at Restoration Hardware (More than 3 years)

    Pros

    Excellent leadership training, product assortment

    Cons

    Low salaries, high stress environment, high turnover

    Advice to Management

    Empower employees, not just with words but with tools. Recognize value of employees and compensate accordingly or get left being a seasonal employer


  3. "Photo Stylist Position"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Freelancer - Photo Stylist in San Francisco, CA
    Current Freelancer - Photo Stylist in San Francisco, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    They have the most competitive pay rates in the Bay Area.

    Cons

    There is little pre-production planning and I often get calls for work the night before they want me to come in. This makes it hard to schedule life.

    Advice to Management

    Learn how to manage photo-production and try to book in advance like most of the companies in the Bay Area do.


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  5. Helpful (23)

    "The Values are what Upper Leaders hide behind!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Leader in San Francisco, CA
    Former Employee - Associate Leader in San Francisco, CA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Restoration Hardware full-time (More than 3 years)

    Pros

    Great people, beautiful galleries and amazing artisans

    Cons

    If you're in, you're in. If you're out, you're out. Upper level leaders say they are all into getting feedback, but believe me, they only want to hear how great they are. Nothing about that they should improve on. And if you give them negative feedback, they ignore it, or will pay you back ten fold....like blacklisting. It's ridiculous. And infantile.

    Advice to Management

    Walk the walk and talk the talk. Don't say things are transparent when they aren't and you have no intention of being real.


  6. Helpful (6)

    "Terrible to employees!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook

    I worked at Restoration Hardware part-time (More than a year)

    Pros

    None. None at all. Period.

    Cons

    Kept promising me full time, never actually materialized.
    They screwed me out of my severance package when the gallery closed.
    Worked at their corporate office for a bit. They gave me instructions that I followed, only the person who wrote them was wrong. So instead of them getting in trouble.. I was let go. They could care less about their employees.

    Advice to Management

    Treat your employees better!


  7. Helpful (4)

    "Boring - Clock in and out type of job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in San Francisco, CA
    Former Employee - Project Manager in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    If your boss is cool enough and you live in east bay you can work in the Pleasonton office which many people don't know of. If you want a job you can clock in and out and go home and not think of...it's for you.

    Cons

    Little vacation, Boring. terrible bonus, No upward mobility, eCommerce is a man's world. Have to know someone or be friends with the CTO, or Director of eComm to get any upward mobility in the web world. No innovation and a lack of smart people. Extremely disorganized and very few decision makers, instead lots of "yes men." So much change in management that leaders and directors are only looking out for themselves and don't pay attention to the people that are working hard and going above and beyond.

    Advice to Management

    Being a "yes man" all the time might help you build relationships but doesn't help make decisions and push the company to greater heights. Directors in many cases are untrained and lack social skills. Innovation comes within and not just from the CEO. A real product management group would help to prove that. Innovation is lacking greatly on the web and in stores. No mobile application. No integrated social media. Customers can't interact.


  8. Helpful (1)

    "Challenging, innovative, rule breaking company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Restoration Hardware full-time (More than 3 years)

    Pros

    Working with a great team of committed people; creating a truly wordclass lifestyle retail brand; beautiful products; inspirational CEO/Founder (even if he is incredibly demanding); great values framework and lots of focus on leadership development

    Cons

    The constant challenge to constantly get things 100% right and implemented yesterday can be stressful...or exciting; people either fit with and love the culture or they don't

    Advice to Management

    Keep being the crazy ones!


  9. Helpful (1)

    "It was okay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Manager in San Francisco, CA
    Former Employee - Associate Manager in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Restoration Hardware full-time (More than 3 years)

    Pros

    Flexible scheduling (at my location).

    For the position the pay rate was good, but the pressure to keep payroll down meant nobody except the store manager was able to log 40 hours.

    Cons

    The lower level managers are always trying to please mid or upper level management. I was barred from making suggestions to them regarding supply and instore inefficiencies.

    Having managed many retail stores in the past I have never seen so much drama anywhere.

    Taking care of daily tasks such as floor moves required more effort then it should have.

    Advice to Management

    Don't sleep with employees, leave the company, then come back but not invite back all of the associates you've fired for the same reason.


  10. "A Quite Interesting Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Discount, Products, Networking, High-End Retailer,

    Cons

    Leadership, Lack of Tools/Resources, Items consistently out of stock.


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