Retail Assistance Reviews | Glassdoor

Retail Assistance Reviews

Updated March 8, 2017
28 reviews

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Full-time Part-time

4.0
Star Star Star Star Star
Rating Trends Rating Trends
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Alan Spalter
14 Ratings

28 Employee Reviews

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  1. "great flexible job!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Detroit, MI
    Former Employee - Anonymous Employee in Detroit, MI
    Recommends
    Approves of CEO

    I worked at Retail Assistance full-time (More than 5 years)

    Pros

    very flexible schedule that woks around your personal life.

    Cons

    no job security, as it depends on contracts from retailers.


  2. "Merchandiser"

    Star Star Star Star Star
    Former Employee - Retail Merchandiser
    Former Employee - Retail Merchandiser
    Approves of CEO

    Pros

    Very good support from corporate

    Cons

    Like all merchandising, work can be sporadic


  3. Helpful (1)

    "Good place"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    Pros

    Decent pay. Good accounts. Excellent management response and availability.

    Cons

    Vey Low hours specially during low season.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    "Visual merchandiser"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Retail Assistance part-time (Less than a year)

    Pros

    Very flexible. I could work 10 hours a day or 2 hours as long as I got my projects done. Very friendly management.

    Cons

    Absolutely no advancement. But that may be good for some people.


  6. "Contractor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Development
    Current Employee - Business Development

    Pros

    company provides unlimited independence. Ability to work as hard as you want

    Cons

    company has very strict guidelines on access to current information which makes keeping up with business difficult

    Advice to Management

    Let employees help build business together


  7. Helpful (1)

    "Great company!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Merchandiser Various in Turnersville, NJ
    Current Employee - Merchandiser Various in Turnersville, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Retail Assistance (More than a year)

    Pros

    Flexibility, GREAT communication with HQ, interesting jobs, steady accounts, reimbursements. I've been here almost 2 years and I can't really say a bad word about them.

    Cons

    None that I can think of.

    Advice to Management

    Keep up the great work!


  8. Helpful (1)

    "Great merchandising company!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Merchandiser in Phoenix, AZ
    Current Employee - Merchandiser in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    They are a family run company that respects the fact that most of their employees have families that come first. They are very generous with reporting time and reimbursements. Lots of work if you have decent territory.

    Cons

    Sometimes trying to schedule projects within the required time frame can be tricky. No benefits.


  9. Helpful (1)

    "Excellent company to work for!"

    Star Star Star Star Star
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA

    Pros

    Flexible, professional and organized employer. Account Managers are always supportive and patient. Despite time differences they make themselves available and work in partnership with us in the field. RAC management is appreciative of our efforts and recognizes the need for work-life balance. Great to be able to have control over your own schedule - projects and hours presented at beginning of month to help with planning.

    Cons

    Do not provide pay for mileage or travel so when projects are smaller and further distance it is not worthwhile to take on that work. No annual review or pay raises on a regular basis.

    Advice to Management

    You're great - appreciate your support.


  10. "Good Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Merchandiser
    Current Employee - Merchandiser
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    flexible schedule, great managers, clear directions, simply to complete surveys, better pay than most companies

    Cons

    No perks, no pay raises, very slim amount of projects in my area

    Advice to Management

    Give yearly pay raises or some incentive to make long term employees feel appreciated.


  11. Helpful (2)

    "I have worked for RAC for over 6 years and I have found them to be an excellent company to work for!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Merchandiser in Orlando, FL
    Current Employee - Merchandiser in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flexibility in making my own schedule. Projects are communicated very well. Account Managers are very experienced and professional and provide employees with top level written instructions. Some projects are more demanding than others; however field support is available. Over the years that I have worked for RAC, I have been treated with respect and recognized for the quality of work that I provide. I feel that I have been rewarded with the larger projects and certainly given the support I have needed to accomplish the highest quality of reporting. I recommend that if you are employed with RAC, that you give yourself at least three months to get familiar with the company and their requirements. I have referred many friends and co workers to RAC and I always tell them to give it a good chance. Sometimes it can be overwhelming at first, but once you are familiar with your brands & stores it becomes easier. Good salary; reliable paychecks; great communication.

    Cons

    It is difficult when there are too many (1) one hour accounts, especially if they are located in different malls. Hang in there, RAC will reward you with bigger projects and the reports will get easier.

    Advice to Management

    Try to have a new employee work with an experienced employee at least one day if possible. Or, if they are a referral, have them communicate with the recommending employee. This really helps them get off to a good start.
    Also - auto deposit for paychecks would be wonderful!



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