Retail Human Resources Reviews | Glassdoor

Retail Human Resources Reviews

11 reviews

Filter

Filter

Full-time Part-time

3.9
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Retail Human Resources Director Jason Ellis
Jason Ellis
0 Ratings

11 Employee Reviews

Sort: Popular Rating Date

  1. "You get back what you give!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Retail Human Resources full-time (More than 5 years)

    Pros

    One of the best places to work. There is a huge emphasis on teamwork, the training ensures that you can call yourself an expert in the field of retail recruitment and it's one of the reasons the consultants are so highly regarded and sought after. The different areas of the business all perform strongly, the relationships you form there tend to be lasting which speaks volumes for the character (and characters) of the company. As long as you are prepared to put the effort in you will find yourself rewarded and looked after.

    Cons

    It's sales at the end of the day, there is always going to be pressure and expectations are high. If you are sensitive or averse to putting in hard graft then not the place for you.

    Advice to Management

    Continue to treat your employees fairly, train them and let them know they are valued. Allow them to be themselves and develop rather than comparing them to the immortals of the past.


  2. "Account Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Retail Human Resources full-time

    Pros

    The culture has always been an open one where if you have something on your mind you can talk to the Directors or a senior consultant who will spend time with you. If you're a good sales person the rewards are there for all to see. The commission is uncapped and there is a clear and defined path to be promoted in the contract of employment.

    The training and development is second to none and whilst there will always be a few people who don't adjust to sales there are so many people in the recruitment industry in senior roles that worked at RHR. The grounding you get there is the best in the retail and hospitality industry!

    Cons

    As with any sales role it can be tough. You have good times and bad times and sales isn't for everyone. For me the good times outweigh the bad but you do need to be very resilient and not look for excuses. You are the master of your own desk and what you put in you get out in recognition and commission

    Advice to Management

    The management team are becoming more hands on recently and are giving lots of on the spot feedback. Please keep the support there for us when we need some advice!


  3. "Great experience but office politics are too much"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in London, England (UK)
    Current Employee - Account Executive in London, England (UK)
    Doesn't Recommend
    Negative Outlook

    I have been working at Retail Human Resources full-time (More than a year)

    Pros

    On going training from L&D is fantastic and very engaging. Commission on sales is uncapped, with a strong commission structure so there is the potential to earn a lot of money. Culture was always very lively and up beat.

    Cons

    Success in this business depends on if your face fits and who you know. Favoritism will exist in every business, but in this company it is embarrassingly obvious and has a real impact on other employees as certain people are handed a lot more opportunity than others based purely on the MD's/divisional manager's personal (Spanish) bias.

    Management are quick to criticize staff and tend to focus too much on the theory of how to recruit and business develop, and fail to see the practical reality of this, as many of them haven't actually made placements or won new business in a number of years.

    Advice to Management

    Have more faith in all members of the teams you have trained so brilliantly otherwise you will continue to lose good people.

    Retail Human Resources Response

    Aug 8, 2016 – Director

    If indeed you are a current employee then you clearly have issues. We have a very open culture, as you will know. Can we suggest that come and talk to us so that we allay your concerns. We think ... More


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Loved it"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Retail Human Resources full-time

    Pros

    A real work hard play hard culture. Very rewarding benefits, bonuses and recognition. Regular training, which had got much better recently.

    Cons

    A bit too political, and face needed to fit, and you had to know the right people to do well.

    Advice to Management

    Keep up the good work! You do really well with bringing new people into the business, but don't forget those who have been there a couple of years


  6. "Good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Express Store Manager in Glasgow, Scotland (UK)
    Current Employee - Express Store Manager in Glasgow, Scotland (UK)
    Doesn't Recommend
    Negative Outlook

    Pros

    great training! and great knowledge sharing team

    Cons

    not great prospects to climb the ladder at the moment

    Advice to Management

    know your kpis and customer demographic


  7. "Great company, great people"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Retail Human Resources full-time

    Pros

    Market leading business, great colleagues, fun working environment

    Cons

    Hard to find any really, but if pushed it would only be that progression opportunities can be limited

    Advice to Management

    none


  8. "Great work enviorment, team work and leadership."

    Star Star Star Star Star
    Former Employee - Human Resources Generalist in Dubai (United Arab Emirates)
    Former Employee - Human Resources Generalist in Dubai (United Arab Emirates)
    Doesn't Recommend

    I worked at Retail Human Resources full-time (More than 3 years)

    Pros

    Great attitudes toward employees and contractors. There was much support and transparency within the organization. Everyone could voice their opinion.

    Cons

    I have no cons to comment on.


  9. "Great training - too reliant on 'if your face fits'"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in London, England (UK)
    Current Employee - Account Executive in London, England (UK)
    Recommends
    Neutral Outlook

    I have been working at Retail Human Resources full-time (More than a year)

    Pros

    superb training and guidance from the team, who have bags of experience to call on. There is a structure to get promoted through the business, which is unusual for the recruitment sector.

    Cons

    Despite the look of a positive, energetic business from an external point of view, there's a lot of office politics and you'll find that if your face fits, that's sometimes rewarded more than performance. .
    Also, in recruitment you need to drive new business through strong sales and whilst they taught a lot of 'candidate management' they don't teach 'sales' and just hope people pick it up.


  10. Helpful (1)

    "RHR after good training and the flat structure works well."

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Training is important at RHR, makes the agency stand out in comparison to competition and staff are professional. They recognize the importance of offering client and candidates good service.

    Cons

    Senior staff can be pressurising at times and as a result the work/life balance can be off skew

    Advice to Management

    Department directors should monitor the working relationships with Account directors and RE's/AE's more closely


  11. "Amazing people, warm and welcoming work environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Resourcing Executive in London, England (UK)
    Current Employee - Resourcing Executive in London, England (UK)
    Recommends
    Positive Outlook

    I have been working at Retail Human Resources full-time (Less than a year)

    Pros

    Invest in new employees, extensive training and commitment to advancement

    Cons

    Not for the faint of heart, by no means easy money.

    Advice to Management

    !



Showing 11 of 11 reviews
Reset Filters