Revel Reviews

Thanks for writing this. We always like to read the feedback in these reviews and do our best to respond to them. Since you were with Revel for 8 years, I imagine you’re well aware of how the consulting business in this market has changed over time, something we’ve been evolving with for more than 10 years. I did want to address a few of your points: Talent/Satisfaction: I do really appreciate your recognition of Revelers. This is an amazing team with tremendous talent, and we wouldn’t succeed without them. We’ve put new systems in place to keep satisfaction front and center, with an internal People Services team extremely vested in Revelers and a monthly pulse tool in place that gives us insights into how the company is feeling. Internal satisfaction scores for the first half have been 87% - 90%, and we’re aiming to get this consistently above 95%. It’s the great ideas from Revelers that will help us achieve this. Leadership: Our experienced leadership team meets every Tuesday and has never been shy about expressing strong views and perspectives. Disagreement leads to healthy dialogue and decisions for what’s right for the firm, our clients and our broader community. Gender: Our leadership/management team is 30% womxn and 70% men. Overall, we’re sitting at 40% womxn and 60% men. That’s an improvement from where we’ve been but there is still a gap. This is and has been a priority, and one we continue to work on. Growth/Pipeline: We’ve always favored growing with long term relationships over a heavy sales/business development engine. This has become even more acutely important with CMOs who rely on us to deliver on our pillars of Digital, GTM Transformation, and Build. Investing in a new type of talent that understands this brave new world required a massive transition. But with clients who have been with us for 10+ years, 85% of our pipeline inbound from the CMO, and 72% growth from Jan 2019 to June 2019, we’re pleased with our progress. Thanks again for taking the time and caring enough to write this review. We're proud of the team here at Revel, their work, and people like you who continue to give us feedback. My door is always open for past, present and future Revelers to share views on how to make our firm even better. Cheers, Vikas K

Thank you for sharing your experience and for the words of encouragement. Yes, change does take time to adjust to, and we appreciate you acknowledging that. We’ve worked hard to make our own internal transformations an opportunity for everyone to take on new development opportunities and grow. It’s great to hear that it worked out for you. If you have other specific thoughts or suggestions that you’d like to share, please feel free to send them in email to areiersgaard@revelconsulting.com. Thanks ~Amy

The inclusive, entrepreneurial culture you mention is the essence of what Revel is building, and I’m glad to hear your experience has been positive. Our hope is that our culture gives everyone many opportunities to grow, to try new ways of solving client issues and to explore improvements for the firm itself. The different levels of experience at the firm plays into this as well. We can and should all learn from each other, no matter what our backgrounds may be. Thank you for your feedback regarding bench time. It’s definitely something we want to continue looking at. If you have any specific ideas or recommendations, please let us know. And feel free to share any other thoughts about your Revel experience at areiersgaard@revelconsulting.com. Thanks ~ Amy

I am sorry that this has been your experience at Revel and, if you’re that unhappy, surprised that you’ve chosen to stay at the firm as long as you have. We do strive hard to help everyone find places to be successful within the organization and with the client, and we often hear how people appreciate the opportunities they have working here. Clearly, that’s not the case with you. To address your comments about gender and “bro culture”: We absolutely recognize the value of diversity, inclusion and equality. In some areas, we’re succeeding, such as on teams comprised of 50 percent women. In others, we still have work to do. Ultimately, we recognized this as an area of opportunity for the firm to grow and we take that very seriously. In my experience, I have seen associates and the management team work together to address concerns and make new ideas a reality. You’ve already stated that you don’t plan to offer suggestions for improvement. If you change your mind, I’d invite you to email them to areiersgaard@revelconsulting.com or talk to me directly about how we can address them in a way that works for you. Thanks! Amy

Thanks for the feedback and as usual every post/comment/perspective is an opportunity for us to learn and grow from.... You obviously had a terrible experience and we apologize for that. That said, every experience is just that an 'experience' and now you know what to (or not) look for in a subsequent/future organization - employer or business. So hopefully not a total loss of your time. Revelers are extremely happy about the org we continue to develop w/r/t to our focus on digital – marketing (attract customers into the funnel), experience (how people interact w/ an experience), and commerce (how people transact in an omnichannel experience). It’s difficult to work on a project that isn’t considering digital as a value chain accelerator and/or new channel – this is why clients should be hiring a consulting firm in the first place? So a peculiar comment. Moving on…a few projects – developed a cloud GTM strategy and digital transformation office (e.g. marketing led vs. sales, self-service, new site on AEM – etc.) for a hardware company, building a complex analytics & visualization engine for one of the largest entertainment companies in the world, engaged with largest NGO's to help them introduce digital to accelerate time to assistance...so a bit confused (& disheartened) about this general comment considering Revelers are working on some really interesting missions & you’re letting your experience (yes – important – I get it) somewhat cloud/adversely impact the hard work and outcomes this larger population is delivering. [I'm assuming at some point current employees will read this so not sure how much more authentic these comments/example projects can be]. This company is a reflection of their (and your) work/outcomes. Guidance on short-term. Please don't join or do (or give advice) anything in your life w/ a short-term perspective i.e. a ‘gig’ for a few dollars. Life is too short – take whatever time in between jobs/work and live a bit lighter/frugal and then focus on passion and long-term commitment. The fact that anybody would even consider or give advice that any mission be accepted in exchange for short-term monetary benefit is an issue and highly contradictory to all other comments. If growth mindset is a BIG game! You bet I talk a "BIG" (massive) game; reading, always be learning, visualizing plays, taking small steps/actions towards the long, learning again, optimizing – ALL of this fuel’s strategy in a #perpetualbeta world! Strategy is a living organism it no longer sits on a shelf collecting dust. You make a decision, collect metadata and then continue to optimize for the greater good and durability of employees, customers, community, and shareholders. It’s NEVER perfect. This is what ‘digital’ means. Access to information, evolution of mindsets, evolution in customer expectations in a world that expects instant validation and gratification – etc. The goal is to get ahead of them – anticipate. The world has SO much to offer and it's up to each of us to conceptualize our own destiny (similar to you leaving – kudos!) and then work with like-minded people to arrive at this destination/goal/state of being. Yes, I can go off on 'what can be' tangents which can create dissonance e.g. person A is thinking and watching and living in 'today' whilst I'm thinking and watching and living in a future state i.e. helping you ‘see what can be’. so you can take control and help improve the situation. Perhaps, we talked about improving things and then left the conversation in a state of 'idea flow/generation'/ ‘see what can be’? If so, then yes harmony was broken which can lead to trust issues. My expectation is that you (or any Reveler) would own next steps/action and then propose options and a recommendation. My goal is to help introduce the ‘growth mindset’. From there we diverge and then eventually converge to deliver on a goal/mission. Advice and ideas are cheap – I can literally walk into any business and surface gaps all over the place – not hard to do? It’s all about ‘so what’ and ‘now what’ that enables that business to make things better. It takes energy, focus, and time to deliver on the change/evolution that you want the organization to become. The TWO things that I've always been respected for are integrity and ethics. So I'll respect your comment. This is a judgement call. Thanks again for the perspective. Super happy that you found the courage to transition from the firm. Wishing you all the best in 2019 and beyond!!!