RetailMeNot Reviews | Glassdoor

RetailMeNot Reviews

Updated April 17, 2017
13 reviews

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3.0
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RetailMeNot CEO Cotter Cunningham
Cotter Cunningham
8 Ratings

13 Employee Reviews

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Pros
  • Seriously relaxed environment with best work-life balance I've known (in 10 reviews)

  • Free lunch 4 days/wk, coffee bar, free breakfast on mondays, cool workspace & gadgets in the office, work from home (in 12 reviews)

Cons
  • Some of the upper management have not delivered in the past two years (in 3 reviews)

  • But as far as the company itself, no cons (in 3 reviews)

More Pros and Cons

  1. Helpful (5)

    "Not for everyone"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - N/A in Austin, TX
    Current Employee - N/A in Austin, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at RetailMeNot full-time (More than a year)

    Pros

    Good benefits (medical/dental/vision is better than last year)
    Great perks (6 meals a week, lots of snacks, coffee barista, juice bar, Coke freestyle machine, beer/wine etc.)
    Positive people, for the most part

    Cons

    Stock price – not what it used to be
    Turnover – a lot of people are leaving regularly
    Location – downtown is trendy but the traffic sucks
    Size – not ideal for advancement, fewer opportunities

    Advice to Management

    It feels like things are finally starting to turn around. Don’t fall back into inner-circle thinking – the inclusive approach is working. Keep the pressure up.


  2. Helpful (12)

    "Smoke & Mirrors"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Austin, TX
    Former Employee - Anonymous Employee in Austin, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at RetailMeNot full-time (More than a year)

    Pros

    - great location
    - seemingly good perks
    - paid decently, but not super competitive
    - equity (though it unfortunately turned out to be a joke)

    Cons

    - absolute lack of leadership if you can even call it that
    - no real path or ability to progress in the organization
    - as bureaucratic as it gets
    - not challenging
    - was hired and told that I could easily grow into a more senior role, though after exceeding expectations - the senior role was never an option
    - executive leadership chooses to ignore the problems across the business


  3. Helpful (3)

    "Needs to act more like a startup"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at RetailMeNot full-time (More than a year)

    Pros

    The benefits are great (with exception of the very fuzzy vacation policy), but the best part is getting to work with amazing people every day.

    Cons

    Communication and decision-making problems, no work/life balance and lots of managers/directors struggling to be relevant.

    Advice to Management

    Need to take risks, trust its employees, believe in its values, communicate and provide real solutions to problems our users have.


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  5. Helpful (8)

    "Very Fun But Distracting Workplace"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Austin, TX
    Former Employee - Anonymous Employee in Austin, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    -Great benefits: Health insurance, 401k, equity, cell & gym reimbursements, free catered lunches daily, free catered breakfast twice a week, downtown Austin location
    - Fun young work space: You get to work with minds of the future, ages averaging between mid twenties and thirties. The office decor is impeccable, with different decor themes on every floor and everything ranging from a free coffee bar and barista to a fully stocked juice bar.
    -Incentives for working hard: Stocked fridge and keg for happy hour every Friday, tickets to various events including ACL and F1, and tons more.
    -Innovative learning experiences: Conferences that unites RMN global companies for a few days of collaborating, learning, and networking, followed by a huge themed celebrations and happy hours.

    Cons

    -Distracting- The transparent work environment RMN provides with an open desk layout combined with a massive group of young people makes for a very distracting work environment. The company does provide headphones, but that doesn't stop the noise around you and the distraction of people being able to talk to you at any time of the day.
    -So many meetings!- There are way too many meetings that are either pointless, not worth the time scheduled, or just distracting. The company is working on its meeting etiquette, but people find it hard to cancel ongoing meetings and determine who really should be in each meeting.
    -Too social- The social aspect of the culture is easy to get swept up in, and there is a constant struggle to get the 8 hours a day in you need for work.
    -Long hours- Constantly feels like you need to be checking your email even outside of work, that you can't leave for drs. appointments or even eat lunch away from your desk. There is little tolerance for flexible hours making it difficult for people who have special circumstance or who work better from different times in the day to be productive.
    -Felt like the career path was limited.

    Advice to Management

    - Continue working on meeting etiquette
    - Offer bigger meeting rooms for one person to work (not a phone room but rather a room where one person can go and close the door to concentrate and also have room to work)
    - More flexibility with hours- workers should feel like they can leave work and should be allowed flexible work hours if needed.
    - Cater better to different learning styles, spending more time understanding how employees work and how to best accommodate them individually.
    - Offer more assistance and opportunities for those who find they may be a better fit in other departments.


  6. Helpful (5)

    "Great company, but certainly not perfect"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at RetailMeNot full-time

    Pros

    WhaleShark really takes care (the word 'pamper' might actually be more appropriate) of its employees. As former posts have already stated, the perks are countless: catered food, massages, lavish parties, extravagant giveaways/prizes (i.e., brand new fiat, $20K costco runs), unlimited PTO, transparency, autonomy, getting to work with some of the brightest people in the industry, reimbursed mobile bill/gym membership, downtown location, etc. etc. etc.

    Cons

    ~Not much opportunity for upward mobility as they prefer to hire someone externally for leadership positions.
    ~Usually nepotistic in their hiring approach, which can sometimes get frustrating as it creates 'cliques' and visible favorism towards certain people
    ~Pay is lower than industry average, aside from engineering positions/leadership positions
    ~Engineering department favored while other departments are treated as disposables
    ~Favoritism in general runs rampant without repercussions; this leads to unfair treatment of employees as decisions are arbitrary when deciding if something is acceptable or not

    Advice to Management

    It's perfectly understandable that you will have favorites, but concealing it would be most appreciated.


  7. "Account Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at RetailMeNot full-time

    Pros

    Great people, great benefits (gym, cell phone, lunches all paid), juice bar, coffee bar with barista, great office

    Cons

    career growth is not a priority, externals get hired before internal promotions are made

    Advice to Management

    look at folks internally before hiring externally, there's a great set of people there that could step up to the challenge of a new role if given the opportunity


  8. Helpful (5)

    "Depends where you're coming from"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    I've seen new hires really being taken care of at this company. If you are currently working in a sales organization which doesn't have a rich package and poor management. Come here for the very rich package.

    Cons

    Poor management who are generally great individual contributors but terrible at managing people.

    Advice to Management

    Hire better managers and not just promote successful individual contributors.


  9. Helpful (3)

    "Four Year Fits"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at RetailMeNot full-time

    Pros

    - Good benefits and pay
    - Quite a few smart folks
    - Pretty cool people
    - Some nice perks

    Cons

    - Micromanagement leadership tendencies from the very top
    - Oligarchy management structure continues
    - Lack of a clear vision to success

    Advice to Management

    - Let growing leaders and teams innovate
    - Don't meddle and micromanage
    - Recognize and empower teams and new leaders


  10. "Great company culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I worked at RetailMeNot full-time (More than 3 years)

    Pros

    RetailMeNot treats its employees very well in terms of benefits and perks: free lunch most days, breakfast, fully stocked kitchen, fun and creative office, gym and cell phone expense etc. Depending on what department you're in, you're really encouraged to either seek internal or external training to further career development.

    Cons

    There have been a lot of organizational changes in the last year or two that have slowed productivity and innovation quite a bit. It'll seem like issues have been resolved and then a new re-org occurs. Definitely a company that grew very quickly in an extremely competitive industry that also changes very quickly.

    Advice to Management

    Though hopefully this has been resolved, narrow development focus on just a couple things that the company does really well rather than spreading resources too thin.


  11. Helpful (6)

    "Exciting in the beginning but faded fast"

    Star Star Star Star Star
    • Work/Life Balance
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    Approves of CEO

    I have been working at RetailMeNot full-time (Less than a year)

    Pros

    Great atmosphere, excellent company perks, flexible scheduele

    Cons

    Lack of empowerment, lack of recognition, lack of support


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