RetailData Reviews | Glassdoor

RetailData Reviews

Updated March 30, 2017
140 reviews

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Full-time Part-time

3.0
Star Star Star Star Star
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RetailData President/CEO Chris Ferguson
Chris Ferguson
8 Ratings

140 Employee Reviews

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Pros
  • Flexible schedule, variety of assignments (in 14 reviews)

  • Flexible hours, no one watching over you (in 9 reviews)

Cons
  • Pay had been dramatically gone down (Piece rate) (in 24 reviews)

  • Would be great to work with other data collectors (in 11 reviews)

More Pros and Cons

  1. "Ok but not great"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Data Collector in Gurnee, IL
    Current Employee - Data Collector in Gurnee, IL

    I have been working at RetailData part-time (More than a year)

    Pros

    Able to create your own hours, very easy

    Cons

    Low pay, no career advancement, have to work undercover

    Advice to Management

    Be more career oriented and allow data collectors to be promoted to better positions.


  2. "Account Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Richmond, VA
    Current Employee - Anonymous Employee in Richmond, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at RetailData full-time (More than a year)

    Pros

    Great people in a thriving industry segment. Doing great work for top clients, so much opportunity.

    Cons

    No time to be idle, so much going on.

    Advice to Management

    Appreciate the action that's been taking on suggestions that have bubbled up, keep listening and acting.


  3. "Good people, bad management, broken systems"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Richmond, VA
    Former Employee - Software Engineer in Richmond, VA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Lot's to fix, and it's hard to get fired for actually being bad at your job. Most people who did get fired got fired for random other reasons. (Late to meetings, came in late, ect)

    Cons

    It's hard to get fired for being bad at your job.

    Advice to Management

    1) It seems like you think shaking things up will improve things even if you don't know exactly why the problems that do exist are there. All it usually does is break every bodies workflow and make your employees unsure, so they look into different career opportunities.

    2) You clearly don't realize that developers are high paid professionals who can get jobs comparatively easily. If you treat them like minimum wage workers they'll just leave. When you're paying somebody 80 thousand dollars a year you shouldn't expect them to log their time religiously on JIRA tickets, or to routinely work >40 hours a week.

    3) And the culture sucks. You don't even pay for peoples going away lunches.


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  5. "Retail Data is a great career fit for me."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Richmond, VA
    Current Employee - Anonymous Employee in Richmond, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at RetailData full-time (More than a year)

    Pros

    Smart, driven people in corp HQ Richmond. The huge team of Data Collectors all over the country, Canada and Mexico do the important work - fast and accurate data collection for our clients. Lot of exciting things on our plates - finding new ways to bring value to our customers and seeking operational improvements.

    Cons

    Look for more ways to help the field team feel connected. Making some strides for sure and currently a work in progress.

    Advice to Management

    We take on big new endeavors and challenge ourselves, let's be sure we celebrate successes more along the way.


  6. "District manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - District Manager in Phoenix, AZ
    Former Employee - District Manager in Phoenix, AZ
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at RetailData full-time (More than 8 years)

    Pros

    Pay is okay.
    Working from home.
    Bonuses

    Cons

    Work from home and the work never ends,
    Managing too many auditors for one person 45 to 80
    Company expanded to doing a lot of work on weekends- guess who manages them? You.

    Advice to Management

    Before taking on new large client jobs, speak with your field managers about what it is going to take to make the clients expectations a reality.


  7. "This is a fun job."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Data Collector in Springfield, MO
    Current Employee - Data Collector in Springfield, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at RetailData part-time (More than a year)

    Pros

    The work is fun, the management is nice, you get plenty of support.

    Cons

    Piece work, doesn't pay real well unless you work full-time.


  8. "One of the best companies to work for. Constantly trying to improve and make employees happy!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Receptonist in Richmond, VA
    Current Employee - Receptonist in Richmond, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at RetailData full-time (More than a year)

    Pros

    They listen. They had employees write their ideas on post it notes and post on the wall in the kitchen. They listened and made some changes! Awesome!!

    Cons

    I can't think of any cons at the moment.

    Advice to Management

    Keep up the good work. If you keep the employees happy, they will stay here.


  9. "Lot of work with very little pay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Data Collector in Long Beach, CA
    Current Employee - Lead Data Collector in Long Beach, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at RetailData full-time (More than 8 years)

    Pros

    None. I can't think of one pro working for this company! The pay is horrible! No benefits for PT employees. Bonus, that's a joke!

    Cons

    PT work requires lot of work for minimum wage! Huge turn over! If you expect to earn a good wage, it won't happen at this company!

    Advice to Management

    Pay your PT & FT employees a better pay. And your turn over will drop!


  10. "District Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - District Manager in Syracuse, NY
    Former Employee - District Manager in Syracuse, NY
    Doesn't Recommend
    No opinion of CEO

    I worked at RetailData full-time (More than a year)

    Pros

    good people, systems are improving

    Cons

    unrealistic demands, terrible work/life balance, uncontrollable turnover

    Advice to Management

    make more jobs full-time, allow greater windows for collection, improve hiring process


  11. "Ok job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Data Collector in San Antonio, TX
    Current Employee - Data Collector in San Antonio, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at RetailData part-time (Less than a year)

    Pros

    The best reason for working here is that your schedule is really flexible. You choose your own hours. Very good for life and work balance.

    Cons

    The challenges is that it's working weekends. Some projects are to be started on the weekend which can make it hard if you are needing Sundays off.

    Advice to Management

    There needs to be training for the employees when a new project is assigned to them. I was just thrown in to working a project. Although it seems easy, a day for training would be nice.



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