Revana Reviews | Glassdoor

Revana Reviews

Updated April 16, 2017
230 reviews

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Full-time Part-time

2.8
Star Star Star Star Star
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Revana President and General Manager Judi Hand
Judi Hand
108 Ratings

230 Employee Reviews

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Pros
  • Good benefits and decent PTO system (in 10 reviews)

  • It's a wonderful environment with great people (in 7 reviews)

Cons
  • Being in a call center, it gets VERY disruptive (in 16 reviews)

  • low salary and commission structure changed constantly (in 10 reviews)

More Pros and Cons

  1. "Great pay for a high turnover position."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Google Adwords Account Strategist in Mesa, AZ
    Former Employee - Google Adwords Account Strategist in Mesa, AZ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Revana full-time (Less than a year)

    Pros

    Great managers, very helpful and care about your success within the company. Great base pay as well. If you fail out of the program during training, they give you a chance with a different program. Easy opportunity for growth for the select few that make it long term.

    Cons

    High turnover position by design. Training class began with 30 people, ended with about 16 people at the end of the 5 week training. A lot of tests and trainees failing out. Less than half of the office making necessary goal to hit company quota.

    Advice to Management

    Figure out how to help the rest of the office hit their numbers and stop turning over employees for the sales positions.

    Revana Response

    Jan 7, 2017

    Thank you for taking the time to review Revana! We'll pass the comments about the testing and the goals over to the training department so they can look into updating this part.


  2. "Pre sales rep for FedEx"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Phoenix, AZ
    Current Employee - Sales Representative in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Revana full-time (More than a year)

    Pros

    Great people, flexible hours, and lots of support

    Cons

    Steady income but its a bit of a pay cut

    Revana Response

    Apr 19, 2017

    Thank you for your review, we'll look into the salary options and bonuses.


  3. "Great opportunities with great brands."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Google Adwors Account Strategist in Tempe, AZ
    Current Employee - Google Adwors Account Strategist in Tempe, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Revana full-time (More than 5 years)

    Pros

    I've been able to experience different programs/brands. Mostly good managers and they do deal with the manager who is not so good.

    Cons

    It's a metric driven grind but they reward hard work and loyalty with fair commissions, rewards and good benefits.

    Revana Response

    Apr 19, 2017

    Thank you for the review! love to hear you our mangers are holding each other accountable. Remember to follow our other Social Sites Facebook, Twitter, and LinkedIn for direct contact with us.


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  5. "Amazing company to work for and with!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Outbound Sales Representative in Tempe, AZ
    Current Employee - Outbound Sales Representative in Tempe, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Revana full-time (Less than a year)

    Pros

    Diverse Culture, amazing opportunities, what's NOT to like?

    Cons

    Allowing us to skew our shifts, such as being able to come in really early, say 4 AM. I already work at 6AM but some of my clients are on the opposite coast and it makes it difficult when there are so many people talking over each other at the same time. Being in a call center, it gets VERY disruptive. Either that or better noise cancelling equipment to be able to speak through this distraction.

    Advice to Management

    Keep up the great work, love the fact that there is always someone around in the event that you need help with a project or just have a general question that needs to be answered.

    Revana Response

    Apr 19, 2017

    Thank you for your honest feedback, we know that working in a call center type of environment can be hectic, and you are an essential part of our business, we'll pass the info about the head set over ... More


  6. "Team lead"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Team Lead in Phoenix, AZ
    Former Employee - Senior Team Lead in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Revana full-time (More than a year)

    Pros

    Great work environment I love the culture

    Cons

    Maxed out on dials and work load

    Advice to Management

    Lower the daily metric just a little

    Revana Response

    Apr 19, 2017

    Thank you for taking the time to give us your opinion, we'll pass the suggestion about lowering the metric to operations to see what how we can help. Don't forget to follow us in our other Social ... More


  7. "Be careful with this company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Facebook Marketing Expert in Phoenix, AZ
    Former Employee - Facebook Marketing Expert in Phoenix, AZ
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Revana full-time (More than a year)

    Pros

    Learned about Facebook Marketing, awards,

    Cons

    Bad senior management, don't value the employees

    Advice to Management

    treat people better and they won't leave

    Revana Response

    Apr 19, 2017

    Thank you for giving us your review, this is how we are able to improve, sorry your experience are Revana was not the best. We'll pass the comments to the correct department to they provide the ... More


  8. "Very disappointing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Consultant in Phoenix, AZ
    Former Employee - Sales Consultant in Phoenix, AZ
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Revana full-time (More than 3 years)

    Pros

    They do give people jobs who might have trouble finding work elsewhere.

    Cons

    Micromanagement and bad management are common occurences. Poor pay and difficult criteria to earn commission do not tend to keep good people on board. They don't want to improve. Some programs treat their employees like children, even telling when they can go to the bathroom.

    Advice to Management

    The place needs an overhaul.

    Revana Response

    Apr 19, 2017

    Thank you for giving us your review, this is how we are able to improve, sorry your experience are Revana was not the best. We'll pass the comments to the correct department to they provide the ... More


  9. "Wish I could give it negative five stars"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Outbound Sales Representative in Tempe, AZ
    Former Employee - Outbound Sales Representative in Tempe, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Revana full-time (Less than a year)

    Pros

    I had the BEST team manager

    Cons

    Pay
    Kept making commission hard to obtain
    They pick favorites, if you are one, you can be late and do whatever you want. If not, you're getting written up because you have issues (both medical and none) outside of work.
    They don't care about their employees.
    They kept running out of cases and wanted us to use OUR own PTO to go home early.
    They micromanage the people who weren't favorites.
    They don't raise pay even though it is now minimum wage.
    You don't get paid enough for the work you do, even if you are moving up. You still make minimum wage but hey, you have a chance to make more in your commission check. If your mom dies and you miss a day or two though, too bad! Keep working hard doing a harder job for 10 an hour.

    Advice to Management

    Raise pay
    Be honest
    STOP HIRING PEOPLE BECAUSE THERE IS NO ROOM!
    get better managers
    STOP making it harder and harder to make commission, especially if you aren't going to raise the Pay!
    Don't lie to people before interviews and say you will be making more then you actually are!
    Don't tell people you can have what ever shift you want but then not do it!

    Revana Response

    Apr 19, 2017

    Thank you for giving us your review, this is how we are able to improve, sorry your experience are Revana was not the best. We'll pass the comments to the correct department to they provide the ... More


  10. "Training for failure"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Tempe, AZ
    Former Employee - Anonymous Employee in Tempe, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Revana full-time (Less than a year)

    Pros

    No restrictions on appearance, I.E. piercings, tattoos, fashion hair color

    Cons

    Incompetent HR team, trainers have a tendency to pick favorites and in turn distract them from their learning experience

    Advice to Management

    Make sure your human capital actually responds to former employees, and get better trainers.

    Revana Response

    Apr 19, 2017

    Thank you for giving us your review, this is how we are able to improve, sorry your experience are Revana was not the best. We'll pass the comments to the correct department to they provide the ... More


  11. Helpful (1)

    "Agency Development Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Development Manager in Tempe, AZ
    Current Employee - Development Manager in Tempe, AZ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Revana full-time (More than 5 years)

    Pros

    Nice offices. Great view of city. Free parking.

    Cons

    Compensation is not commensurate with the demands of the job.

    Advice to Management

    Better pay

    Revana Response

    Feb 2, 2017

    Thank you for taking time and letting us know of these issues, we always look for areas where we can improve. We're sorry these situations happened to you, we understand your frustration. If you are ... More


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