Retail Properties of America Reviews | Glassdoor

Retail Properties of America Reviews

Updated September 6, 2017
17 reviews

Filter

Filter

Full-timePart-time

2.6
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Steven P. Grimes
9 Ratings

17 Employee Reviews

Sort: PopularRatingDate

  1. "Past employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Investor Relations Specialist in Dunedin, FL
    Former Employee - Investor Relations Specialist in Dunedin, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Retail Properties of America full-time (More than 10 years)

    Pros

    Young forward thinking results oriented senior leadership team and many talented employees. The benefits are great and the company culture is good.

    Cons

    Company is beholden to institutional investors they dismiss long term employees rather than empower them to mentor across the different disciplines.

    Advice to Management

    Get real with mentoring employees yearning to learn more, really care about furthering the futures of your employees so they will continue to add to your company's value


  2. "Unstructured company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    My co-worker was made the experience less painful!!

    Cons

    Total lack or organization, responsibility and leadership.

    Advice to Management

    Hire qualified people!

  3. "Caveat Emptor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Retail Properties of America full-time (More than 3 years)

    Pros

    You get paid every two weeks, but one should expect that shouldn't they? Summmer hours.

    Cons

    Toxic work environment and oppressive leadership

    Advice to Management

    First, words are just that. Try delivering on your cultural and organizational intiatives. No one believes the flowery slogans when all they experience is the draconian, stifling work environment. No one speaks up in meetings, there is simply no point. If you're not summarily dismissed, you'll place yourself on the radar and get the crosshairs on your back. Make sure to listen to how many collector cars are being purchased this month....... Senior execs talk behind each other's backs and field personnel show little respect for the organization. Many people just waiting for the phone to ring.


  4. "past employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Retail Properties of America full-time (More than 8 years)

    Pros

    benefits, summer hours, fun town hall meetings

    Cons

    Continues to question why people leave even though HR has been told numerous times of the horrible work environment

    Advice to Management

    Try listening to your employees and you would have a better work place


  5. Helpful (1)

    "Turning the corner... SLOWLY"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Retail Properties of America full-time

    Pros

    There have been some structural changes in the last 12 - 18 months that show signs of hope in the form of new C-Suite occupants.

    Extremely dedicated, professional, and collaborative leaders (VPs, Directors, Mgrs.) all around. A few jerks - but that is life. People truly care and want to be the very best, and it shows.

    Cons

    A lot of in-fighting between C-Level staff when I was there until some of the truly disruptive [in a negative sense] were shown the door. Good moves, but net effect was a very uncertain feeling among most staff - particularly at corporate headquarters - which caused some good people to bail.

    Hopefully the new General Council can rein-in the HR VP. No concept of or respect for confidentiality. Very unprofessional and condescending with peers and subordinates. When people talk about others behind their backs, you can pretty much assume they talk about you to others as well. HR is supposed to lead-the-charge for new positive directions, not take it backwards 20 years.

    Advice to Management

    New executives seem to "get-it" more than the negative, apocalyptic, "old-timers" [and that's not ageism, it was NOT about their chronological age] that were there for so long. I chose to leave for a better opportunity. You have a lot of people on-the-fence about leaving. You really need to give them more positive things to look forward to. And, FOR THE LOVE OF GOD - stop with the cute slogans, platitudes, and "philosophies." Take a tip for the folks at Nike... "Just do it!:"


  6. "Administrative Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Friendly environment with people that are willing to help when asked

    Cons

    Income is below average standards

    Advice to Management

    Promote more growth opportunities for employees


  7. "Poor leadership at all levels"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Oakbrook Terrace, IL
    Former Employee - Anonymous Employee in Oakbrook Terrace, IL
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Standard good benefits with insurance, PTO, holidays, etc.

    Cons

    Awful work environment (Corp. office), "open concept" is very noisy and distracting making it impossible to focus on work
    Poor management: everyone is overworked and stressed about being the next one to lose their job

  8. Helpful (3)

    "Department Head"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Retail Properties of America full-time

    Pros

    Some brilliant, incredible and dedicated people make up the bulk of the organization. Very modern tech friendly office space outfitted with higher-end technology innovations. Company has an inspiring, inclusive, transparent, and collaborative "cultural statement."

    Decent benefits [mediocre insurance program, but high employer contribution for employees (approx. 80%) and spouse/family (approx. 70%) which helps make-up for the shortcomings.

    COO pretty much runs the place. His bark is worse than his bite. I would work for him again, can't necessarily say the same for the rest of the C-Level team.

    Comp is generally fair and gender neutral. If you want to make "real money" you need to do something that "makes the cash register ring". Everybody else is seen as deadweight,

    Cons

    Physical environment is extremely difficult. Apparently senior execs decided several years ago to do away with offices - except for them and an "elite" few, The workstations are shared 6' X 12' hybrids of old-school cubes and benching. There is no "personal space" and, more important, no privacy. It's work, not personal time, I get that. But, whether it is talking to a spouse or child, a dispute with a vendor or tenant, anybody within 25' of you can hear everything you say. The "pod" office concept has been a boom to the iPod. 80% of the office has headphones on all day to drown-out the noise around them. The result of everybody connected to their own brand of "white noise" completely defeats the purpose of fostering collaboration and interdepartmental communication.

    Tenure means nothing to the top executive team. I saw too many good people leave under their own steam, or get walked out over the last year [C-Suites, Mid-Seniors, and Managers] with no warning or reason/explanation. [One guy got an award for being there 10 or 15 years where they talked about his huge family, kids in college, etc. and a few days later they cut him loose to reduce payroll.] That was not just cold, but scared the hell out of the rest of us. Maybe that was the purpose.

    COO is portrayed as an ogre because he is the only one with the courage to make difficult decisions and own them. CEO is something of a tourist who stops in every now and then at his convenience. Sniping and infighting among C-levels is an issue, but there are signs of improvement with some new senior staff who have recently been added.

    There is supposed to be this very GenX/Millennial open, collaborative, communicative, environment. Never happened. Too much vertical and horizontal "us vs. them" happening among the worker bees. Top Execs seen as dictatorial and unapproachable.

    Advice to Management

    You paid a lot of money to somebody to create the vision/culture statement, and spent more to plaster it all over the walls "to remind staff" on a daily basis. Take a minute to stop and read the walls - and live the words. You will be surprised how your people will respond if you model those "behaviors in action" you talk about.

    It is a big company. It is understandable that the CEO, COO, CFO, etc don't have time for individual employees. Stop telling people your "door is always open" when unsolicited visits often result in "freezing-out" [no promotions, low or no salary bumps] the person whose only mistake was taking you at your word.

    You have a great company with both amazing people and absolute jerks. Try to figure out which-are-which. Even if they make you money, they don't help your reputation.


  9. "Executive Administrative Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Executive Administrative Assistant in Oak Brook, IL
    Former Employee - Executive Administrative Assistant in Oak Brook, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Retail Properties of America full-time (More than 10 years)

    Pros

    Congenial group of people to work with.

    Cons

    I really can't think of anything negative.


  10. "Working at RPAI"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Retail Properties of America full-time (More than a year)

    Pros

    In my experience, we have a great work/life balance. Company offers great benefits and summer hours.
    RPAI has been doing really well over the last few year constantly exceeding investor expectations.

    Cons

    At times, it feels like there is a lack of communication or delay in communicating to employees about Company's performance results, org changes and other relative topics

    Advice to Management

    Keep executing strategy and communicate results and changes to all employees across the Company.


Showing 17 of 18 reviews
Reset Filters